Marty is very reasonable and a pro! He came out to give me a bid at one of my properties in the…read morecollege hill area in Eugene. His estimate was very fair and the job was promptly done. Since I'm from Portland, I provided him with precise instructions over the phone. Once the job was complete, I requested photos and it looked fannntastic!!! The front/back properties, shruds and rodys were nicely done.

I have nothing good to say about Marty, as he was not honest and forthright when dealing with me. I…read moream very happy with the work his employee did. However, even though the work was good, it was not worth the price I paid. I was excessively over-charged. I would never recommend using Marty for any landscape or yard work. I'm certain you can find someone that will provide work as good for considerable less!

I got a bid from the owner for moss removal and gutter cleaning. I never saw the owner. He sent 2…read moreguys ( one was his brother in law?) out. They showed up on a Friday at 3pm when the owner said they'd start on Tuesday. They didn't knock on the door to say hello to tell me they'd be working on the roof. We figured out they were there when they dropped a bucket off the roof and scared the #%|] out of us. They scraped some moss off the roof. They supposedly spread some moss treatment but moss is still on part of the roof a month later. They were supposed to clean the gutters but during a good downpour last weekend water was pouring over the gutters so at least one downspout is still plugged. I would not recommend using these guys. I'm gonna have to pay someone else to do the job they should have.

Jason is prompt and communicates well. Gutters cleaned and roof treated for fair cost. I will…read morerecommend Above All to friends and neighbors in Laural Valley and vacinity

Mike and his crew are great! Very professional, organized and thorough. Mike was great explaining…read moreeverything and they cleaned up really good when finished. My tree removal was scheduled for 5hrs and it only took 3 1/2 AND it was about $400 cheaper than the 2 other estimates I got. I would definitely recommend this company!

We had a falling apart fence at our establishment, we called around and reach out to these guys,…read morenot only were they solid people, but they also happen to make beautiful fences, impressive on how fast they did it around the rainy season, and the also had to navigate people trying to steal their tools because our business is downtown, and he did some extra bonus work aswell because his integrity was there. These guys are solid and so is their fence!

May of 2018 we had a flood due in our utility room due to a water heater leak. WVR came in and…read moreseemed to know exactly what they were doing. They had the room in plastic, dryers, and brought in the people to do the work to put the room back together which included replacing dry wall, flooring, cabinets, etc. For weeks the work did not begin and and repeated attempts to contact them resulted in, 'Mike's not in, he'll call you back'. Calls were consistently unreturned. In one successful contact with Mike, who was the project manager, he told us that the flooring had not come in and that's why they hadn't started the job. We called the flooring company and they said that he had not ordered it. From the time that work did begin, it was a nightmare.Mike provided no plans to us or his workers, he mismeasured so that the work they began was not possible to complete (this was caught by a worker who, within a day was let go for some reason- he was a skilled worker) He and another man had to come over and restructure the plan. The workers did good work at first, but Mike was never available and so the work would get held up. When they installed the water heater they did not fill the tank before starting it up so it burned out the element. The work was not completed until Nove 5th, no plans or itemized list was ever provided. We had to get the itemized list of work from the insurance adjustor. The bill was paid by insurance and extra work contracted for the job was paid by us in full. Just last month, we discovered a leak again. Our water heater closet was swollen shut and the replaced drywall work inside the house adjacent to the closet was cracked (18", 7" long, 1/4" wide), in the seams. WVR claimed that the cracks were the result of "the house settling" and they claimed no responsibility for their workers' installation of the water heater. When we contacted our insurance company as when we could expect the work to begin (WVR would not return our calls), our insurance adjuster reported that Mike had told him, "Why should I do the work when they still haven't paid me?" This, of course, was a shock, and threatened our reputation and credibility with our insurance company. Mike had claimed WVR they had widened our doors and completed other work for which they were not paid. This is patently false- no such work was ever done. WVR front office confirms that all bills to us have been paid in full. Mike slandered us to our insurance company. I do not know what struggles WVR are having as a company or if this is just their business model, but we still have black mold in our house and are trying to get a resolution for the condition Willamette Valley Restoration has left our home. We can't get back the time, stress and frustration of having dealt with such an unprofessional, shoddy company over the past 10 months.

I have used WVR two times for repairs and they have been amazing both times. The first was when my…read morebusiness flooded (a toilet ran for 2 weeks while we were out of the office, destroying all of the flooring and flooding the basement with all my important documents.) I called WVR immediately and they were able to send out someone right away. They coordinated with my insurance so I didn't have to think about any of it. They had great people who redid our original soft wood fir floors and restored them to like new. And, most importantly, they had the right equipment to dry out my documents so they were still usable. Out of 30 boxes worth of papers, only 1 and a half were not back to "usable" condition. The second time I used them, I had a leaky pipe around my shower that I didn't know was leaking inside the wall until I noticed a huge wet area on the ceiling in our dining room below. Again, they came over immediately and got started. With the sensors they had, they were able to tell where the water started and stopped in the ceiling and only cut out what they needed to. For about a week, it looked like the movie ET in our house with plastic wrap everywhere to cordon off the parts where they were working! We were still able to use all the other areas and they did not interfere with our daily lives. When they restored the ceiling, they matched our heavy plaster "design" in the ceiling to the point that you cannot tell what is old and what is new. I've been impressed both times we've used them. Easy to work with, fast and efficient, and all the special equipment to get the job done.

I don't normally send out reviews, but people need to know how terrible this company is! At first…read morewhen i called to get a quote, Mollie, not sure what her role is, but she is who i communicated with throughout this whole ordeal. First call, she was super helpful, got Josh out right away for a quote. He was a nice guy, and got us a quote right away. BTW, this house, was painted in numerous dark colors, had cedar shake shingles, and quite a few of them were the brand new that they sell now preprimed. We told him the colors we wanted , which were a lighter body color and darker gable ends. Anyway no mention was made that it would be hard to cover the dark trim around windows. He told us in the contract that weather permitting it would be done by first part of Oct, which was perfect for us, as we were putting house on the market mid Oct. Then we got hit with some major rain storms, and all their projects were put on hold. Once the rains cleared Mollie emailed and said Josh and the crew would be up the next day to get our house done. They somehow managed to prep, and paint all in one day, which is very unusual for that to happen, especially with 3 colors of paint. I went up when Mollie said house was done, and took a look, at first glance it was fine, until I noticed he had painted our downspouts grey along with the corners all around the house. The downspouts should have been removed, duh!!! And the corners were supposed to be the trim color which was white. So he had to do something to rectify the matter. Now at the time he looked at the house, there were no gutters or downspouts, but I did tell him that there was a good possibility that they would be on when he made it up to paint. I also noticed that where the new cedar shingles were put on ( alot of areas), including the entire front of the garage, were a totally different shade of grey. When I mentioned that to him, he said yes, the new shingles don't absorb paint the way the older shingles did, and made a joke that another one of his clients had the same problem, and she hated it so much she redid her whole house with the new shingles (after she'd already paid a painter). Never beforehand, when he bid the job, did he mention to me that the paint wouldn't match! It looks AWFUL!!!! He said there was nothing that could be done. The next day I got a scathing text message DEMANDING payment now, but there was still painting equipment and debris all over the place. I told him that my husband who was out of town would take care of it when he got back into town, after he looked at the house. When my husband came back into town, we went up, and he noticed the discolored shingles as well as so many other things that I missed! Bare wood trim boards that weren't primed first needed more coats (could see the wood through the paint), over spray on the eves, and other things. When he called Josh about this, all we got from him was another scathing email demanding payment and that there was nothing wrong with the paint job...needless to say, now we are selves have to try to fix this problem. I have never in my life been treated so badly by a company, and a company not standing by their work!! I would never recommend this company to anyone!! I guess the saying is right, you get what you pay for!!!

I am not one to leave reviews but felt compelled to in this case. There was a lot to this, over the…read morecourse of almost 3 months, so I'll try to summarize. Job was scheduled to start on July 23rd...they showed up the morning of the 22nd. The contract price was paid, which included a clear coat to be applied to the gables, all the doors painted and extra paint in all colors to be left with us for future touch up. Josh later spoke with someone who told him that clear coat would damage the gables, as they were not wood...so Josh told us Mollie had issued a refund to us on July 26th. There was a delay in painting the doors due to the installation of the special ordered entry doors. There were multiple texts trying to get Josh to come back (since Aug. 22nd) and finish painting the two doors, which were left with painting tape all over them, the weather strip removed and paint all over the trim that needed to be cleaned up. There was also trim paint all around the garage door that never got cleaned up, blue tape pieces all around the house for touch up and clean up areas that never got addressed. We also never received the refund they stated had already been issued. The story kept changing between a bank issue, a Square issue etc. and a couple promises to bring a check or the cash. There was a stack of materials left out in the rain, on the side of the house inside a gate that seldom gets used. When later discovered, the labels on the cans were all but gone, they were rusted and had water in them. All the other materials were rusted or were mildewing. Josh finally told us to call Molly and get on the schedule again instead of trying to fit it in to come over and finish. We were scheduled for Oct. 8th for Josh to come finish the doors, bring our paint and our refund. Mollie e-mailed the morning of the 8th questioning everything. By that afternoon, they had decided the job was complete, if we wanted anything else done to the doors, it would be an additional $100 per door, they were not going to bring any more materials and they were still checking on the refund. These are some of the most unprofessional people I have ever encountered. I will be posting this on every sight I can and I will be filing complaints.

Tim, Justin.Jason,Anthony and Scott restored our water damaged laundry room to perfection. It an…read moreinsurance claim and Jason worked his magic with State Farm and got us a fair settlement. Tim and Justin did the demo and dry out. Anthony and Scott did the reconstruction and finish work. All in all we got a better looking and functional laundry room in just two weeks. We highly recommend this company. Alan & Sherrie

McKenzie Taylor responds quickly and works hard to take care of your critical needs and restoration…read moreplanning.

I hired these guys to replace my corrugated patio roof and do some trim work in my kitchen. Austin…read morewas awesome - friendly, pragmatic and knowledgeable about home projects of all kinds. The quote they gave me was totally reasonable (almost 1/2 of what I was quoted elsewhere), and they understood that keeping costs down was a big priority for me. The guys were communicative and reliable, and also very respectful of my home, family, and my schedule. I will definitely be calling them for future projects!!!

I would highly recommend Balanced Home Improvement for any home repair or construction need you…read moremight have. Ed and Austin did an incredible job on siding replacement, decking replacement and a patio cover addition on our home. I would call them craftsmen as they pay attention to detail, do beautiful work, are reliable and care about the quality of their work. Could not be happier with the results. So glad we stumbled upon them and if we have any other future projects inside or out they will be who we will call.