My husband and I have been patients here for the past few years. As always, Brandy and Jasmine,…read morealong with the entire staff are very professional, friendly and helpful. Dr. Shantel Nunez is top notch! On a scale of one to 10, she is a 10+! Thanks to all for what you do! I highly recommend this practice!!

My wife and I had yes examined and ordered new glasses. Eyedok's called and said they were ready to…read morebe picked up. We drove over. Lady handed us our glasses, turned around and walked off. No fitting, adjusting or checking to see if they would be okay

AVOID AVOID AVOID Dr Chris Raines Vision Care Center…read more "MRS Chris Raines" The "Dr's Wife" AKA "Office Manager" This was an unreal NIGHTMARE and it happened to me. I am a returning client who has NEVER had any trouble with ANY of my healthcare providers EVER. Just read my Yelp reviews. Almost 5 years of happy Yelping and well Mississippi may be a bit slow in picking up Yelp I know a handful of people (if not more) will read this, repeat to a friend or family member thinking of taking on this facility for their vision needs and keep on shopping. I had an appointment yesterday at 3:30, arrived at about 3:10 after planning on shopping for frames before my appt. The office was busy and if was about 20 minutes before I was informed I was not on the schedule. I knew I was supposed to the there and had a reminder call on my phone and copied it into my notepad on my phone. No biggie- the young girl in the back said she could work me in pretty soon so I was totally alright with that. My next appt. comes and goes and a different girl comes over and asks girl #1 why I was still there. Apparently I was put in for a later appt. 2 days later on Wednesday, more waiting while they change it again. Im still fine with everything, just get me in today. Okay so here is what happened. I had a printout of my benefits ( HIGH Option w/ premium frames ) , had already went over what I wanted AND I had a copy of my coverage on my phone that I had a screen shot of from that morning. I am an informed consumer and ALWAYS call my insurance to go over what I have as far as coverage. Heres what I pick- Frames $149 My coverage $130 I'm responsible for $19 and receive an additional 20% off High index lenses $55 out-of pocket not covered. Everything else I choose was 100% covered. Thats going to run around $70 No problem Get my appt. done, everything goes great. I did not see my regular provider Dr Raines but saw a young female Dr who was great. When its time to pay is when it gets crazy. I here her say that will be $170, $179 whatever it was I was like "what are talking about? Why so much?" Oh well the taxes are almost $40 and you pay full retail on everything now. Okay well thats new I guess insurance does not pay taxes anymore. Okay, no big deal- Have to pay our taxes right. So what else? "Oh the retinal pictures are not covered" (I think thats what the pictures were called ) That's an extra $40 Did I not go over EVERYTHING in the begining? Wait wait wait. I NEVER asked for OPTIONAL "pictures" and then it all came back to me. The same office less then one year ago did all the same tests but asked if I wanted the optional pictures as they are not covered by insurance. No I decline. End of story last year. Dr Raines said it was fine to decline, used the old fashioned hand held gadget and looked at my eyes and boom all done. Now heres where it gets unreal. I tell the original 1st girl that I am not paying for a pirture I didn't ask for, had no idea wasn't covered and that I didn't appreciate not being given the option this year. ( How am I supposed to know what they are doing in those machines you put your chin in? ) A women then comes out with my paper file and sits in fron of me and starts out so nasty I was in disbelief.. I told her I didn't ask for a $40 picture, told her we went over all the charges earlier and thats when this insane women lost it. I told her last year Dr Raines and staff gave me the option and he ended up doing it the old way and said I didn't have to do it. HOLY COW This lady then says "WELL I'M THE DRS WIFE AND HE WOULD NEVER SAY THAT!" and I say "Well he did" I then tell her to look at my old records to show last year and she refuses to look. She is almost screaming the entire time and says pay up or get out with nothing. She actually yells at me twice to go to Walmart if I do not like it. "You pay or you leave with nothing" GO TO WALMART Lets not forget I have an insurance claim that is going to pay around $750 and I have the out of pocket fee as well. Is she serious? Get out and go to Walmart? I get up and she goes to the front dest and I again ask her to give me a copy of my exam from last year and she refuses. Heres the worst part Office STILL full of customers She IS yelling at this point and says "MY DR HAD TO GO TO SCHOOL FOR EIGHT YEARS TO BECOME A DR AND THAT MACHINE COST $8000 AND YOU THINK YOU CAN COME INTO MY OFFICE AND NOT PAY ME???!!!!! Excuse me Mrs Dr's wife but I have a University Degree as a Registered Nurse and I"m going back for my Masters this year so don't yell at me about the cost of school. She literaly slams her fists on the counter and yells at me to get out. Office full of customers........ Me who doesn't rattle very easily is in tears at this point- So upset and shocked I can't talk. I leave. I call my insurance. I have the payment blocked. I have to go somewhere else. NOT A PROBLEM SCREW YOU MRS CHRIS RAINES, the DR'S WIFE LOL. You are a disgrace to your husbands business

Dr Raines Is legit I have read the negative reviews and it blows my mind cuz I have never had…read moreanything but a great experience so all I will say is don't take our words for it go see him and make your own decisions

Great place and employees cool glasses I got them fast and they are rat bans prescription glasses.read more

Love the customer service and everyone is so friendly and professional! This is my new vision…read morespecialist!

Always a pleasure to visit. Highly recommend Dr. Stevens Eye clinic. Staff is very kind and…read moreprofessional.

I have recently had cataracts removed from both of my eyes. I went to ,in Biloxi after reading and…read moreresearching all doctors on the coast. I am so impressed with Dr. Stevens and his staff. They could not have been more professional and caring.. All of my concerns were addressed. I can now see better than I think I've ever seen and would happily recommend Dr. Stevens for your eye care needs. If I could give them 10 stars, I would.

I just spent a few minutes reading some of these so called "reviews" and just shook my head. I've…read morebeen coming to Dr Sanders (Scott) for years, chasing him from office to office as his business expanded. Not one time have I been treated less than professionally by Scott or his staff. I've bought contact lenses, glasses with progressive lenses and now I'm wearing scleral lenses...the best contacts in the world. Scott has worked with me and Tricare For Life and it's been a great experience...seldom do I get charged as he always finds a way to make Tricare to pay. I highly recommend Dr Sanders!

Inhumane awful people. Refused to offer me any service after my luggage was lost and I gave no…read morecontacts or glasses. I had my prescription with me and they literally refused to let me get any contacts and didn't care. Rude and awful people

Looking for an ophthalmologist?…read more The Eye Associates of the South is the place. Dr. Bahadur and her amazing team will take excellent care of your vision. They are Professional, friendly, and caring. I appreciate great Customer Service. I love it when they send a text message reminding you of your next appointment. Thank you so much for an Awesome job well done.

Beware their billing practices... Went for an annual checkup on 2/6/26 at 7:45am. All went as…read morenormal with the exam (eye test, dilation, eye pressure, etc). Dr. told me that she was impressed that my vision had not changed in two years and that coming in once/year for checkup was perfect. When I went to leave, the lady at front desk charged me $234. I thought this was very high since annual eye exams had been a simple co-pay. The young lady told me that was the amount that my insurance said I had to pay. I paid it with my debit card and figured something had changed with insurance (that I was unaware of). I was given no paperwork and had to ask to get a receipt for my debit card payment. After getting home, I checked my insurance and sure enough, my annual eye exam should have been a $10 copay. I contacted the office at 10:45am (same day) to have this corrected. I was told that, since "I'd received a medical diagnosis", the visit had been filed under my health insurance. That they could not bill both insurances. Then I was told that my $10 copay was actually included in what I'd paid. I told the person that I'd received no "medical diagnosis", had received zero paperwork, and actually had to specifically ask for even a receipt for payment. Nope, they wouldn't budge. On 2/7/26 at 8PM, I got an automated text message asking if I was satisfied with my visit. When I responded 'no', I got a response that someone would be in touch with me within 24-48 hours to address my concerns... Yeah, today is 2/15/26 and I've received no call, text, or other communication. The $234 charge posted to my bank account on 2/9/26. But, since the automated text message did ask for a Google review, I thought that this is the least I could do. I will not be back. I'm now digging into which regulatory bodies I can report this to. It's not right to improperly bill insurance (and patients) this way.

Had an appointment 1-14-2021at the Ocean Springs, MS location…read more 1) Staff very professional. During these times, took our info and temp at the door, protocol I know. She ushered us in and told the desk clerk that I was there. (My husband was there in case I was dilated, which I was) 2) We arrived 30 minutes early because I'm a new patient and they have no patient history on me. Upon check-in, I was given the paperwork and proceeded to fill it in. 3) I was called back about 15 minutes prior to my appointment for the pre-lims. After that, I was put into an exam room so that I could wash my hands, remove contacts, and settle in. 4) Optech came in, we discussed my history, everything was going along nicely. I bet by now you're expecting this to go awry...no instead, it got better... The Dr. Karina Moore-Massey came in and we continued the exam. She was thorough ,enough so to pick out a VERY large discrepancy from my current RX from a previous dr. and corrected it immediately. She answered my questions, dilated my eyes, and gave me good news that my eyes for my age (59) are still so healthy. I have 2 great reviews for this business...(1)would return and (2)recommend to anyone. I'm a Navy Veteran that was "outsourced" to this establishment and can see I was very pleased. This was the Ocean Springs location and although all locations are owned by the same person, the staff can have differences.

Would not recommend Dr. Bertucci to anyone. He's rude and arrogant. Does not listen to your…read moreconcerns or questions and will insult you.

This review is not for Dr. Sutton. I saw their new temporary doctor. The review is for the staff…read more When I arrived on time for my appointment I was not told there would be an hour wait as they were down one doctor. At the hour mark when I questioned how long the wait would be I was told 'I' had to be more patient. She placed the blame of their lack of respect for every patient in the waiting room back on the patients. I have worked in doctors offices for over 30 years. If you know there is a long wait it is the professional, not to mention, respectful thing to do is let the patients know. They can then choose to stay or reschedule. It is not the professional thing to do is to argue and blame the patient for your scheduling issues.

I love this office. The office staff is very professional and they get you in and out of the office…read morein a timely manner.