I had an excellent experience with Certified Auto Repair, and a big part of that was the customer…read moreservice from Ryan. When I first called, Ryan was upfront and honest about their scheduling timeline and let me know they were typically booked about a week and a half out. I didn't schedule immediately because I wanted to compare quotes from other shops, but after calling around I decided to call them back a couple days later. Ryan confirmed the same availability window and unfortunately their next opening was the day after our road trip was supposed to begin. I thanked him anyway and figured we were out of luck. Then, about 5-10 minutes later, Ryan called me back personally and said he had reached out to some of his morning appointments for the next day and was able to fit me in if I could do an early drop-off. That kind of effort is rare. He didn't have to do that, but he went out of his way to help us out knowing we had an important trip coming up. They completed the much-needed work on the vehicle and took a stressful situation completely off our plate. That small gesture earned them a new loyal customer. Honest communication, real customer care, and willingness to go the extra mile still matter, and Ryan absolutely delivered on all three.

I cannot say enough great things about this place. It has been my go to since moving to Grass…read moreValley. Ed and Ryan are a great team and the job always gets done right. This is one of those small town shops where you are on a first name basis with everyone there, and the biggest thing is trust. I know that if Ed tells me something needs to be done then that is the reality of the situation. No upselling, or anything like that. Just good honest hard working people.

I just wanted to say THANK YOU, GRANT! I am new to the area and needed maintenance done to my car…read more Grant was awesome! He is honest and more than fair. He replaced my air conditioning unit and gave my car the 100,000 miles servicing it needed. I am grateful that I have found my new mechanic! Shelly

First time there for a dead battery and engine mount. Sent on recommendation of customer and now…read moremy car is running great. Would definitely go there again!

the most amazing honest!!!!! always have my service done…read morewith utmost competence and never fails to be friendly and very communicative! i truly am so happy to send my child off with great safety to university.

This is my second visit and I really appreciate the service I have received. The staff is friendly…read more(as are the dogs behind the desk ) and I never feel upsold. This time in the course of checking my car they identified that I needed a nail removed from a tire--a service they don't perform--and they circled the nail, recommended another business and called ahead for me. Prices are fair and I like patronizing independent businesses in my neighborhood.

Competitive pricing, quality work, friendly service. Would use them again. Really. Just adding more…read moretext because Yelp requires it.

took my 2016 ford fusion in for diag they told me the block was cracked and it needs a motor 9000…read moreTo replace it. huh funny Thing was there was no water in the oil on the stick hmmm turns out the turbo was bad 350 dollar Part ! Not only did my family go with out a car for months while this was being figured out I had to buy another commuter car. either they don't give a damn to do a proper diagnosis or they tried. To rip me off . so far not happy with any penn valley mechanic shops ..

Fantastic Great communication…read more Skill and value Go there now you won't be disappointed

I needed new front rotors and brakes. I am happy with the…read morejob done and the great pricing. The location is a short walk to Downtown so I was able to spend the time accessing shops and restaurants. I would recommend Repairing Bear to anyone who is looking for a great car mechanic who will get the job done with quality work and good value.

I was referred to Grant through a friend as I was looking to buy a truck on private party. He was…read moreresponsive, flexible with scheduling and arrived on time. His knowledge was vast and inspection very thorough. He saved me buying a truck that could have been a lot of headaches. Highly recommend!

Excellent service. I needed a pre-inspection before buying a van. I got a quote very quickly and…read moreGrant came out to look at van within a few hours. He sent me photos and explained what he saw and what it would cost for repairs. Price was very reasonable for thorough inspection. I would definitely use them again and absolutely recommend them. Very professional

Went to Alta Sierra Family Automative today because it was close and had great Yelp reviews…read more Wasn't disappointed. The owner, Tim, is a friendly talkative guy. Seemed like a guy I could trust. Had the same feeling about Chris, the the technician that worked on my father in-law's truck. Both seem like straight shooters. No up sell nonsense you get at the cheapie lube places. All I needed was an oil change and filter and an inspection; it wasn't cheap but I thought it was fair. (This was my late father-in-law's truck that I will be selling soon.) Chris diagnosed a rattle sound as the timing chain. He was very confident about that. The inspection found that the tires were 15 years old and severely cracked and therefore needed replacing immediately. Tim recommend a tire shop down the street, so I promptly went there and had them replaced. Also, the inspection found other issues that could be addressed; however, there was no sale angle for these issue (they were not offering to fix them). When I got home (don't live locally), I checked with other mechanics about the rattle. They thought it could just be a pulley. Had them remove the belts (at my expense) and listen again. Yep, unfortunately, it was the timing chain; Chris got it right. (On a personal note, Tim had sympathy for me as I was in the area just to complete a necessary but thankless family task. He had already been through a similar situation himself, so was quite knowledgeable how things should be handled. That was comforting. Seemed like I was talking to an old friend.) Don't live here; just up here for family matters, but if I did live here, I would trust this shop to work on my car and provide me with truthful information about my car; that is a big comfort these days.

I want to Thank Tim and Chris for Smogging my van. Very nice gentleman understood I was in a…read morewheelchair and didn't make me get out. Took me in right away. Wonderful family owned service.

Rating: (5/5 Stars)…read more Highly satisfied with Automotive City! They perform fast, high-quality, master-level work with complete financial honesty and mathematical transparency. Honest Labor: Each job was billed strictly by precise, standard guide hours without padded time. They even proactively gave me an overlapping labor discount on related work. True OEM and Aftermarket Pricing: Sourced high-quality parts, Napa and Genuine Toyota factory parts and passed them through at true dealer MSRP without arbitrary shop markups. Massive Value: Their automated matrix contract discount saved me over a thousand dollars! Spencer and his automotive technicians are hands-down among the finest in the industry. The outstanding level of patient and considerate customer service provided by Spencer and his staff, combined with mechanic expertise of their ASE Master Certified Technicians is simply elite. Automotive City, Inc. is friendly, efficient, fair, and honest, with down-to-the-penny competitive invoicing. This is not super common in this industry. A real community gem in Nevada County! Highest recommendation!

Neighborhood shop did quick repair on our '16 Odyssey. Even pointed out some tire issues and…read moregeneral service reminders without trying to hard sell any other services. Appreciate honest local businesses like this and would highly recommend.