We stayed at a condo at the Tamarron Lodge, near the Glacier Club. We were very excited to find out there was a restaurant right there that we could walk to. The Mineshaft Restaurant in the Glacier Club had a nice menu selection.
We walked over earlier in the day and spoke with a very nice young lady, who told us we could come by and eat, in the restaurant, or take food to go, and it would probably be about a 20 minute wait, for to go.
Later, I called about a reservation and was told reservations were for members only. So, I placed an order to pick up. When she said it would be "at least 20 minutes if not longer" I assumed they were busy. No problem. She was not as friendly as the young girl we had spoken to earlier.
We went to pick up the food after 20 minutes had passed. The restaurant was nearly empty and the person I had spoken to on the phone asked if we would like to be seated. I told her I was picking up my order, which was sitting on the hostess station.
She took my card and handed the receipt and card back saying, "no need to sign." Well...I saw why there was no need to sign; she had added a 20% tip. Really? She could have asked how much I wanted to tip and we picked up. Who knows. Maybe I would have said 20%, but she could have asked. And...I would have regretted it, because we walked back to our condo took out our food and there was no salad dressing, so I had to call and walk back to get the dressing. No apology.
The Goat Cheese "spread" appetizer was disappointing. Spread says to me you can easily spread the goat cheese. It was a log of hard goat cheese.
The Thai Beef Salad had a small piece of beef with it and it had way too much black pepper on it.
I assume they treat their "members" with better service. read more
