The ring is pretty. & Im certain they were entirely inauthentic and dismissive. Looking back on the…read moresituation -I would tell you there are plenty more jewelry stores, and/or estate jewelers that are equal distance from this place. I also spoke with a GIA certified gemologist in the area,, Who confirmed my suspicions: they were not an authentic /genuine place to do business with.

I agreed and entered into a verbal contract with a lady at the front for a watch resizing (her…read moretelling me the price and me agreeing and handing over the watch). Upon returning, she rang me up for %150 of the original price, due to the watch being "more difficult than anticipated" (I was still out of the store in less than 8 minutes). She did not let me know at any point they were going to change the service required and add on the watch specialist charge. Had that been communicated, I would have gone to Robert Goodman, another local Zionsville Jewler, who resizes free of charge (highly reccomend him). Althought it was still relatively inexpensive, it was a breach of our contract and there was a lack of communication on their side. Which shouldn't happen at all. Furthermore, the staff lost a piece of my watch during the resizing (one of my pins) and had kept that information from me, until I spoke up after receving the watch back. Although again, it was a relatively small piece, the principal and integrity of the matter still should be held in high regard, even with the little things. After all this happened I asked them to honor the original price and was met with a no. Their other reviews are stellar, I just wish I was met with that same standard today, but unfortunately I was not. If you find and would like to return the missing piece, below is my email. mdktim316@gmail.com

The best jeweler in town. I live 1000 miles away. They created a wedding ring using pictures. It is…read moreabsolutely beautiful. Best ring I've ever purchased. Throughout the years, I've always used Patora's for my Jeweler. Just can't be beat.

My fiancé and I recently got engaged and I love my ring from here! We had a an amazing experience…read morehere custom designing my ring and it turned out just as I had pictured it.

Friendly and owner graduated from local High School. They are quick with repairs. I have bought…read morejewelry more than once from here and would buy more if I had the need for more.

Always a great experience. Amazing customer service and great pieces. My husband bought my wedding…read moreday gift from JL Johnson and I absolutely love it! It was a lot too big the staff suggested making a link taken out into a necklace charm and that was the best idea!!! I now have 2 pieces to wear together or separately to remember the best day of my life! Thank you!!!!

Purchased my wedding ring from here. Sized my engagement ring too. Quick turn around and friendly…read moreservice. Will return!

Took my wife's wedding rings in for repair. We were given a price of $200.00 to repair and size…read moreboth rings. The next day we get a phone call saying that the price has gone up to $625.00. I guess they use the old bait and switch scam. We will never go back and will tell everyone we know about our experience.

Went in to get my battery on my watch fixed since it stopped two weeks ago. Walked in and a nice…read morelady told me it would be $10, so instantly I was happy since I only make $13 hour and I thought I was going to be paying anywhere from $25-$40 like most places. Waited for a few minutes and the nice lady came back and told me the battery was loose so she just put it back in place and wasn't charging me. I was happily surprised but also willing to pay something but she wouldn't let me, I asked what her name was and she told me. Her name was Rose. I'd like to add that this was very kind and caring. There are so many people at businesses that just don't care and she took the time to obviously check the battery and be honest that it was just knocked out of place. That is truly great customer service and I hope more people take their business here. Definitely will be going back and if anyone asks for recommendations, this will be the place I tell them about.

I went in to get my ring resized (from an 8 to a 7) And was…read moreable to pick up same day, drop off at 12 pick up at 5. It was only $30 which I think is reasonable. While picking up my ring I showed a gentleman my necklace that had snapped and he offered to fix it right then and there for $20. I was more than happy. Now it would have been 5 stars but unfortunately there is a spot on my ring from the sizing that I noticed when getting home, and lots of black residue left on the inside of my ring that I had to clean off myself. This place looks unkept...BUT everyone was so nice and friendly as well as quick work.

Steve was very helpful and communicative in resizing my mother's ring. And the resizing turned out…read moreperfectly! We highly recommend Orofino's.

Steve is the best! He is patient, creative, and a great educator! My first wedding set was…read moredamaged in an accident. After 34 years, we had been talking about adding an anniversary band anyway. It was fun to work with Steve to brainstorm and create something new and just mine and within budget. Lots of great ideas and options. He has software that helps visualize what you will get before it gets made. It's great to see it and make changes. I've got a new ring that is just outstanding!l

Pay $1,500 plus tax for a half carat 18 karat gold Halo earrings which means the stones are not…read moreeven full they're broken up into smaller diamonds and they don't even shine in the store under the light they shined really good but once I got them home they look like silver with small poverty diamonds they are terrible. I will never shop there ever again. Oh and they don't have prices on the stuff they make them up as they go.

I took my gold in chain for repair. The staff was EXCEPTIONAL…read more Prices are extremely reasonable. They weighed my jewelry for me to see, and the price of the repair was excellent. I even purchased a beautiful silver chain at an extremely low price. I love how they base price on the current market value, and, they have STUNNING pieces. I've told everyone about them!

I don't shop for jewelry often, but the stores I've been to, usually have an army of sales people…read morewho want you to buy something (pushy) or nobody to help you at all. But I had a completely different and enjoyable experience while stopping by early on a Saturday morning. I received my wedding ring 38 years ago and even more pounds ago. So, even my fingers have gained girth over the years. So much so that the last time I took my ring off was 2004. Even without an appointment, I walked in and was greeted. I told him I needed to have my wedding ring re-sized and would need to have it cut off since there was no way I could slide it up and over the knuckle without causing grievous pain to me. The shop owner pulled out a handy tool and with my help, he slid his cutting tool under my ring without any problem and cut through the bottom of the band. Note that he asked if there was any engraving he needed to be aware of BEFORE cutting. This guy is a professional jeweler and in just a few minutes, my ring was off. He patiently explained that because my ring had been in place for so long, I had a flat part of my finger that would eventually flesh out without the ring on it. And the area near it was fleshy right now until it eventually moved down into the flatter area. He let me know this would take two or three months to even out. If he would have taken the measurement for how much to enlarge my ring today, it would be too small if measured on the flat spot and too big on the fleshy part and would be likely to fall off. So, even though I would have liked to have had the finished ring today, it wasn't in my best interest if I wanted the jeweler to size my ring correctly. So, he charged me for the cutting today and told me to come back when the finger was more normal shaped in a couple months so that he could get a proper sizing. Unfortunately, he couldn't give me an estimate without knowing how much gold it would take to put the ring back together at the proper size. Although it will be weird not having my ring on for a couple months, I appreciate the honesty and pride in workmanship the owner had. While he dealt with my ring removal, he encouraged my wife to browse the cases and answered some of her questions while he worked. He mentioned that they get really busy around all the holidays, so wait times can be somewhat longer, so shop when it isn't a holiday season if you want faster service/turnaround time. I liked supporting a local family run business and getting such thoughtful and professional service left me with a very positive feeling about this place. Review 3817

Do not try to buy or sell jewelry from if you want fair prices or honesty from the workers. They…read morehave fake/cheap gold and diamonds and advertise them as real when the diamonds are glass and gold is plated. Rude customer service would not recommend