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Ynchausti Raquel MD

5.0 (4 reviews)
Closed 9:00 am - 5:00 pm

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Obeso Zaida Olivia, MD

Obeso Zaida Olivia, MD

2.5
(11 reviews)
0.8 mi

Let me start by saying that Dr Obeso has been my dr for more than 8 years. Never had an issue…read moreUNTIL TODAY! I was trying to make an appointment because I felt like I might have developed asthma, an allergy. I have some wheezing and shortness of breath (which makes me cough when I talk too much or have physical activity). To be clear I DO NOT have cold/flu symptoms. I had this issue last year and she gave me an inhalers. I just wanted to get checked out or get an xray to be safe. This has been happening for the last 2/3 weeks. 1. They wouldn't give me an appointment unless I took a covid test, and they wouldn't provide me with one. My insurance no longer covers them. 2. Fine. Bought one to please them, knowing I didn't have covid. Took it and it was negative (I've had it before, I knew I didn't have it). 3. Called the office back for a 4th time and let them know I took the test and it was negative. 4. I was told I had to wear a mask because I had Covid symptoms. I'm wondering if they're listening! I told them countless times I didn't have Covid symptoms. I have asthma symptoms!!!! It's best that I part ways with this office. The federal government doesn't require me to wear a mask. Why would a mediocre Dr's office? Don't get me wrong if I was sick there would be no issue, I'm reasonable, I would never want to get anyone sick. I understand people have low immune systems. But this was ridiculous.

It is sad to say that after 20 years with this Dr.. She has…read morebecome the most neglective HMO capitation collector I have ever seen. Protecting herself behind rude, uneducated staff like " Erika" that tell you " if it's that bad go to the emergency room. During a pandemic! Several message left. Never returns our calls . Pathetic pill prescribing poor excuse for a medical professional. This is what has become of her. I will report you for collection capitation only and instructing " Ericka" to send YOUR patients to urgent care so you can get paid to do nothing. May Karma bless you Dr Obeso and your pit bull of a receptionist Ericka.

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Castellanos Family Practice

Castellanos Family Practice

3.9
(158 reviews)
3.3 mi
Established in 2003
Available by appointment

I used to see Dr. Castellanos when I was a kid with my mom, roughly between the ages of…read more12-15(2004-2007). Now as an adult I've realized how horrendous of a doctor he was. Our family eventually stopped seeing him after 3 years of being under his care. We went to him because it was hard to find doctors who spoke Spanish in our area at the time. I'll start with the worst. My mom used to be really concerned for her health. Over time we realized her concerns were signs of what she's now developed, diverticulitis and other digestive issues. She often came in with pain and explained her concerns. Dr. Castellanos would tell my mom that she was fine and to take ibuprofen. Any time she came in it was the same thing even though her symptoms progressed - continue to take ibuprofen. Eventually she told my mom she was too worried and was a bother. We finally stopped going to see him when she used the restroom and found blood in her stool. She developed ulcers in her throat and stomach that were very painful when eating. After we stopped going to see him we found out all of her symptoms were the beginning of diverticulitis. In 2009 she ended up going to the ER because she was heavily bleeding when she used the bathroom. A diverticula had burst open and it was discovered she has 3 total that had developed. She was taken to emergency surgery. She's suffered through diverticulitis ever since with multiple ER visits. Dr. Castellanos was negligent as a doctor when presented with symptoms. He could have referred her to a gastroenterologist but never did. We had HMO at the time and eventually switched to PPO but it was after dealing with him. For my own case, I developed gastro issues around 12 and realized I had sensitivity to certain foods that lead to a lot of gas and odd noises in my intestines. I felt shy about it as a kid but was worried because I didn't want to sit in class having those noises come from my intestines because well... it was awkward. My side of the classroom could hear my gas issues and I didn't understand what was causing it. When I told him he blew me off and told me to eat more fiber. I didn't bother more about it or ask because I was too ashamed to ask more. Years later I realized I had food sensitivities and that I need to be careful to avoid dairy. All of this to say - I would absolutely NEVER recommend anyone to see Dr Castallanos. My mom could have sued him for negligence but decided not to. Seeing him still in practice now and talking to family about health made me 20 years later have to go back to write this.

I've been a patient at this office for years, and this was by far the most disappointing experience…read moreI've had. I received a call from the front desk today 4/8/2026 after I left my office visit regarding an additional charge for my consult I had paid $120 because I chose to visit their office while my new insurance kicks in, and the way it was handled was completely unprofessional. Instead of clearly explaining the reason for the extra $80 cost, the staff member came across as demanding and dismissive--as if I was supposed to already know their internal policies. At no point during my visit was I informed that discussing my symptoms could turn the appointment into a higher-cost consult. What made matters worse was the tone of the conversation. It felt like I was being blamed for the appointment running longer, which is unfair. Patients rely on medical staff to guide the visit appropriately--it's not our responsibility to manage time or determine billing classifications. There also seems to be a lack of internal communication and organization. If expectations, pricing, and visit structure were clearly communicated upfront, situations like this could easily be avoided. I asked to speak to the office manager because, yes, I had every right to be upset. Instead of taking accountability , apologizing, I was met with defensiveness--and then banned. Banned for speaking up after being treated poorly, advocating for myself. That tells you everything you need to know about how this office handles concerns. There is a serious lack of communication, organization, and basic respect here. If expectations and pricing were explained upfront like they should be, none of this would have happened.

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Castellanos Family Practice
Castellanos Family Practice
Castellanos Family Practice

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Ynchausti Raquel MD - physicians - Updated July 2026

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