All Service - Darwin & Mike - transformed my yard from an overgrown "jungle" to the wonderful…read moregarden-like yard it is now! WOW! My daughter originally hired them for a job in her yard - then was so happy with their work, she asked them to take on my entire yard. Shrubs / trees/ weeds were covering the entire front of my house. Couldn't see out my picture window! They totally transformed the side & back yards - which were just as bad. They did everything I asked them to do plus more! My neighbors were also happy after looking at my over-grown yard for the past year or two! Can't praise them enough - will definitely hire them in the future. My daughter & I both can definitely recommend them for great work ethic & great pricing!

They were very professional, friendly. The experiences and I was very satisfied .They will be…read morecoming again to clean my parent's house. I highly recommend them. Thank You

I don't normally write reviews or respond to surveys. I was very disappointed with the service that…read moreI received from Arbor Tech. I requested the cutting of two small trees that were growing thru my stockade fence. The people who are estimating the job are not the people doing the cutting. I requested the trees to be cut from my neighbor's yard close to the ground. I was told that they may be able to cut one of them near the ground. the technician who cut the tree came at 4:30 and was in a hurry to call it a day and return back to the office. He assured me that was the best he could do. It has been about 3 weeks since they cut the tree flush to my fence. There are leaves and shoots already growing thru the fence. I told them that I was unhappy and since I am going to have a new fence in about a month, could they come back when the panel is being replaced and cut it like I had requested. I was told that they could not honor fixing the job they rushed, and I would have to pay again for the completion of the first job. I will definitely get estimates and not use Arbor Tech for any future services. It was like dealing with the cable company. I waited all afternoon and at 3:00 pm I called and asked are they still coming today. They show up at 4:30 pm took 10 minutes and they were proud at how quick they were in and out. Get a second estimate and make sure the quote is on the proposal and the cutting technician is matching the quote to the letter. Hope that you are not the job at the end of their shift. I felt like they were just getting the job done and did not really care to make it right. I paid $350.00 for a 10-minute cut, flush to my old fence. When I replace the section with new fence, they can't be bothered to cut it back to what was written on the job. They told me that the tree is an invasive species. It only took 3 weeks, and it is already growing thru my fence again. I did learn who not to call for tree work in the future. Germaine

Saw the owner of this business doing some tree work for my neighbor so I asked him for a quote for…read moresome limb trimming and tree removal around the perimeter of my yard. He came over as requested when he finished with my neighbor, walked around the yard while I pointed out what i needed done. He gave me a quote on the spot and a planned day and time. He showed up, did all the work and cleaned up all the brush and used his chipper for most of it . I am thrilled with his work and work ethic. His pricing was very fair and reasonable and I didn't even need to shop around because no one was going to beat the price. He stacked the wood from the tree and then used his backpack blower to clean up anything left in the yard and driveway. You can tell he loves what he does and takes pride in his work as well as does the gentleman that was there helping him.

thanks to Michael and his crew for a beautiful job replacing all of our landscaping. They always…read moregot back to us right away to answer our questions. They were prompt and thorough in their work and we are so happy with the results!

New England Landscape and Design has been our go-to for various yard and home needs for the past…read moreten years or so. We have always been happy until this point. Our sprinkler servicing company closed during COVID, so we had New England Landscape and Design winterize our sprinklers in November 2021. According to my husband, he asked the owner if he needed to get into the house to access the water shut-off and was told no. Yesterday we opened the sprinkler lines to find an exterior pipe had burst in the winter due to improper winterization. According to the owner, my husband told him the water was shut off and he didn't need to come in the house. Classic case of two differing stories, but knowing we have always had someone come in the house to do this task, I know my husband wouldn't have said this. I emailed the owner a video of the broken pipe and he claimed several times my husband told him the inside was taken care of. He is unwilling to fix or even work with us to rectify this mistake. I was looking for a compromise and go nothing. Additionally, he brought up that he felt this was the "gutters all over again." I had forgotten about that, but his team was a week and a half late to clean our gutters. I inquired about them coming from my office one day and learned they were in the middle of cleaning our gutters when I inquired. I didn't know that because I wasn't home. My gutter inquiry must have unknowingly struck a nerve, because the owner reminded me of the gutters today when I was trying to work with him to come up with a resolution. Now I am stuck paying for a plumbing repair for his mistake. His customer service attitude is terrible, and he isn't taking responsibility to make things right. Beware. I am disappointed because we have always been pleased up until this point and have recommended this company to many others in town. But, his callous behavior today has changed our minds and we will be warning others about this company from here on out. Update: We have contacted three sprinkler companies since I filed this initial review to fix the broken valve and look into installing a backflow preventer. Each person stated that it is protocol and common knowledge for anyone to turn on outside faucets once they are done blowing out the line to ensure there is no water in the line. Had they done this we would not have had a broken valve because they would have realized the water wasn't turned off inside. Each person also told us backflow preventers are typically installed inside and indeed, we had our new sprinkler person verify and locate our backflow preventer, so NE Landscape inaccurately told us our system wasn't to code. They were correct that no one takes responsibility for their actions. A simple "Gee, your husband I misunderstood each other! What can we do to come up with a solution?" would have solved the problem when I first approached them with this. Instead, they refused to take any fault and continued to blame the customers over and over. Then they brought up something about the gutters that we had no recollection of. I recalled that they supposedly scheduled us for gutter cleaning on 11/1 and they came instead on 11/11. We didn't see the crew when I texted them and then apologized that they were there and we hadn't seen them. We were happy customers of theirs for years and are disappointed in their demeanor and business response. It's too bad, because we are about to install a huge retaining wall in the back and were going to have them do the job. Attitude is everything, and we are not pleased with their approach to this situation at all. Others in their industry have all said they made the mistake by not checking the faucets before they left last fall after blowing out the lines. We paid $200 for someone to fix their mistake and still, they are being unprofessional about the situation and taking zero responsibility.

Good quality seasoned firewood at a great price! Service was quick and staff were very friendly…read more Delivered right to our home, while also working with our schedule.

We had a large maple and a row of Rose of sharon taken out of the front yard today. Amazing…read more work!! The maple was between our driveway and the neighbors AND power lines! They easily took down the tree and cleaned it all up beautifully!! We assumed our lawn might be a mess after but they didnt leave anything behind! Great company to work with. Everyone was so professional and friendly! This is the company to use!!

Nate is a great landscaper and a very kind person. He goes out of his way to make our lawn look…read moreawesome. He's dependable and reasonable. Lucky find!

Great service, did a whole cleanup and not a single leaf or anything left behind100% recommend!read more

Shawn was very professional, and helpful with giving me a quote on the work I needed done…read more Sam was very active with communication, and the team did a fast efficient job of fixing my leaking chimney boot.

They wasted my time. I clearly told the lady I had a mobile home leak. Today was supposed to be…read morethe day of my inspection and quote. The inspection called last minute to tell me they don't do membrane roofs anymore. I wasted a day off work for this. Don't waste your time on a company that refuses urgent work like this especially last minute.