I sooooo love the Delta Center I would book there for any event. It's been awhile since I booked…read morewith them but I definitely recommend this place

Strong anchor for the community of Park Heights and beyond. Caring organization serves as both role…read moremodels and hosts for both family and community-level events. Parking is a bit tricky in the latter case, but can be managed. Looking forward to returning.

Waterfalls is the sort of place you WISH you would find for your senior loved one, and can't…read morebelieve you actually have. Purpose-remodeled by owner Matt Decker, who lives upstairs with his family, this beautiful, sparkling clean Assisted Living and Memory center is set in a grove of lovely trees, with a deck and koi pond in back. The facility has 8 large bedrooms, each with a beautiful view and en-suite or hallway bathroom access, plus a long-time, dedicated, and very caring staff. They plan enrichment activities for the residents (e.g., chair exercise, game show time, small art projects), and cook meals and snacks (like freshly baked cookies) in their lovely kitchen. We could not have been happier with the care my MIL received, and she was appropriately sent to a hospital when the staff noticed that she was eating poorly and began complaining of stomach pain, in what ended up to be her final illness. I hope you are blessed enough to find space at Waterfalls when your loved one needs it.

Our Mom moved into Brightwood 6 months ago and it is fantastic. It is a lovely environment and the…read morestaff as well as the residents are all very nice and welcoming. This place is really so special

The BEST in Independent Living is at Brightwood Retirement Community! Garden like setting with…read moreservices too numerous to mention. After working here for 12 years, I can't imagine working anywhere any better.

Why am I the only one reviewing Mercy Ridge? This place is fire! I had the pleasure of attending…read morea birthday brunch for my friend who was turning 90. Yes, 90. It's the new 60. The brunch buffet was incredible. Everything was displayed so elegantly in a private room and the tables were decorated nicely. Each brunch item, complete with Mimosas, was absolutely delicious. MR outdoes itself each time I'm there. When it comes to food service and hospitality, they are leading the way.

Such a wonderful senior living experience. The staff are kind, professional and always so helpful…read more The facility is just lovely!

I have lived at Roland Park Place for over five years and I have no idea what Jt H is talking…read moreabout. This hatch job of a "review" makes me mad. It is dated 2017, two years after we moved in. True, parking is tight but, I took care of that by giving up my car. In the case of necessary travel to doctors appointments there is free door to door service. In normal times we can go on bus trips as far as NYC to films, opera, concerts, etc for a nominal fee. I have never seen or smelled anything bad in the dining room. On the rare occasion when a resident had an accident it was promptly and expertly cleaned up. I have never smelled anything bad. As far as the lobby staff being snotty and condescending nothing could be further from the truth. On one day, when my wife and I moved, in everybody on the staff knew us by name. In fact, I think we are coddled too much sometimes. And tipping is not allowed. At first glance the prices to buy in and the monthly maintenance fees seem pricey, but considering the great number of services and amenities it is it is really pretty much of a bargain. And there is even a fund that guarantees that if you run out of money, thur no fault of your own, you will, not be kicked out. Management rates an A+ in its efforts to keep us health in this time of Covid19 A very important intangible point, that can only be experienced by living here, is the friendship of the other residents. We have an a incredible mix of academics and professionals who are not only very friendly people who are also a joy to talk to and live with. I have made more friends in my five years at RPP than I did in my 60 years in Lutherville. Moving to Roland Park Place was the best move I ever made. I am happy to stay here for the rest of my life

My husband and I have recently reserved an apartment in the new expansion at Roland Park Place. We…read morehave had nothing but incredible attention to our needs and desires. The staff bends over backwards to accommodate in every possible way! They are even not only making it possible to have our unit reconfigured, but they are actively working with the architectural and engineering staff to do the best they can to fulfill our requests. Roland Park Place's activities, programs and events are a dizzying array of intellectual, cultural, health-building, recreational and travel opportunities par excellence. Once an apartment is reserved, the future residents are welcome to take advantage of all activities, programs, and trips. Already, we feel like we are joining a very close-knit family. We recently attended a posh reception that RPP sponsored to introduce us to many other future residents. While many current residents have aged beautifully in place having, however, slowed down quite a bit, we met lots of future residents who are vibrant, colorful, bright, interesting very active folks, many of whom bonded very quickly, discovering that we had many, many things in common. I can NOT imagine another place in which I'd like to spend my remaining years!!! A-AND I can NOT wait to move in. If you have any interest at all in a vibrant, fully alive, stimulating, convivial and beautiful retirement community, I urge you to visit Roland Park Place. They are currently having many functions to which you could be invited to get an introduction to an amazing place to live.

Visited a patient at this facility today and was disappointed to see how raggedy and worn the…read morefacility/furniture appeared. But I think what was most disappointing/concerning was the appearance of the lunch that was served to the patient. Appeared totally unappetizing and inedible.......really just a plate of maybe mashed sweet potato (?) or carrots(?) and potatos (?)....didn't appear to be any protein and some broken up crackers??!!! How is this acceptable? The two staff people I encountered during my 2 hour visit seemed very pleasant.

This morning I popped up at this location to inquire about a tour. I met the front desk specialist,…read moreDetria, who was so pleasant. I also had the pleasure of meeting Noely and Diamond, both of whom took the opportunity and time out of their busy day to meet with me and acclimate me to the services Autumn Lake provides. Noely asked detailed questions regarding my mom and her needs which was greatly appreciated. I was met with such warmth, kindness, and patience from the team. This facility is OUTSTANDING and the lobby mirrors a hotel. My sincerest apologies team. I could've saved you all time by advising that my mom required hemodialysis, but it was such a pleasure meeting the three wonderful ladies. I can tell that they are passionate about their work and care. Noely took the time to reach out to a sister facility that could accommodate my mom's needs and I am forever grateful. She gave me such reassurance which is invaluable for caregivers. I would encourage anyone in need of care for a loved one to come in and visit this facility.

My mother lived at North Oaks (including in the Autumn Ridge [Assisted Living] section) from late…read moreApril of 2014 until her death in late October of this year. She was in the Independent Living section during her first nearly-three years, and that's where the majority of problems transpired. There was a significant unresponsiveness of "in charge" personnel on multiple occasions: #1: One time my mother fell in her apartment and fractured her wrist. She called me and I got the Security guy to go up there, and he had an aide sent to my mother's apartment - but even though I'd already arranged for my nephew to go there and take my mother to the hospital, the aide *refused* to wait (a short while) until he arrived. #2: Another time, an aide forgot to go to my mother's apartment to dispense her medications (fortunately I was able to get a nurse from the Assisted Living section to go to my mother's apartment). #3: Another time, an aide became angry that my mother had already taken her pills before the aide's arrival (my mother had waited much longer than usual), and the aide - in retribution - didn't dispense my mother's next pill (which was *dangerous*) and she also didn't put out my mother's lunch foods (the latter needed to be done temporarily because my mother's broken wrist hadn't yet healed). Fortunately that aide was fired - but another time, the aide never went to my mother's apartment to dispense the morning pills. #4: My mother was erroneously billed for several things and multiple people kept refusing to delete those charges from her monthly bill (I handled all of those things - but the amount of time and effort required to contend with all of that was absolutely inexcusable). North Oaks has been under new management for more than a year and the situation seems to have improved - and admittedly it's probably a better place than many other facilities, which is why I'm giving four stars when otherwise I'd only give three. Meanwhile; during the 6 2/3 years that my mother lived in the Assisted Living section, there was a significant shortage of personnel during much of that time and a significant turnover of senior staff - although to be fair, covid had commenced about 3 1/2 years prior to my mother's death and therefore the former situation was typical everywhere. A few of the nurses worked there for a long time and they were wonderful. However; the ongoing staff shortage necessitated my needing to hire private aides ten hours/day for about the last 2 1/2 years of my mother's life, because it wasn't safe for her to be left alone for most of 24 hours/day - and she'd fallen in her room and broken her hip when left unattended for several hours before I'd hired the private aides (and I'm still devastated to remember that she was crying out for help and it took eons for someone to respond), so that was the precipitating factor in needing to hire private aides. Needless to say, the cost of those aides was exorbitant when combined with the cost of the facility.

My grandparents moved here and had an absolutely horrible experience. From the moving process, to…read morehaving property stolen, to being uprooted for renovations and moved into a dysfunctional apartment, to the abusive dining staff (only in the early morning when the families aren't around to witness - but I did), to the management that puts residents off expecting they'll forget the problems or just give up because they're old... this place is the pits. Living there was hell for my grandparents and certainly not a welcome experience in their late stage of life. North Oaks does a very good sales pitch and presented quite well but after the money is in the bank, the contract's signed, and a few months into the daily life their true colors start to show. After moving out. receiving back their "return-of-capital" returned took an excessively long time and required much follow up. Moving into this property was my grandparents' final plan. The stress that living there caused gave my grandfather health issues and lowered their quality of life. We wound up moving them to another (IMO far better run and significantly cheaper) retirement center at their request despite the cost and hassle because the conditions wound up being too hard for them there. Moving again caused them further hardship. Be very wary when considering this property for a loved one. Things aren't always how they appear to be from the outside.

The physical therapy gym is fantastic. All the techs are amazing, so sweet and caring. They keep it…read morevery clean and organized. Always on top of things and on time. Top notch equipment, things that normal gyms do not have! It's the perfect mix of medical and gym, and they provide hot and cold packs after if you'd like. I love this place and look forward to going to PT!

The Timonium Office is Efficient, and courteous check-in is a plus. The waits between services is…read morereasonable. Professional, friendly services in x-ray, again, courteous and clean, despite the covid protocols, things move along and you are escorted without confusion.