I had one-of-a-kind necklace that I had bought while on a Hawaiian vacation that was broken because I wore it often. I was able to bring it to Windsor Jewelry and they repaired it for me for a reasonable fee. This was many years ago but I still remember the great customer service they had at this store! read more

I want to thank the staff and new owners of Windser Jewelery for their quality of work on a special piece of jeweler that honors a true love story of a man and a woman married 67 years enabling the wife to have a cherished taken of their loved turned into something that she can wear as a reminder that their love will be forever. Thank you. What a blessing that new owners brought Windsor Jewelry back to Indianapolis. read more

Have had multiple fantastic experiences with Jeremy at Windsor! From the initial consult where we updated my grandmother's engagement ring by adding two additional stones. They even did a repair on it after my fiancé had it for a few weeks. Then, we stopped in to pick up wedding bands and found some that are perfect for us, Jeremy helped try a few different designs that went with her engagement ring, and found us one that matched her personal style, and we're looking forward to wearing them a long time! read more

Day is a great person greeting you as you walk in. And Ken did a fantastic job restoring an old watch I inherited. I will come back without a doubt. read more

3 stars only bc I got a ring resized and where the added more gold, the spot is a lot thinner than the rest of the ring and you can see dark marks, I'm guessing that's where they welded it back together or whatever they did... other than than the ring looks great. read more

Windsor will always have a special place in my heart after helping my fiance and I pick out and build the perfect engagement ring for me! Located right off the circle, and a family owned business that's been around for 100+ years, the staff at Windsor was nothing but helpful throughout the ring shopping process and we were so happy to support their small business. As a visual person, I decided that before sending my fiance to pick out an engagement ring that I wanted to see what I had been envisioning for a ring actually on my hand. I'm so glad I did this because not only was it really fun to try on a bunch of shiny, beautiful jewelry, but that is also how I learned that Windsor can custom build a ring for you! I walked in and was greeted right away by the very helpful sales associate, Kin, who we ended up working with through the entire process. Kin asked what I liked and pulled out some bands they had at the store based on what I told him. I then showed him pictures of what I liked and he told me that while I couldn't try on that exact ring (because they didn't have one with all the components I liked in the store already), they could build the ring I was envisioning and provide me with a digital 3D CAD file so I could see what the final product would look like - this was SO COOL! I was so impressed by this, because I had assumed that because Windsor was a small shop that I'd only have a couple stock options of ring to choose from, and boy was I wrong. Once we had a ring style picked out, my fiance went back and met with Kin to talk about the 4 C's of a diamond and talk budget with him. He brought out diamonds of different shapes and sizes for us to compare and choose what we liked best. Through this whole process, Kin was never pushy. I never felt pressured to buy our ring from them (which is how I knew we wanted to work with them). They were also very willing to work with my fiance to make sure the ring was priced at a place he was comfortable with and a payment plan that made sense for us. Kin took down the information of the exact things I had tried on in the store atmnd that we had talked about so the process was quick and easy for my fiance when he went to pick out the ring. The icing on the cake of working with Windsor was when they gave my fiance a small, discrete box that would fit in his pocket when he was ready to pop the question and make the occasion truly a surprise. I could go on and on about how wonderful it was to work with Windsor and couldn't recommend them more. Everything about working with Kin and the team was perfectz and we are excited to work with them again for our wedding bands! read more

Windsor Jewelry - My ring in the small box Window gave to my fiance so I wouldn't know he was about to pop the question! - Jewelry Near Me - Indianapolis, Indiana

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Amazing service Always! Back again for more pretties!! You must come inside and meet the friendly staff!!!

Very nice! The owner is super sweet and helpful! Ken was kind as well! They were able to custom make a pendant for me! I will be coming here very soon! :) thank you guys! read more

Here, you'll find more than a wide variety of stunning pieces - you'll discover a personal touch that makes each visit special. Their jewelry is beautiful, but it's the personable staff that makes them really stand out. They took great care of my repairs, their prices were fair, and I would trust them again a thousand times for my family heirlooms. Windsor is, and should be, your one and only stop for quality jewelry/craftmanship. read more

We did not purchase my engagement ring from Windsor, but they have done maintenance when the stone was loose, including recommending switching the rose gold head for white gold for more security and changing the head for us. They have the friendliest staff, are informative, and just seem to go above and beyond whenever possible. We will never go anywhere else for ring maintenance. read more

Years ago my engagement ring was purchased at Windsor's. Beautiful stone and lovely people. I really need to get back there and have the ring redesigned. I know they would do good work. read more

I needed to resize my Tiffany's Somerset ring and many places didn't feel comfortable with the mesh. Windsor's was up to the challenge and told me up front it may not look perfect but it does. They got the links perfectly lined up. Recommend them for their custom jewelry along with their above and beyond custom service. read more

Had an amazing experience here! Everyone was so nice and took the time to find exactly what I was longing for! Even brought out a book of what wasn't in the store and we were able to narrow down sizing perfectly with the help of the staff! read more

I found this lovely jewelry store on Yelp because my center stone on my engagement ring got loose. I live in downtown so this store was within walking distance. They were so gracious to open the door for me because I arrived even before they opened in the morning. They took it after I filled out a claim check and had the jeweler inspect it after I left and called me to communicate what was found. They even had me drop off my wedding band to get the same rhodium treatment so the look is consistent. They ended up tightening the prongs, tightened the loosening stones in my wedding band too. It looked as good as new 10 years ago when I picked it up. The price point was reasonable as well. The personal touch is what this century long establishment is all about and this customer sure appreciates it! read more

Windsor Jewelry - Jewelry Near Me - Indianapolis, Indiana

My boyfriend and I were browsing around for engagement rings the other week. I just really wanted to get a feel for what I would want and see what I would like on. The guy that worked with us there was so kind and courteous. He allowed me to try on a couple of rings and not mention how wonderful the quality those rings were! Definitely recommend! read more

Great place to go get jewelry repairs done! Quick and well done, and the jeweler was great about walking me through exactly what he was planning on doing to my rings. read more

I'm not sure where to start in order to touch on all the bases that Jeremy + staff have gone above and beyond in creating the most important piece of jewelry I'll ever own. Backstory: My fiance had planned on proposing with his grandmother's antique ring. This ring was gold with diamond bypass and an emerald center stone. When asking my mother for permission to marry me, she offered that he take a diamond from our family's collection of jewelry and gemstones (my father was a jeweler so we had pieces to spare). I came to Windsor and found myself in the very caring and methodical hands of Jeremy. I explained to him my hopes of combining both family elements to create one collective, family heirloom ring. Review: CUSTOM JEWELERY I expressed my skepticism of jewelry stores and jewelers trying to rip people off and up-sell everything. I expressed my fiance's and my financial situation and laid the guidelines for what was feasible for us to afford in creating a custom piece of jewelry-- Jeremy assured me and offered absolutely every option in creation to assure me that my jewelry would be kept safe and within trusted hands. He graciously worked with my fiance and I on pricing and options, ensuring that we would get the piece we want without compromising the integrity of the design. I had a unique vision in mind and Jeremy sat patiently with me over several hours and several visits to understand the vision I was trying to create. He worked with the designers on creating iteration after iteration until it was perfectly what I wanted. Jeremy has since kept me in the loop on the progress of my ring build and I am prematurely reviewing windsor before I receive my ring because everything about this experience has been absolute 11/10. No upselling gimmicks, no rip offs. Incredibly understanding and patient staff. Willing to work with tedious and pain in the ass customers such as myself. Affordable options. Windsor has absolutely found a loyal customer in me and I will gladly give them my business over big-branded, big named corporate stores. Windsor epitomizes the custom and personal care one should receive while making such investments. Will update with my ring once I get it on my finger :) read more

A great local Indy jeweler! I was immediately impressed by the friendly staff and customer service. I was needing my two watch batteries replaced. They were able to do both within about 10 minutes! I waited around the store and was greeted by the owner. He showed me a few pieces of jewelry as I waited and didn't push any purchase as some jewelers would. If you are needing quality and affordable jewelry services, make sure to make Windsor your place. read more

Took my ring in to be resized, and got it back same day. Julie was absolutely wonderful and kind! It was a special piece, and I felt very cared for. Thankful for this sweet, fam-owned business AND the fab Yelpers in the 317 for their lovely recommendations that led me here!! read more

Writing this review with my now-fiance. Ten stars, for sure. Hands down best customer service. No sharky, pushy salesmen. No excessive advertising, because their service and products stand for themselves. They set a private appointment to design a ring, with a tight 48 hour turn around. They helped choose an appropriate metal and setting to securely support the heirloom stone we had. They stayed open after hours so we could pick it up within our schedule. They helped make our dreams a reality. Free adjustments and cleanings. read more

Jeremy was great to work with. I brought my jewelry piece to get it fixed and it was done quickly and at a reasonable price. Very good customer service and very knowledgeable people. Definitely coming back for my future jewelry needs. read more

Lynn Adelman and Greg Bires operate a lovely locally-owned jewelry shop in downtown Indianapolis just south of Monument Circle on Meridian Street. In the few years I've been a customer, Lynn and Greg have gotten to know me. I trust them with issues from caring for a vintage watch, resetting stones, resizing rings, and purchasing new pieces. I highly recommend their shop and their top-notch team. read more

I've visited Windsor Jewelry twice. The first time, I brandished a "free watch battery" coupon and my $35 Timex. Despite the fact that I, quite clearly, didn't plan to purchase jewelry on this visit, and had planned to take advantage of a free battery replacement opportunity, I received excellent, friendly service. The experience was so pleasant that I told my girlfriend, Samantha, that I wanted to revisit the next time I planned to buy jewelry. Well, today, I paid my second visit to Windsor and bought a Tissot Visodate. I've admired this watch for a while, but I needed time to find the courage to pull the trigger on it. Jeremy, who showed me the watch, and Greg, the owner of Windsor Jewelry, made the experience an excellent one yet again. I highly recommend visiting Windsor next time you have a jewelry-related need. read more

After receiving my engagement ring, I wasn't sure where to get it resized. The antique store my fiancée purchased from (in CA) did a pretty poor job (you could see a line where they took gold out and the shape was off), so I was nervous to get it down to the proper size. After reading reviews and hearing this shop had experience with antique jewelry, I decided to give Windsor a try. I'm very pleased with the results! I was able to work with the staff to find my proper size, and had my ring back in 2 days. They also told us about a couple if minor issues and quoted us reasonable prices to get it fixed, but did not pressure at any time. My ring came back looking and fitting great, and the resizing cost only $35. Small price for good work, friendly staff, and a knowledgable business. I will definitely be a repeat customer. read more

Windsor Jewelry - Perfect resizing - Jewelry Near Me - Indianapolis, Indiana

Bought a 30 year anniversary pearl bracelet for my wife and they staff at Windsor was wonderful! My wife loved the bracelet

Being out of state and having never bought a diamond in my life, finding an engagement ring for my fiance (she said yes!) seemed to me a stressful process. My family has always worked with Greg so I decided I would do the same. Since I live in Florida I was not sure how this would work out not being there to physically look at rings/diamonds. I did lots of research and knew what I was looking for in terms of design, shape, quality, cut, etc. I spoke with Greg on the phone and he went to work finding the right band within my budget. Once we chose the band we moved on to diamond search. I have extreme attention to detail so a flawless diamond was an absolute must for me! Greg knocked the ball out of the park with finding the stone we settled on. About a week and half later i received the ring in the mail and it was everything I was hoping for and more. A few weeks after, I popped the question on a trip in Chicago. The ring looks so good on her finger and I know she loves showing it off. I couldn't of had a more smooth buying process than I did with Windsor. I would refer anyone in and out state to Windsor Jewelry. Honest people with honest prices! read more

I had a custom engagement ring designed here by Lynn. She is extremely nice and helpful, and helped me design a truly incredible ring with the diamonds I had available to me. She guided me through every step of the process. I couldn't be happier with the end result or the customer service of this jewelry store. The price was also very reasonable, especially considering it was a custom made piece. Also, Greg, the owner was extremely knowledgeable and professional and was very up front about everything. It took no longer than they said it would, and my ring came out just unbelievable. I also had my Tissot watch band polished here and came back looking brand new, at a very reasonable price. I will definitely be doing future business here!! Highly recommended. read more

Hands down best jeweler in Indy. You cant beat them on repair, and customer service. They are extremely competitive on pricing of fine jewelery. Remember this place of you are celebrating a special moment in life or to preserve memories. read more

I went into Windsor to get a watched resized. They took a link out and noticed that it was fitting tight. He offered to place a smaller link in for free if I had a smaller one at home. Very kind and accommodating staff with down to earth people. read more

Best jewelry company hands down in Indianapolis. My fiancé and I found my engagement ring and our wedding bands here, I've exchanged jewelry here for a fair price, and we will return for future gifts for each other. Every staff member has been so kind, helpful, honest, and fair. They take time needed to answer questions but are never forceful. They have always worked with us on our budget and helped guide us to options within our budget, never pushing beyond that. I can't sing enough praises of this company or its staff. For a personal and unique touch, this is where you want to go! read more

Windsor Jewelry - Jewelry Near Me - Indianapolis, Indiana

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Great independent jewelry store with caring and down to earth employees who know their trade. I had a small repair but could tell this is good place and will be back when the wife "needs" jewelry : ) read more

I had my grandmother's ring sitting in a drawer waiting to be sized down so I could wear it. When I received a $50 gift card, I knew it was time to stop procrastinating and get it done. My husband and one year old accompanied me to Windsor. The store is clean and we'll kept. There had a wide assortment of jewelry and styles. Their luxury watches seemed popular with other customers. I was impressed by a necklace that had a pendant of the Soldiers and Sailors monument on it! The staff were all friendly and very personable, my husband and I enjoyed chatting with them. My ring sizing came to $80 which seemed fair. We were quoted a time frame of 24 hours for it to be sized so we were pleasantly surprised when it was finished that evening. I was very impressed with the quality of their work and how clean and shiny my ring looked after pick up! If you are looking for a luxury jewelry store with great customer service then Windsor is your place. read more

After visiting many Jewelry companies in downtown Chicago, I decided to go with Greg and Windsor Jewelry for my engagement ring because they were able to produce RESULTS, with unprecedented customer service. I drove over from Chicago to Indianapolis nervous, but optimistic Greg and his team would be able to deliver. I felt right at home sharing this exciting time with Lynne and Greg. I had a specific type of cut and size I was looking for and Windsor was able to get us exactly what we wanted. Greg was very knowledgable and genuine. I look forward to working with Windsor in the future!! I would highly recommend. Best, Jeff read more

Fast friendly service. I had 3 watches which all needed batteries. Staff were helpful and thorough. Total price for all 3 was around $50. I also had a link replaced on one of the bands. Highly recommended. read more

I waited more than two years to get my engagement ring resized because I thought it would take too much time and money. It's on older ring that has been in my husband's family for a while, and I was nervous about sending it off to get resized. I should have gone to Windsor on day one! The staff was incredibly friendly - within 10 minutes of walking in the door, my finger was properly measured, and my ring was safely waiting for their on-site jeweler. It was beautifully done (for a very reasonable price), polished and back on my finger in less than 24 hours. read more

They have been so great to work with for watch repairs, ring sizing, and appraisals. Very helpful and friendly!

Have been dealing with Greg and team for 20+ years. I recommend them to friends and family. Fair pricing without the crazy mark up of chain stores. Good variety of product with something for everyone' taste. I have used them for jewelry repair and maintenance and always found the service to be timely and fairly priced. Honest folks and very personal in their service. read more

Everyone was very helpful and very polite. They helped me buy a necklace for my wifes birthday. I ended up buying a handmade copper and stone piece that was made by one of the salespeople. My wife loved it. Thank you! read more

This is the only place I shop for Jewelry. When it was time to buy my wife's engagement ring I made a trip to Indianapolis from Connecticut to pick out the perfect stone and setting with Greg's help. Since then, we stop by whenever we are in town to have it cleaned. Greg and the entire staff are always great and of course my wife loves to look at all the new jewelry they have in stock. I have recommended Windsor to many of my friends and they all come away very impressed with the staff and selection at windsor. read more

Windsor Jewelry provides outstanding service to Shiel Sexton when shopping for corporate gifts. Jeremy and Greg work closely with us each step of the way to ensure we are happy with our specialized products. Their attention to detail and prompt service makes working with them such a great experience. They continuously go the extra mile to make sure we are pleased. We plan to continue using them for many years to come! read more