1. Giribala R Patel, MD

1. Giribala R Patel, MD

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Fullerton, CA

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Giribala R Patel, MD

3.7 (3 reviews)

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The Oncology Institute

The Oncology Institute

2.2
(36 reviews)
7.7 mi
Available by appointment
Certified professionals

Terrible clinic -- avoid if you care about your loved ones…read more Our experience here during a cancer crisis was beyond frustrating. Dr. Kim, the oncologist, showed zero compassion -- he rolled his eyes when we told him this was our first referral after the diagnosis and offered no helpful information beyond saying surgery was urgent. He claimed he submitted a referral, but a week later we learned it hadn't been sent. No apology -- just a late submission to a surgeon who doesn't even accept new patients. We found a qualified surgeon ourselves and requested a new referral, only to be stonewalled by the authorizations department with excuses like "it'll take 7 days," blaming insurance (which confirmed approvals take minutes). No call back from the doctor. Phones go unanswered. Office feels chaotic and unprofessional. In a time when every day matters, they cost us nearly two weeks. Stay away from this clinic -- especially if time, care, and communication matter.

I never wanted to write this. But as someone who has sworn an oath in my federal role and is bound…read moreby strict standards of compliance and integrity, I have a legal and moral obligation to speak up. The Oncology Institute (TOI) failed my family and that's putting it mildly. A suspicious mass identified earlier this year was met with same day canceled appointments, delayed referrals, and no follow ups.. I not only became a full time caregiver for my loved one, I was now forced to take over TOI's administrative responsibilities: making calls, chasing authorizations, tracking down labs, coordinating between facilities. That is not the job of a family member. That's the clinic's job, and they failed. Because of this negligence, the cancer has spread and terminal. The fallout wasn't just emotional. I've lost income and have had to decline federal job assignments to manage the mess they created. While TOI hides behind California's malpractice caps and legal protections, this is no longer just a state issue. The failures here rise to a level that demands federal oversight. Formal complaints will be filed. I refuse to stay silent while others risk going through the same. I will pursue every legal remedy available to ensure this organization is held financially and ethically accountable for the harm it caused.

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The Oncology Institute

The Oncology Institute

1.4
(29 reviews)
3.7 mi

Two weeks had gone by after the request in person for my medical records to be sent to another…read moredoctor. That doctor office called me on a Friday at 5pm to say they have yet to receive any of my records from oncology. On Monday I called to speak to medical records. They say they have no records of me even requesting my medical records to be sent. I told them I have a visit in the next two hours and to make sure my records are sent. This office is such a joke. On another note, I called two weeks ago to update the office with a new medical status as I am pregnant now. I asked if I need to run additional tests before my visit. The person on the phone said they will update my oncologist with my status and will give me a call back. It's been two weeks and nothing. I'm looking for a new oncology office. This office has been unprofessional since the beginning. Never returning calls or promises they make. Lose paperwork and is such a headache to get them to even send any of my paperwork to other doctors.

Part 1 Sit back, this is going to be a long one…read more I was diagnosed with breast cancer in October of 2025. This was surprising and upsetting. It was more important to me to focus on the cure than the diagnosis. It turns out there are so many appointments and so many hoops you need to jump through when dealing with cancer. I made my initial appointment with the oncology institute as soon as my authorization was issued. My first appointment was on 11/21/2025. On the first visit there wasn't much to be done except meet the doctor, get bloodwork paperwork and make another appointment. The next appointment I set was for December 26, 2025. I asked specifically if the dr was working that day because I thought that it was odd that the dr would be there on a Friday, the day after Christmas. I was assured he would be so I put it in my calendar. (An afterthought on this visit. As I walked out of the room, I asked if I could use the restroom. I was told yes, there was a restroom outside. That seemed so logical to not let me use the restroom 10 feet down the hall {the same one they let my husband use prior to going into the room} when they could have me go to the front desk, ask for a key, go outside to the restroom used by all of the businesses and then return the key. Just plain rude, but quite foreshadowing of the following encounters I would experience there.) We left the appointment and went straight to get my bloodwork done. On December 26, 2025 (I unfortunately came down with that flu bug that was going around, but I had an appointment) my husband and I went in for my scheduled appointment. Upon arrival to the facility, I was told that the dr was not in and I would need to reschedule. I was beyond annoyed, First, I had asked specifically when making the appointment that the dr was going to be in that day, Second, I felt miserable but kept my appointment because I had one. I would have preferred to stay home and in bed. I asked why I got no call to let me know the appointment had been cancelled. I was told that they didn't know and they were not the person who made the calls. They seemed neither apologetic nor sympathetic. I suppose I should have been appreciative of the fact that they were willing to schedule another appointment for me. The rescheduled appointment was for January 16, 2026. We arrived on January 16th for my appointment. Luckily, the dr was there and I was going to be seen. I gave them my $50 copay and waited to be called back. When being called back to the exam room, my vitals were taken and I was asked if I had any concerns. I told the young lady that I had been having dizzy spells and that was concerning me. She noted it on my chart (I think). When the dr came into the exam room, he let me know that my bloodwork all looked good with the exception of my kidneys. I told him those numbers were probably still off since I donated a kidney in August (this was discussed at my last appointment with him). He asked if I knew the person (still no like the last time we discussed it) and if it hurt when it was done. I let him know I had been under anesthesia so I didn't feel a thing. That was the extent of our conversation for the most part with him telling me to make a return appointment three weeks after my double mastectomy. He didn't mention my dizziness, the visit seemed well worth my $50 and time spent. I could not of anything better to do with my time or money or stress regarding my cancer. I went to the front to schedule my next visit. I let them know I needed it 3 weeks after my surgery. I pulled out my calendar so I could record the date and time. We looked at the calendar to find a date 3 weeks after my February 5th surgery. I was given the date and time, wrote it down and was also given a print out for the appointment. When I went home, as I was putting the print out in my notebook, I noticed that the date and time were incorrect. The appointment reflected on the paper was a week after the surgery. I immediately called the office to let them know they recorded it incorrectly. After attempting to explain the situation with the person who had answered the phone, they responded with the notion that I needed to reschedule my appointment. No, I just needed them to give me the correct appointment that I was given in the office when I was there. I guess this incompetence was just another perk of paying $50 (those who have to pay more probably are thinking I am lucky to only have to pay that amount, I agree but my insurance pays a lot for nothing there.) We scheduled my appointment for March 12, 2026. Apparently, these reviews are limited to a certain number of characters. Things did not get better on my return...I was told by their rude staff I was no longer a patient because of insurance. The story is longer and has been a horrible experience. Based on the other reviews, I am not alone in my feelings of this place. More stress for a cancer diagnosis.

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Giribala R Patel, MD - oncologist - Updated July 2026

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