I am a realtor and had a mold emergency the day of closing! Joe was able to provide a thorough…read moreexplanation of the problem and provide us with a fair estimate for repair. He was extremely accommodating! Highly reccommend!

I can't say enough about how helpful Joe at Moldmaster is. He responded immediately, is a total…read moreprofessional, knows his stuff, is friendly, detailed, explains everything, reasonably priced, and is a wealth of knowledge. I even found Joe to be knowledgeable and helpful regarding other areas in my house that need attention. Joe is an expert in his field and beyond. I highly recommend Moldmaster.

We had just closed on our new home and Mr. Mason came out personally to review exactly what we…read morewanted done... The young gentleman who completed the work were very professional and did a great job cleaning our AC ductwork, our living room & family room carpets and several pieces of upholstered furniture. Very pleased!!!

We had a great experience with ServiceMaster! Our couches were water and dirt stained by our two…read moredogs, but now look clean and new. The business was very courteous, responsive and easy to get a hold of. They confirmed the appointment the week of and were quick and efficient on the day of. We will definitely be using them for future carpet cleaning!

I hired Clean Rite to clean and seal my tile floor/grout and to clean 3 bathrooms. They were fairly…read morepricey compared to others I called, and I expected to be impressed with their services as the reviews were good. They did a poor job cleaning the bathrooms, mirrors were streaky, missed a lot of areas including some dried plaster dust on the sink counters, etc. The grout looks better, but not as I expected. It seemed like the 2 young kids that were sent to do the job were inexperienced. I had to tell them to be careful not to scratch walls and furniture. I will say that they were friendly and courteous but it felt like it was one of their first jobs like this. I was disappointed, especially at the price that was charged.

We had clean rite work with us on a mold remediation due to a leak, they were quick to respond and…read morestart which we greatly appreciated. They also do a nice job documenting their work (if they ever actually send the certificate of completion). Where my complaint comes into place was the professionalism of there staff and fraudulent billing practices. The negative experience started when they came to remove some of their drying equipment. Myself and another adult were both at my home working. I had an appointment for that day but was waiting on confirmation of time. I was on a conference call with my door closed when I heard mens voices and footsteps in the house. I texted the other person and she said she was also on a conference call but heard it as well. It turns out their crew showed up without confirming, let themselves in. After that I was told they needed to come back and spray, then incapsulate the effected areas. Due to the other repair work being done this took about 2 weeks to schedule. In that time we got a $2000 bill stating the work was complete including the spray and encapsulation charges. They had not finished the job and seemed confused when we called and told them those steps had not yet been completed. They eventually realized the job was not done and the bill was being held until completion. When they came back to spray, the day started off with a phone call stating they were at the property and no one was home... they were at the wrong house. When they arrived they sprayed and stated we needed to call to schedule the encapsulation for the next day, so we did. A few hours later one of the workers came back. I asked him why he was there and he said he wanted to tell me his boss Tom didn't think they needed to finish the job. I explained we had the appointment the next day, he kept insisting that he thought they needed to finish but his boss didn't agree. I again asked him why he was there and he repeated his story. I told him if something changed with our appointment to have the office call to let us know because I was on a working. He continued to just stand there saying he was going to call his boss, he called repeatedly with no answer then said we just needed to wait 10 minutes and call again. At this point I insisted he leave. Once he left I called to confirm the appointment which was still scheduled. I then told the woman on the phone about the uncomfortable interaction, she just brushed me off saying he must have forgotten something. The next day the gentleman came back to do the work. I was working but tried to watch from a distance. He was encapsulating using spray paint. When he left I found my brick fireplace, tile surround and hardwood flooring covered in spray paint splatter. I immediately called and they sent the him back to my house to clean it up. I told him I was not comfortable and wanted someone from else as there as this was significant damage to my home. He tried arguing with me telling me all the splatter was already there when he started. Which it was not. The owner of the company came out to my house and acknowledged the damage, he spent 2 days scrubbing my fireplace and flooring, which left the finish on my entire fireplace destroyed and needing repair. We had the fireplace refinished which was time consuming and an extreme headache that could have been avoided. The owner Greg mentioned he would compensate to the damage and the repairs. We called to get are certificate of completion and were told the billed was now $3000, but they would take off $300 for the damage. This barely covered the cost of the materials let alone the repair time and aggravation. We said that would not be acceptable and my husband asked to speak to Greg the owner as he was the one that cleaned all the spray paint off the fireplace and floors and saw the damage. We then were told the bill was now $400 more, so our $2000 bill that turned into a $3000 bill for the same services was $3400. But they would take off $500... something seems super fishy. The cost is going up in price by the minute to compensate for what they are reducing for the damages. I believe that is called FRAUD.

Tony is professional, thorough, and always goes above and beyond. Tony will find a way to clean…read moreyour floors, dry your basement, clean your upholstery and deodorize space. We have used his services both at our business and personally. Tony has studied this field and become an expert on the whole cleaning process. If you have the time, he will explain every detail to you on the science behind each step. I would highly recommend him without hesitation. The cost for his expert services truly can't be matched. Thank you Tony for several well done jobs!

Tony helpfully patched a carpet spot that our cat chewed up. He was on time, professional,…read morefriendly, and reasonable cost. I hope I don't need him again, but if I do I would be happy to work with him.

I called after they responded to a Yelp request. Don asked me to tell why I thought I had mold…read more Every 2 words he interjected with a question. After a few times I said you asked me to tell you and I will give you the information. Well, I was interrupted an additional 2 times. When I asked if he could stop interrupting me and let me finish a sentence, he hung up! I found the brief interaction unprofessional, disrespectful and rude. Since this was a first time impression and opening communication, I would NEVER recommend this company to anyone. I could not imagine trusting this company representative with my home. I would give "0" stars if it were an option!

From the owner: Since 2010, Roslindale Restoration has been revolutionizing the damage restoration industry through…read moredata-driven solutions and predictive analytics. Our innovative approach combines advanced moisture mapping technology, IoT-enabled monitoring systems, and sustainable remediation practices to deliver superior water damage restoration, mold remediation, and emergency restoration services across Greater Boston. Under Patricia's leadership, we've pioneered the integration of thermal imaging and AI-powered damage assessment protocols, setting new benchmarks for restoration accuracy and efficiency. Our commitment to environmental sustainability is reflected in our eco-friendly cleaning agents and energy-efficient drying systems, while maintaining the highest standards of IICRC certification and OSHA compliance. As industry thought leaders, we're actively shaping the future of restoration services through our research partnerships with local universities and our investment in emerging technologies. Our focus on preventive solutions and structural health monitoring represents a paradigm shift from reactive to proactive damage management, positioning us at the forefront of Boston's restoration industry evolution.

After a drain leak the water damage was extensive. Crystal Rock Restoration of Portland saved the…read morehouse and the day!

From the owner: At Crystal Restoration, LLC, we’re a small, family-owned, veteran-operated business with over 20…read moreyears of experience in the insurance and restoration industries. As homeowners who have personally faced the stress of property damage, we understand what our clients are going through—because we’ve been there, too. That’s why we go beyond standard mitigation services, guiding our customers through the entire restoration journey, from emergency response to complete repair. While many companies stop after mitigation, we stay until the job is fully done and your home or business is back to its pre-loss condition. Our team is committed to doing more than just meeting expectations—we strive to exceed them, every time.

A driver of one of your company vehicles (license plate 1MY 769) was operating the vehicle in an…read moreextremely unsafe manner in a residential neighborhood near a park at night. The driver accelerated through multiple stop signs without slowing, creating a serious danger to children, pedestrians, and other motorists. When I attempted to call out the unsafe behavior, the driver decided to drive past me and shouted an explicit insult ("Go f*** yourself") from the vehicle. This conduct is both dangerous and highly unprofessional, especially for someone representing your company. I am deeply disappointed by the disregard for public safety and hope this matter is addressed promptly.

I found this company with a Google inquiry for carpet cleaning, particularly, a place to drop off a…read morerug. A winner!! I gave a call and found the person I chatted with very kind, her voice smiled! I was able to bring the dog pee and dirt infested rug that day. This time I could see the smiles, kindness, knowledge and professionalism. The word "restore" in the companies name is there for a reason. The rug, with it's silent history was gone, it was restored. Thank you to Tim, Dave and all the other's who I know worked so diligently on the rug. AnnieB