John called me back to fix a lock on my home. He said 30 minutes, arrived in 28 minutes. He…read morerepaired the malfunctioning deadbolt lock. Then I showed him a doorknob lock that needed to be repaired. That was fixed in no time. Both repairs took about 80 minutes. I payed under $200 with including a $20 tip that I added for his efficient service and good natured personality. I'm live by Stenton Station in Mt. Airy.

DO NOT USE THIS COMPANY. SHADY BUSINESS PRACTICES. Alleged "$75 SERVICE FEE just to come out". Was…read morelooking to charge me $325 TOTAL for a locksmith service on regular home door. When the industry and local price standard ranges from $125-$160. There's two ways most locksmiths open home doors, one is a pump mechanism and the other is damaging the actual lock. I've been locked out of my house a few times over the years and I've never had to get my actual lock damaged but this company believed the pump mechanism would damage my entire door frame and that damaging my lock would be a better option. After opening my door via damaging the lock, I asked for the total and the guy said $325 TO MY SURPRISE. Keep in mind I am a woman and male service providers always believe that can just get over. I called my partner and he asked for a price breakdown. The "owner" or "manager" stated the $75 "service fee" if for when the employees simply come out. NEVER heard of that before. Okay fair, $325 minus $75 is $250. WHAT STANDARD LOCK for a regular front door warrants $250 replacement fee? Please DO NOT use this company. SHADY and disappointed to receive this level of service.

I would 100% recommend anyone or myself if I ever had a key/lock issue…read more I had a unique issue where I bought a padlock online that didn't came with the key to unlock my padlock, but I had the access code that represents for the key. I looked in The Home Depot if they were able to help me, but weren't able to help, due them only able to copies of a key you need to present. So I called Brass Lock & Key with my issue and see if they were able to help and thank god they were able to! The person on the phone was very nice talking to understand the situation I was in and ask they may be able to resolve the issue tomorrow if I came in which I agreed too. Conveniently however, they were able to make the keys with the information I provided earlier and left them out for me to pick up. The told me to come back during their active hours tomorrow if the keys didn't work, but thank god they did! What makes this even better is that they didn't charge for this simple service which really feels like such a public service with the fact it was after-hours. I can't stress enough how much this means for how sincere and they were with me, because my current situation is stressful to explain with how many things are changing and are needing my attention. Yall are amazing, I am so grateful with your service! I can't express it enough!

Awesome experience. After the run around with 2 other locksmiths I decided to check Yelp. (should…read morehave done that in the first place). Brass lock and key was able to send someone right away and he had our mailbox lock replaced in no time. He was professional and friendly. He also neatly swept up and was on his way. If I'm ever careless enough to lose our key again this is who I will call. Give them a shot

The team is very fast. Professional while reasonably priced. So thankful they exist!!! He made us a…read morenew lock for a very expensive lock on the spot. I have 24 commercial properties and would always use them again. This organization is one I would always use again and again. When in doubt call them up they came at 9PM no issue and so courteous.

They gave me a complete runaround. Would give zero stars if I could…read more Even though I told them over the phone I had an antique mortise lock (they assured me they could handle it) the person who showed up did nothing but make a mess and try to swindle me out of money for a job that wasn't finished. I had to then speak to like three different people over the course of a few days to see if they were coming back, I had to send measurements and photos of the lock, they said they were going to order parts but never contacted me again. When I called the person who came out and looked at it (had his number because he needed me to send photos) he refused to even say what company he works for! Avoid this company, total scammers! Ball B & W Locksmith instead, he was quick, reliable, knowledgable, and affordable and I was done with the whole process (from calling him, to it being finished) in less than half a day, versus the weeks this company strung me along.

What a great old-school company -- truly care about their products and service! We needed a new…read moredoor lock (and keys cut for a hard to find older lock) and they provided excellent service at reasonable prices! Highly recommend!!

We bought a 130 year old house filled with 130 year old mortise locks. One of them wouldn't lock…read more Yearsley came right away and found a way to fix the lock even though original parts are non existent. I was very pleased and found the repair cost to be very reasonable!

I've used Advanced Lock and Security for both emergency and non-emergency services several times in…read morethe last few years. I highly recommended them on availability and completeness of the job. My latest, semi-emergency repair (locked in the apartment) on a Saturday, Joe B showed up when he said he could make it. climbed over a deck fence with me to get in and did a thorough job making sure the repair actually worked.

Wow! Talk about a truly professional business - this is the place to go. In fact, I will only go…read morehere from now on. From the pleasant greeting to the prompt service, everything exceeded my expectations. They know how to treat a customer. Most importantly, prior to discovering this business, I had been to 4 other places attempting to get duplicates of 45 year-old keys, and nobody had the blanks to do the job. They had the blanks in stock and I was out in about 5 minutes. Seriously. Why go anywhere else when you have a top-notch local business such as this? Bravo!

I've used them for years for locks and our safe. Can't say enough good things about them!read more

I needed a new home re-keyed. I reached out to several well-reviewed local locksmiths via their…read morewebsite contact forms on a weekend so I could get an apples-to-apples comparison. Heard back from Great Valley before 9 AM Monday with a professional quote that was reasonable, so I chose them. On the day requested, the locksmith (Gene) arrived within the window and did the job promptly, expertly and pleasantly. So I am quite satisfied. Oh, the three other local locksmiths? Two never replied. The third apologized when they reached out two weeks later, after the service date.

Jim is a Gem! I called Jim the day before to schedule a non-emergency lock out and needed a key…read moremade. Jim was on time (got there before me) and just overall a cool guy. My garage door wouldn't lock completely so he stuck around and gave it some "love" so it could lock properly. He was in and out in about 25 minutes or so and I couldn't complain. His price was super fair and he'd definitely be my next call for a lock out (hopefully no time soon lol).

I called Jim when my garage door key became stuck in the lock. It was Memorial Day and I wasn't…read moresure of his availability. He answered the phone and was at my house in less than 10 minutes. He quickly removed the key and fixed the lock. It is working great now. He is a master at his craft. Prices are reasonable. Excellent service from a truly nice guy.

After purchasing a few used desks, I needed to have copies of the keys made, which I thought would…read morebe an easy enough task. I took my current keys to Home Depot, and they said they wouldn't be able to help me and I should go check out Arnold's. Arnold's is located on Haddonfield Road, right next to the Mr Softee. It's a stand alone building with plenty of parking. Inside is small, but has all of your lock, key and safe needs covered at affordable prices. The customer service is great. The staff is friendly, knowledgeable and willing to help. They were able to help me get copies of my keys in minutes as well as provide some knowledge around them. I'll be using Arnold's for all my future key needs.

Arnold's Safe & Lock is mostly in the business of selling locks and selling safes, they do not…read moreprovide a lot of automotive service, i went to to get a new key cut for my Ford focus and they can not program Ford keys to run the car. So if you need to have any car keys programmed you may want to call before making a trip.