We recently had a glass backsplash installed. The Team at Kootenay Glass we're fantastic to deal…read morewith. They were professional, personable and fair with their pricing. We will continue to use their services and highly recommend them to others. K Johnson

Excellent sales and service and installation and very pleased with the dedicated customer service…read moreand quality workmanship. Installed an Infinity Sliding Patio Door with four layers of low e and sound reduction and a hemlock wood trim. Clean installation despite having to cut into the ceramic file floor by using professional protection covering. Also was only a half a day to install. Mike and Ken did a great job all around and came out a few weeks later to replace a bowed screen door and a marred cover piece, and now it looks perfect. Well worth the price but also a reasonable price considering the quality product and installation. Can highly recommend this company and the personnel as a high quality company that really does care about its customers. They are trustworthy and very professional, and Marvin stands behind its products. Michele LaBelle

We provided details of our remodel projects along with photos through the website. After 6 days…read morewithout contact, we followed up with a call, were placed on hold twice with music on maximum. Transferred to Todd who was not prepared and wanted us to start from beginning. We suggested he obtain the information which the receptionist who confirmed it was received, then call us back. He blamed it on a Monday, was arrogant and rude, asking what we wanted. We cancelled the inquiry and thankful that we did so. Our project was $25-30K.

Brought my truck in first thing this morning to have a rock chip repaired on my truck windshield…read more They had me in and out within 20min! Very kind and speedy service - I would recommend to anyone who needs windshield repair and I will definitely go back if I need any other glass related services. Thanks again!

Lloyd is super nice guy. Knows his stuff. But his front staff lady, super rude. We ordered a…read morepart and were waiting for a quote on a window for 6 months. She never did call us and so we stopped in several times to get an update. She called us impatient because they are "sooooo busy". Terrible lady. Unfortunately, we were going to use them for a bigger project but decided to go somewhere else. I guess we are small change to them and customer service does not matter. Terrible experience.

We just had a wonderful experience with Bonners Ferry class and door. We had all of our windows…read morereplaced after 21 years. The crew that came out, Zack and Alex were fantastic!. They were prompt, extremely efficient, and their craftsmanship was beyond our expectations. Removal, installation, and complete cleanup was quick and very efficient. I totally recommend these guys for your window needs!

We bought all our doors and windows from BF Glass about 10 years ago. I just called and spoke to…read morethe new owner about my exterior doors - I want to screw a shade with a valance on the inside of my door to keep out the morning sun in the summer. He looked up our 10-year old order and let me know it was indeed safe for me to install a shade on the door that I purchased. So glad to have someone willing to look up old info to help out a past customer.

Had the glass that we needed came out in a timely manner and fixed our window quickly and…read moreefficiently.

Hilton Glass was requested to replace a cabinet hinge along with repairing several other items at…read moreour home last summer. It's been several months and after several attempts to reach them, all without success, I'm providing this review. The hinge was taken to replace, but I have never heard from him again. I made one last attempt asking that my hinge be returned. On my own and after extensive research I learn the hinges are not available nor manufactured any longer. It's been 7 months and no response from Hilton Glass! I've requested the hinge be returned without success. Sadly I do not recommend.

Fred Hanley did a great job on an extension on our deck several years ago. Still in great shape and…read morevery happy with the work. He is currently doing a kitchen renovation for us - so far, so good!