For a small hotel located in a bit unsavory area, I am so glad we made the choice to stay here…read morewhile passing through town. Check in was fast and easy, probably helped that I booked it online while driving to Gillette. Now I love buildings and places that have that old town characteristics and this building definitely had that feel. The room (1 queen) and it had everything you would expect. Tv, fridge, microwave, etc. I was afraid the room might smell a bit musty but not at all. Our room was very clean, in fact maybe even better than some of the Hilton's I've stayed at. The bed was comfortable and the a/c holds up very well. We ran it on high almost all night, we like our room between 50-60 and it kept us cool all night. As a female, I did check in and walk around without my husband and at no time did I feel unsafe....of course though I'm from the St. Louis area lol. I can't speak for how the breakfast was since the hubs has an unnatural love for McDonald's hash browns ‍‍but the small area looked very clean and stocked. I highly recommend if you are passing through and want a nice, clean room for a decent price, put this place on your list. We will definitely stay here again when we pass through next time.

The first room I had checked into was completely dirty. There was stuff smeared on the walls and…read morehair all over the bathroom floor I reported it to the front desk that I wanted another room or my money back they put me in another room. The TV did not work and it was just as gross I definitely would not recommend this hotel to anyone very sad to see and getting my money back was out of the question the owner of the hotel was very rude all I can say when it comes to this hotel is just don't.

By far the best breakfast I've ever had a hotel. Property is clean and well maintained. Rooms are a…read morelittle smaller than I'm used to but it's laid out well. Friendly staff.

From the good coffee with many choices of flavored syrup and delicious hot breakfast, to the clean,…read morecomfortable bed/room, and the amazing friendly customer service, we can not recommend this place enough!! Would definitely always stay there again if anywhere in the area. We brought our popcorn popper but no bowl to pop it into. We were going to give up on that idea but decided to ask if they might have a bowl... they promptly produced the perfect bowl. Highly recommend!!

Our stay at the Arbuckle Lodge was wonderful! The rooms were exceptionally clean, comfortable, and…read morewell maintained, which made for a very relaxing stay. What truly stood out, though, was the staff. Everyone we encountered was incredibly friendly, welcoming, and accommodating. Their outstanding customer service made us feel valued from check-in to check-out. The complimentary breakfast offered the standard selection of items, but what impressed us most was the staff's willingness to accommodate special dietary needs. Their kindness and attentiveness went above and beyond, ensuring everyone could enjoy breakfast. If you're looking for a clean, comfortable place to stay with exceptional hospitality, I highly recommend the Arbuckle Lodge. We would gladly stay here again!

Typically, I never write reviews, but this experience deserves one…read more My boyfriend and I reserved the King Suite with the whirlpool tub and were looking forward to a relaxing stay. Unfortunately, from the moment we arrived, it was clear the room had not been properly cleaned. We found hair in the shower and bathroom sink, which was unpleasant, but we initially tried to give housekeeping the benefit of the doubt. As we looked around the room, it became obvious that the previous guests had stayed in the room with a romance package. There were rose petals under the bed, bobby pins left on the floor, and rose petals still scattered around the jetted tub. The worst part was finding hair in the filter of the whirlpool tub and on it. It was honestly disgusting and made us question whether the room had been cleaned at all before our arrival. To the staff's credit, they did move us to a different room. While the second room was cleaner, it still had cleanliness issues that should not have been overlooked. We found a hair in the bed, hair in the shower, and trash that had not been taken out from the previous guest. At that point, it was clear that housekeeping standards were a recurring problem rather than a mistake. The staff's willingness to move us was appreciated, but the overall experience was disappointing. Cleanliness is one of the most basic expectations when staying at a hotel, especially when paying for a premium suite. I hope management takes a serious look at housekeeping procedures and room inspections so future guests do not have the same experience.

We really had a great time in the water park on site. We will definitely come back to this location…read moreand stay if we are in the areas again. Rooms were clean. The water pressure was a little disappointing but doable.

This used to be a different hotel and Holiday Inn bought them out so now it is a Garner an IHG…read moreHotel. A great place if you have kids. There's a water park inside with a pool, a hot tub, a lazy river, a splash pad and tubes that go outside and dump you back into the pool where the lazy river is there are restrooms and locker rooms right by this. Two seating areas out front that are covered with tables chairs and benches. Real nice outside When you walk in to your left, is the breakfast area to your right is the check in desk. The staff was really friendly and informative on where to go and have dinner. A lot of places around a Walmart auto stores drug stores gas stations so you're pretty in if you stay here. We got a King suite which was very nice and clean. A large living room and chair I got to see my first sunset out the window. The breakfast room this morning had scrambled eggs, chopped bacon, sausage cheese, and jalapeños, the usual cereal, oatmeal, yogurt, toast, donuts, juice, and coffee. I highly recommend staying here. We didn't have any problems and would go back here again. They have a shop inside where you can go buy snacks drinks and also souvenirs. Shot glasses magnets. postcards and other things.

This is as low budget as it gets. No office, no trees. Just a small site with no table or space…read more Most all the sites are not level and have 1/4" of 3/4" gravel which is too big and not enough. Why have 3/4" rocks. How am I to level in big rocks?! The sites are not level, not even close. The entire park is on a slope and it looks like the level wasn't working when they made these sites. My shower door won't close and the shower won't drain because we're leaned to the left so far. The water spigot is too low. I could barely get a valve attached and I had to dig. The electric box is too short so I had to bend my surge protector. Who did this stuff? Update 20 minutes after posting this truthful review, I was evicted from the park. Man who kicked us out, gave us no reason. When I asked if it was because of my Yelp review, he replied yes and to get the hell out of his part. He could not defend the fact that is sites were unlevel , had that will destroy your leveling equipment, a water Spicket that's so low to the ground. I had to dig to connect my pressure regulator, and electrical boxes were too short. Not to mention that the entire part is on a hill and not level. Stay away from this place.

Dottie was so nice, and her campground was perfect for traveling through. It's right off the…read morehighway . Bathrooms are very clean and private . She was down one bathroom due to flooding , but it didn't matter. It's not a big campground, so not a lot of people. Full hook up sites and very quiet ! Best pricing around that area .

Pretty cool little place but as I always say I'm staying cautious of my company thank you to the…read moresweet employees

We're never opposed to staying in old hotels or motels as long as they're clean. This was not only…read moreold, but very dirty and unkept. The front desk gal and the housekeepers were very pleasant. That was the most positive thing about our stay.

After starting to work with the Bursch Travel in Rapid City only to find out they needed $200…read morebefore researching more than three things I decided to call Bursch Travel in Gillette. Let me just say for starters that Lorna is amazing! She was so patient and looked up so many things, all without requesting money before she could research anything else. She found us a fishing company that we trust and have set up all our adventures through. Lorna however gave us a great deal on flight, airfare, transfers, travel insurance, and my husband and I couldn't have been happier. She knew what she was doing, we are so excited to take our trip this fall, and we feel confident Lorna will help us every step of the way. Thanks Lorna!

Lorna and the staff at World Wide Travel are the best in their field! It is so nice to be able to…read morehave an agency that is local, but has the reach to help you go in where in the world. Our family has experienced their top notch service and insight multiple times over the last two decades. It makes any trip effortless and fun!

Well, not a "high-end" hotel, for the budget, conscious traveler... It's hard to beat. They have…read morerecently upgraded the interior of the rooms (the desk clerk made that statement, and our room was recently remodeled and was actually very nice and quite roomy with a king bed.). A little noisy being so close to the road, wouldn't want to stay around Sturgis motorcycle time but all in all I think they are doing a great job renovating an older property.