This was such a great storage facility... Clean, well maintained, great customer service... Until…read morethey were purchased by a national chain. Still a good facility but they have embarked on a campaign of red tape and added fees that you have to cut through to use their services. Their vague documentation requests can be clarified and fulfilled (eventually) but they don't properly record them and the added fee notices start going out. Their customer service is absolutely befuddled and can't answer the simplest questions. Weeks of frustrating calls and emails because they are so completely inept. Save yourself the headaches and look elsewhere.

This place used to be great before it was bought and the management outsourced to a remote…read moremanagement company that has nobody on-site and farms out all calls to a call center. Outdoor RV storage went from $80/mo. 2 years ago to $120/mo. now - jumping 10% -20% every 6 months under new ownership so beware - what you pay now won't be anything close to what you pay in a year. As bad as that was, what really got me was that I had been a customer for 2.5 years and when I called today to temporarily cancel my contract for an outdoor parking because my RV is going South for the Winter I was told I had to go back out to the site and take a picture of the parking spot because they have no way to know if I left. This wasn't a requirement of the lease I signed, mind you, because that company had management on-site so this wouldn't have been necessary. When I let the call center know I was already out of town and this would be very difficult and asked for an exception, they threatened to put a lien on the account and report me to credit bureaus...for not taking a picture of the spot. I won't rent here again - not under this management.

The nicest, safest most reasonably priced self storage units I have found. The units are brand…read morenew, lighting is good and management was wonderful to deal with.

From the owner: We offer secure self storage with 24/7 access. We have 5'x10', 10'x10', 10'x20' and 10'x 25' units…read morewith a 9' ceiling. If you have any questions or would like to set-up an appointment please call 585-431-2050

I used Suburban Mini Storage and the experience was great. They worked with me to make sure I was…read morerenting the right size unit. The unit was clean and easy to access. There is security to get into the storage facility and cameras everywhere. I always felt safe. When my movers were moving my things in the owner of the facility was there and checked to make sure that everything was ok and going well. I will use them again if I need a storage unit.

From the owner: Suburban Mini Storage is conveniently located in Fairport, NY,and offers high-quality gated and…read moremonitored storage facility units. Woman-owned and operated, we take pride in creating a safe environment for our clients to store their belongings and feel peace of mind--on and off the property. From classic cars to small household items, your valuables are protected. We provide secure, accessible self storage on a short or long-term basis for your commercial, residential or seasonal needs and offer storage units of all sizes. Please review our Storage Unit Specifications for more information.

This is a locally owed business and not a national chain. Any questions or needs are handled…read moreimmediately and they respond quickly. I'm glad I have my belongings in a gate access facility available to me 24/7.

From the owner: Learn why Bloomfield residents are doing business with Bloomfield Mini Storage on New York 5 for…read moretheir climate-controlled & self-storage needs. Our facility offers great amenities including 24-hour access, online bill pay, and more --if you need storage, Bloomfield Mini Storage has you covered for your storage needs. Rent online or give us a call with any questions, including unit availability!

Go anywhere but here. used to be good. it got bought out by guy in Florid. Can never talk to manger…read moreI have tried 10 times calls emails they never call back. I have also been promised promotion from the customer service and than they never deliver on it. I been there 11 years and in the last 3 have raised my rent 8 times effecting tripling my rent I'm done with them terrible company stay away!!!

Chaise B., there is no record or voice mail from you. you have my correct number on file. we…read moredon't have to go back and forth on the 3 month 50% discount I was supposed to get on my large unit. your company just won't honor the discount that was posted. even more concerning is the level of increase you added in 2024. it seems you bait entry and then when all the moving work is done, bam! you increase prices significantly. Your units are clean your marketing and pricing practices are not.

Great easy to use website for reservations and payment, brand new clean secure facilities and…read moreconvenient location & access.

From the owner: Voted Best of the Finger Lakes 2022, we are Canandaigua's state-of-the-art, 100% solar-powered self…read morestorage facility with the best customer service around! When you rent from us, you'll have 24-hour access to your belongings. We have over 200 indoor units ranging from 5x10 to 10x30, as well as 12x30' and 12x40' outdoor parking for vehicles and boats. We have both indoor and outdoor units that include battery charging receptacles! Immaculate grounds, paved entrance, 24/7 keycode entry, free on-site WiFi, and online account management! Visit our website or call us for instant access to a clean unit!