I had a great cut by Sebastian yesterday, he fit me in last minute, great conversation. I am very pleased with my cut. Unbelievably clean washroom too. read more

My experience at Glassbox Barbershop was beyond all expectations. I went in to have my head shaved as I am facing cancer treatment. The service, compassion, kindness and attention to detail I received was unbelievable. The gentleman attending to me, Alex, just the sweetest soul, and so, so patient with lots of attention to detail. I did not know getting a good close shave could be so much work. Although this is a Barbershop, I will continue to go and have them help me shape my hair once it starts growing again. My husband was equally impressed, and even he might go there for a treat instead of his home grooming routine. Thank you Glassbox ... you are the BEST ! Susanne and Jude read more

Without exaggeration, best haircut I've ever had. If you have the opportunity, book an appointment with Hugh.

I went in to see Ethan yesterday for a low fade and some maintenance to my curls up top. Instead I got a high fade and all of my curls cut down. I was super specific in describing exactly what I wanted and even offered a demarcation point for the fade to end. I got the complete opposite of what I asked for. I'm not sure if post-pandemic the general quality of barbers in the city has gone down or if a lot of Toronto barbers just don't care about their craft/listening to their clients anymore but I'm noticing a trend. Either way, it's frustrating that I have to go into the holiday season looking a complete mess. Deeply regret getting this cut. Beautiful space, nice guys, but what's the point if I'm walking out with a trash cut? read more

Great service, I came here for the first time and became a regular here. Raeya provides good vibes and fresh cuts :)

I recently started going to the new Queen East location. My third and most recent visit will be my last. While Cris gave me the best fade I've ever had (exceptional), he needs to understand how to cut with scissors (i.e. the hair on the top of my head) other than to do the same thing repeatedly, regardless of what the hair cut/style requires. The last time I went, he started to move my part and cut off quite a bit of hair. He didn't ask or consult me. What was worse? When I asked him not to do this (2 times), he argued with me. And then, I swear, sulked for the rest of the appointment. I'm not paying $86 (hair cut, beard trim and tip) to have someone not honour my request. I asked him to give me what I had coming in, just shorter. There are so many other places to get my haircut and have my requests honoured. I'll be sure to tell anyone who asks my opinion of Glassbox. read more

After a first couple visits where I was decently satisfied with my haircut but where my barber was 20-30 minutes late each time, I'd been deeply frustrated with Glassbox. The owner gave me a call and asked me to come by again. He recommended a senior barber - Nicole - and promised it'd be worth it. I was apprehensive, but hey, I still hadn't found a spot I was super stoked on. She was amazing. I haven't been this stoked about my hair for ages. Their prices for senior stylists are really affordable, and I think I've found a spot and a barber I'll keep coming back to. Because it's a learning shop, if you go to a junior barber there seems to be a risk of some kinks like their promptness, but the quality's always been very high in my experience. read more

ay twin they done pushed my dawgz hairline back so far he got more room to think, the taper was tuff tho

the cut is nothing like what i asked for. i was specific and had multiple pictures of what i wanted, but it seems like he just did whatever he wanted to my hair read more

I really love this place! The customer service and treatment you get here is incomparible to any other so called "barbershop". The stylists are highly trained and integrity of the shop overall is very high. You get what you pay for and more. If quality is what you're looking for, this is the place. They have a stylist for any budget and any style. read more

I've been getting my haircut since Glassbox opened at the end of 2015. What a top notch group! For 2 years solid I was going to one of the founders (Peter) exclusively and when he cut back on his own cutting hours to focus on expanding the business, I saw a few other barbers (Nicole and Josh) who turned out to be fantastic barbers as well. Everyone at this shop cares about their craft, keeping on trend and learning more to be better and all are super welcoming. If you need a quality cut or beard trim, its worth the trip from anywhere in the city. read more

I've had to find a new barber and I'm glad I went to Glassbox! The interior is simple, modern, and perfectly laid out. I was immediately greeted with a friendly welcome and offered something to drink as I waited in this cool space admiring the art pieces and pool table that I was tempted to play. I was booked with Nicole, and I can't stress enough how great the experience was. She was friendly and gave her input and suggestions without all the hairdresser jargon. She made me feel comfortable right from the start. After a good wash, Nicole took her time, explaining things on the way. I admired her focus and outgoing personality. She gave the cut and style I have been looking for after having searched for a new barber. The fade she did was amazing and I got a lot of compliments on it. The cherry on the cake was the price and the comfort that I finally found a legit place and person I can trust my hair with read more

My new neighbourhood barbershop. This is a great space, incredibly well-lit from the large windows (hence the name, I guess!), and plenty to keep you occupied if you're just in for a drop-in appointment on a lazy day or whatever. Pool table, coffee, actually worthwhile magazines... I've been here three times since they opened - it's right in my hood, and they take online booking(!), the absence of which is a bit of a pain-point for me with other neighbourhood barber shops. I get out with a good cut every 6 weeks, and I pay less than I do at the more-downtown establishments. Dylan & Peter are good guys for chatting as well. I'm pretty content to have found a new regular spot to get my haircut, with a pretty chill vibe, and barbers who really care about what they're doing. And comforting reassurance that the little nick in my hairline isn't me going bald, the way I constantly fear it is. I just went to schedule when I'll need another appointment into my calendar, and I accidentally typed "Book hairbut". That's pretty funny, huh? Hair-but. read more

my partner and i dropped in to the queen st location to see if we can get a cut at the same time they wee able to accommodate us but one of the "barbers" was an apprentice. he said don't worry he is very good its just that he is slower. sat in the chair at 11;30 and finished an hour ten min later. the apprentice was a nice kid but he had no idea how to cut hair and was not supervised. my partner finished 40 min before me and told a barber that it may be a good idea to supervise the apprentice. the upshot of this experience is this. i have been going to glass box for awhile. always a great experience until today. the issue could have been so much better if the kid was supervised and the "manager' knew how to manage. he was as brutal as the haircut. by the way to the manager an apology would have been appropriate. the the barber that tried to fix my hair. find another place to work your too good for glassbox read more

Update: didn't have a great experience first time around but my review went up from 2 to 3 stars because I appreciated being contacted to resolve any issues I have with my original cut and experience. Peter's concern was evident and for that I will give Glassbox a second try. Original Review: Yorkville prices for mediocre service. Was passing by and decided to get a much needed cut at this new spot. OK service: Stylist was rushed although the place was empty and didn't listen to my mortal human english: I'm sorry I don't speak Barber. He was visibly frustrated when I asked for it to be shorter on the sides, majorly shorter. A miscommunication that wouldn't have happened had he taken the time to chat with a first time customer, ask the right questions and listen to the client. Average/mediocre cut: certainly not a $35 cut, the fade was uneven and the lines very visible. (it's called a fade for a reason). Expensive price: When you pay $35 (before tax and tip) for a haircut you would expect at least a hair wash before or after. Not asking for a lot here, but I'd like to not leave the establishment drenched in hair. I thought it was standard to have your hair washed or rinsed before or after a cut. Again, not the case here. I've had my hair cut at "pampering" hair salons and barbers in Yorkville and the Financial District for the same price and walked out with a perfect cut each time. Needless to say although everyone was very courteous, the place is clean and vibe is friendly, I will not be returning there. read more

I went by this barbershop quite often and it looks gorgeous from the outside. So I decided to get a trim there. Once I sat down to wait for my barber Dominic, I couldn't help but look around the shop. They have some beautiful art work, a swanky looking pool table, clean decor and very comfortable benches. Dominic was VERY attentive, focused, offered advice and even a sparling water beverage! (They also have other offerings while you wait) He is in training, so a haircut by him cost $5 but the service he gave is definitely worth a large tip. Expect to spend a bit of time here as he does take his time to fit the client's needs. Also, appointments are recommended. 10/10. I think I found my new go-to barbershop read more

If you want to be switched from barber to barber (of different skill levels and who never cut your hair before) without being asked for your permission or even having a dialogue about it then this is the place! After my good barber from Glassbox (only made a mistake once but saved it over two sessions) was given a two months vacation (happy for him but a horrible idea for his customers as anyone in the business or truly anyone with hair would know) I then booked their best man (the owner) as a replacement until my barber came back (just two sessions over two months as he is very busy and I was willing to wait a little bit of extra time for a proper haircut - I usually only wait 3 weeks but to me, quality is worth the extra time). Little did I know the front desk decided without telling me that my next cut would be from a complete newbie (guy looked like he was fresh out of a spot where he cuts students hair for free...) even though I had booked and confirmed the owner. My look and therefore my hair is part of my business attire and I am very careful and usually avoid service providers that don't appreciate what they're entrusted with. I will not be returning and risking my hair there again. A bit of advice: bring your own hair product - the only product they use is the one made by the owner and it doesn't hold - your hair gets messed up within the first half hour of leaving the shop. read more

I've had my hair cut 3 time here. Great cuts. But post Covid i found it a little bit sketchy. Dude cut my hair with his nose uncovered. Very uncool considering how close a barber is to you in proximity. Finally i couldn't take it anymore and i told him to cover his nose. I got no apology and he finished the cut in uncomfortable silence. I wont be going back. read more

This place used to be 4 stars but over the last few months, I've noticed a steady decrease in quality. There are a few great barbers there who give you a full haircut, but many times I've been left with a half baked cut or barbers who don't bother showing a mirror so I can see the back. One haircut was less than 30 min, he finished so quickly and normally I need over 45 mins. If you say anything they always have a snarky answer back. Bad attitude and laziness, even though I always tip 25%? I think when a place gets popular it's like a conveyor belt of customers, I recommend they lessen their appointments to avoid this and also the extra 15 mins you *always* have to wait even when you show up on time. Also I get it's a barber shop but skip the street talk and "bro" talk, it's still a place of business if they want to attract clientele - unprofessional. read more

Our new go-to barber when the kid and I need a cut. I've been 5 or 6 times now, the kid 3 or 4. Neither of us is particularly helpful to the barber as we're just after a cut, so we leave it mostly them them and it all turns out looking good. Really friendly and there's always a conversation going, great cut, fair price and if you have to drive way easier to find a spot to park than places on Queen, Dundas, College or Bloor. The pool table makes it an outing for the kid. Best to make an appointment through their website especially late in the day or on the weekend. Cost about the same if maybe a bit less than most shops like this in the area. read more

Best place in the city for a haircut. It's a really cool relaxed environment with a pool table, selection of drinks and just a generally good vibe. Most of the trendier barbershops in the city can feel a little cold especially for a first timer. Not the case at Glassbox. Make you feel welcome immediately. Reasonable prices and excellent quality. The only downside is that now that it's become more popular in the last couple months so I need to book farther in advance! read more

First time here and I had a really good experience. Gerrard gave me a great haircut and input as well. His attention to detail was really appreciated. Looking forward to coming back. read more

I went with high expectations based on the great reviews. My barber was Nicole. She's very friendly, and not intimidating like some barbers. I showed her photos of what I wanted, explained why I wanted it, told her I want to keep the front long, and was very specific about the part I wanted to keep long, and go shorter in the back on top. I had been growing it for a long time as my hair doesn't grow that quickly. She seemed to know exactly what I wanted. She then proceeded to cut off the long hair I wanted kept short. She cut the hair on top, wetting as needed and then put product in it without fully drying it and without having touched the back and sides yet. She then cut the back and sides and did a fine job with that. In my experience you do the haircut and then you style it. You don't do one bit and then the rest. In the end it's not a "bad" haircut, but it's definitely not the cut I wanted, and with all the product and damp hair, I felt I had to go home and shower, which I did. I definitely didn't feel like I could go out right away, and now have to grow my hair back in for a few months to get the look I want with someone else. It's not a haircut I can style or do anything with. Also, at the end, her solution to fix an issue I have with the way I like to style my hair, was to "not style it like that." An issue other barbers take scissors too quickly and it's gone. It's not the end of the world, my hair will grow back, but I will not be going back. read more

Booked online for my man, same day, no wait. This is a beautiful, modern space with hanging plants and Scandinavian decor, my fave. Nicole is excellent and apparently does wonders with a straight razor. He's never looked this good. read more

Really nice guys and Filipe did an amazing job! For the man who isn't quite sure of what he wants when it comes to hair and gave a vague idea of what he likes he took control and did a really awesome cut that will grow out nicely for upcoming events. Highly recommend the place! read more

I found my new favorite place. Been here 3 times so far with 2 cuts by Dylan and the last one by their new (seasoned) stylist Nicole. Never one to be particularly picky with a haircut, I nevertheless scrutinize the end result and walk away more than happy every time... confident I can leave it to them time and again. And the list of small things they do during a normal haircut (ex. Straight razor neck finishing) all add up to a great experience. Well done folks. Other takeaways: - Great, open, clean rustic/modern vibe here. Love it. - Passionate and accommodating barbers who really do know their shi*t - Humorous conversation happening all around - Welcoming atmosphere; I forget the guy's name (the one who needs a tan... Although I suspect the sun might kill him) has always been accommodating and super friendly on entrance. Props. - Well priced (particularly in comparison to downtown T.O prices) - Online reservations are a big plus - Simply an outstanding experience read more

They opened a shop at the Royal Bank Centre and I've been twice. The first time to get my hair cut naturally, however the second booking was to fix the not so clean job from the first cut, with the expectation to even pay again. However, when I explained what I would like to have fixed the barber was rude, indifferent and actually dismissive. It was appalling and un-professional and it left me with such an awkward feeling because I just couldn't comprehend the reaction. To top it off, the rather arrogant barber left me with the WORST haircut I have had in about a decade. The haircut itself wasn't bad as it was explained to me in Amsterdam where I had to fly the next day and I know a top stylist, however it was clear the barber didn't tune in and discover the essence of the client (me!). Thankfully I have had the haircut fixed and finally start to have compliments on my hair, but here's the thing; at 40-something dollars, plus tip, two times for two very shitty haircuts I expect to be heard as a customer, and not to be treated poorly for politely asking for a clean up. I'm disappointed by this place as they keep losing good barbers, and the last two experiences have left me with a really poor taste in my mouth. It's a customer service profession. Customer. Service. Not impressed. read more