The best customer service. They are full of all kinds of ideas and solutions to your problems. Came…read morehere a lot and found them very helpful. Great selection and what they don't have they'll order for you.

After searching on Yelp, I decided to order from this florist. I got the large Tangerine Dreamin…read more(20) bouquet for one of my friends via their website. So basically what I saw on the website, plus additional so it will be a bigger and better bouquet. The bouquet was to be delivered the next day. I put a note in the order asking for the florist (or the delivery person) to send me a photo of the actual bouquet and yay, they sent me a few before delivery. To say I'm so happy with the beautiful bouquet and their service is an understatement. I'm thrilled with how beautiful the bouquet turned out. Better than expected as most of us had an experience where what you ordered online isn't what will be delivered. My friend also loved her flowers and gushed about it to me via text and photos. I will definitely use this florist again the next time I'm sending flowers in this area. Thank you.

Florist allowed me to have last 4 tulips for Dutch family who lost a family member. Same day…read moredelivery. $85 for this lovely custom arrangement.

Awesome products, good prices, and the best customer service! I love these guys!! And I LOVE my hot…read moretub!

We bought a Nordic Spa two-seater from Balanced Spas this summer and the entire experience was…read moreextremely stress-free and actually pleasant - all because of Matt's wonderful customer service. I've called and stopped by a few times since then with questions and he is always so helpful. In shopping around to get the best deal for us I also learned that several of his policies are more to the customer's advantage than Pure Spa's are (such as not charging to remove your old spa). If they have the size and style spa that you like, you can't go wrong buying here.

Purchased a "small size" Giant Sequoia tree from Jonsteen Company and couldn't be happier. After a…read moreweek off for vacation and a visit to Muir Woods in SF, I came back wanting to plant a small tree of my own. I understand, the Giant Sequoia, if taken care of will outlast my family and I (lifespan 3,000 years). It was cool to see the ageless wonders of the California Redwoods and Giant Sequoias up to Muir Woods, I had to get one of my own to plant. I received my small size tree in the mail via USPS in a small tube. Since I worked all day, I came home and was excited to plant the tree in the evening before bed since I did not want the plant to sit too long in the plastic wrapper. Took me a few minutes and everything was set. Along with the small tree came a receipt, some instructions, some history sheet and a sticker. All in all a satisfied online order customer. Check out their website for cool trees and seedlings to plant: https://sequoiatrees.com/

Complete hacks... ordered 3 "medium" saplings with significant leaves and root system represented…read morein the go by image and they sent 4-6" tall with less than a goofball of roots. When brought to the attention of the customer service people I was told that I received what I had ordered, which is absolutely incorrect. I then sent pictures illustrating the massive discrepancy and contact was cut off. Bait and switch with no recourse

Pierson's Garden Shop & Nursey offers a stunning display of garden art and a beautifully curated…read morepond area, making it a must-visit for garden enthusiasts. The lush, vibrant garden displays creates an inviting atmosphere and showcase a wide variety of plants and decorative elements that truly inspire. If I lived in Eureka -this would be my go to. Such pretty displays. Service Note: While the outdoor garden staff was friendly and extremely helpful, the service at the counter felt somewhat dismissive, which was a minor disappointment. Aside from that--the shop's impressive garden displays and diverse selection make it a delightful destination for anyone looking to enhance their outdoor space and or find a gift.

More Than a Nursery - It's an Experience…read more Pierson's Garden Shop & Nursery is not just a place to buy plants--it's an experience. From the moment you walk in, you're surrounded by vibrant colors, lush greenery, and creative displays that spark ideas for your home and garden. The plants are healthy and well cared for, and the selection ranges from everyday favorites to unique finds you won't see at chain stores. The staff is friendly, knowledgeable, and always happy to share tips. This time of year, they also have some really great markdowns, making it the perfect time to visit and stock up. Every trip feels like a little escape right in the heart of Eureka.

Go elsewhere. Since the first day I stepped into this business I was treated as more of a burden…read morethan a paying customer. I should've exited the building after the first red flag, but we needed flooring installed in our rental unit and I didn't have time to shop around at other businesses (this one is very close to my home). I made a terrible decision. When it was clear that I was in need of fairly cheap flooring for a rental, I was immediately rushed through to select my flooring choice and was even left (by the woman that appears to run the place)mid sentence for a customer that had just walked in and likely wanted more expensive flooring than myself. My husband and I were talked to condescendingly, interrupted and argued with during almost the entire experience with the woman that appears to run this business. There was absolute terrible communication and scheduling. They even subcontracted the carpet installation! They left holes in the linoleum they installed and then blamed us for them...and each time I called to communicate, to ask when they're coming, why are there holes, etc...a finger was redirected at me...the paying customer. The holes still remain in my linoleum...that is BRAND NEW. I suggest you don't even enter this business's doors.

I needed several rooms re-floored last month. Someone recommended Carpet Depot, but after a very…read moreunpleasant experience with them I reached out to Eureka Floor. Great decision. I worked with the owner. He was very knowledgeable and bent over backwards to help me. Also super easy-going. I was on a tight deadline and pretty worried about the cost, too. I wound up with beautiful floors at a very good price, within the time I had hoped it would be done. I appreciated how easy Eureka Floor made this for me. It was such a smooth transaction from start to finish. That is priceless to me.

The selection of seasonal flowering plants is great. From the size of the stocks, to the little…read morelady bugs they use for pest management, I love the joy they put into their plants! Their Poinsettias have so much color and variety to choose from. Plants not grown with a bunch of chemicals and great people!

I went to the Arcata Farmers Market last year as someone who had never gardened before and honestly…read morefelt a little intimidated about growing my own food. Sam and his husband Ricky were incredibly helpful in guiding me through the process. They took the time to understand my space and helped me choose plants that would actually thrive in my garden. They even introduced me to companion planting which ended up making a huge difference in both the health and beauty of my garden. I learned so much from them, from soil basics to which plants grow well together. What really stood out was how thoughtful they were and how genuinely invested they seemed in helping me succeed, not just making a sale. I'm really looking forward to getting my starts from them again at the Arcata Farmers Market this year!!!

Beautiful gardens, reasonable prices, hard to find shade plants, incredible selection!read more

I ordered a lot of plants when we moved into our new house about one year ago from Singing Tree…read more(and a few other places). As of today, 90% of the Singing Tree plants are dead. I did not order delicate, wilting flowers - I stuck with hardy rhodies and azaleas. I chose Singing Tree because they appeared to have interesting varietals. They (meaning all) arrived tiny and sickly looking, but I thought I could rehab them. I am a plant person. And even I could not save these sad little plants from their unfortunate upbringing. All of their disclaimers about "if your plants die, it's not our fault" should have keyed me in. ETA: clearly, this and the other less than positive reviews have struck a chord based on the owner's defensive response below. Reputable growers guarantee their plants -- see, e.g., David Austin roses. 90% of a $200 plant order should not be dead. Period. The reviews are telling, as is the owner's response.