Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

Don't look elsewhere. They are brand neutral, knowledgeable, skilled and experienced. No mess,…read morequick and courteous, honest and fair.

By the grace of God, I found Cambridge Windows and Doors, a locally owned company in Stafford,…read moreTexas. I decided to check them out to replace my front entry door. I had been looking for a beautiful new entry door for some time and finally found it at Cambridge, "The Best Little Door House in Texas". From the first time I sat down with the owner, Michael Stinson, to discuss the door, I knew this was the company I wanted to work with to build and install my new door. This is an owner and a company of integrity, expertise, and over 30 years of experience in building doors and windows. Michael is a perfectionist and expects nothing less of his people who build and do the installations. I was given a tour of the work rooms where they do their "magic" to assemble these beautiful doors, all the way from the planks of wood with the bark still intact to the gorgeous finished product. It was amazing. The gentleman who builds, sands and finishes the doors, Adolfo, is an unbelievable woodworking artist . Mario and Mario II were experts installing the door, which requires a lot of skill and is a messy job, but my foyer was as clean when they left as when they came, maybe cleaner. They cleaned up every speck, super nice men. There are so many beautiful doors to choose from, it's difficult to choose, not only the door, but the hardware as well; however, Michael is an expert in helping you choose the perfect door and hardware to match the style and exterior of your home. I rarely review companies, but this company is too amazing not to. After all, your front door is like the elegant jewelry of your home. I looked at a lot of door companies in Houston; Cambridge Doors and Windows far surpassed all of them in quality, expertise, and customer service from start to the finished install. I will not hesitate to have them replace my windows when the time comes.

Update: June 2024- we just had 3 new interior doors installed plus 7 windows. All are beautiful &…read morewe are 100% satisfied. The Cambridge team never ceases to impress. We will def use them again for the rest of our windows! We replaced an old builder grade front door and put storm doors on all exterior doors. The front door is composite but it looks like real wood. It is really beautiful. The installations were all perfect and comprehensive. The Cambridge crew did a great job on everything: professional, great work, on time, and neat. Diana coordinated the installations and kept us well informed at all stages. One small hiccup is being resolved as I write this. They don't have a big crew so we had to be a bit flexible on scheduling, but they show up when they say they will and work hard the whole time. We will definitely use them again when we replace French doors on patio. Highly recommend this company, we are happy with everything!

I love my new windows! They are so beautiful and it is so quiet now. We had a thunderstorm right…read moreafter they were installed and we barely heard anything. My dogs usually freak out but they were fine. I also already notice an improvement in the air conditioner. I actually had to turn it down because it was too cold. The guys that did the installation were professional and efficient. They were friendly and knowledgeable. They cleaned everything up and were gone in 2.5 days. This was a big job. I would definitely recommend these windows.

Casey Stout was the salesperson and Angel ? did the inspection afterward. I paid 37,000 for windows…read morein April. After paying, they realized one of the windows was the wrong size. It is August, and I keep getting the runaround. The installers were not good and I hear are no longer with the company, yet my unsealed sliding glass doors are still unsealed in the heat of August. I have called and called and am still getting the run around. My next step is to file a complaint with the BBB and take to small claims court. This is regarding the Performance windows in San Antonio. I like the windows, but it is luck of the draw who they have install them. My experience was not good.

I had a really great experience working with this Artem. I originally called him out to look at my…read moreshower door because I thought I might need to replace it. Instead of pushing for a replacement, he was able to fix the issue and save me money, which I really appreciated. I had him come back to redo the caulking in my shower, and he did an excellent job with that too. Everything looks clean and professionally done. He was easy to communicate with, showed up when he said he would, and the quality of work was solid. Definitely someone I would call again for future projects. Highly recommend.

Made appointment for estimate. Ghosted me. No message until after I rush home for the meet, and…read morereach out to see if he was still coming. He's not. He's too busy to honor an appointment time he set. Will definitely not consider for hire. Unreliable.

Previously wrote about our initial meeting with Mr. Litsey and ordering the windows. The windows…read morecame within the time frame given. Jose and his crew were here promptly to install 20 windows, one of which was a custom picture window. The windows were installed in 1 day. The crew were very respectful to us and the property. Clean up was excellent. I can't say enough positive things about them. You can not go wrong hiring this company for your replacement windows. You will save a lot of money and will have quality windows and installation.

I had all the windows for my home replaced in January 2019. John, the owner is very knowledgeable…read moreand honest when discussing your job. He discussed the window options and installation procedures. His crew was very professional and completed the job in a timely manner ensuring a good aesthetic upon completion. They cleaned up and made sure I was satisfied before departing. Fast forward to May 2025. One side of one of my sliding windows seal has failed. I called and spoke to John about the failure. He ensured me that my warrenty will cover the replacement and even informed me of two different options. He's very informative and is willing to go above and beyond to satisfy his customers!! I'm so impressed with "Window City" and their business model!! It's rare to get this type of service and customer service these days!!! Thanks Window City!!!

I'm so impressed. I reached out Serene Glass to repair a…read morefull door glass that broke. They came over Saturday and measure and inspected to ensure he could replace it. I had 2 half door size windows replaced and the full size window on my door. The entire experience was amazing. Great price, great value and excellent craftsmanship. I know have a "Window Guy". Thanks again Mansoor.

We recently worked with Serene Glass to fix a unique defect in our frameless glass showers that…read moreothers were unable to resolve. Mansoor and his team were wonderful to work with. From the start, Mansoor was able to identify the issue just through pictures and conversations, and then promptly scheduled a visit to fix the problem. They were extremely accommodating with both pricing and scheduling - we would highly recommend Serene Glass and will use them again in the future.

Had to cancel them coming out to give a quote. gave them several days advance warning. I explained…read morewe had a family situation and would be putting off getting new windows for the foreseeable future, maybe a year or more. so, we have received 14 phone calls from them since February 1 asking when we want to reschedule. Sometimes more than once a day. when I talked to them, I told them we weren't going to reschedule as we were not going to move forward with new windows in the next 12 months. and still they call us, over and over and over. I usually ignore the calls, but I do answer occasionally and tell them again, we are not interested, and they say they will take us off their list. and then I get a call the next day. tried blocking the number but they always find a different number to call me from. I am so sorry I ever called them.

The Window World associate (Mariq?) that helped me this afternoon regarding my Texas City home was…read moreexceptional. Thank You for your Great service.