OMG! This owner is hungry money, Elizabeth like to demands clients, unprofessional, rude, temper…read moretantrum, harassing me by texts for tips before and after the party to all her people, which so unprofessional, I have to finished the payments before the party started Zelle only no Credit Card now I know why, because you will never get what you paid for like she promised you from beginning she over delivered, talk a lot, run away from problems let her husband deal with all the problems that she created disrespectful to the all her clients, not keep her promises and claiming on employees no take responsibility at all. I wish I would read all the reviews before I hired her! And She repeated herself she is in the business for 25 years. So in 25 years how many people got fault from this woman?? This is a fault company Please get away from this company! Elizabeth did not have her own team! Whenever she has people looking for their magic party like the title of her company name, she will help you hire people randoms from everywhere, which you can do that on ChatGPT, Google, many website pull up direct contact you can call them and Book your what your needs without go through her company and you don't have to pay double the prices with her. And they are more professional. I found out few of her people worked at my party their first time work with her, she hired them on yelp. And we can do that too without paying extra or over prices which we don't need, we can save way more money for our party for another expenses. She wanted to charge me for $950 of the balloons Arch OMG so lucky I didn't go for it! I go to Instagram I found one for $375. She is the best! Super professional and sweet, great customer service! Set up the morning of my party day, pick up and clean up the day after. I saved $600 I rarely leave negative reviews, but after spending nearly $2,000 on services for my daughter's birthday party, I feel it's important to share my experience. I specifically hired Elizabeth's shaved ice cart because she told me it would be different from a typical shaved ice vendor. She explained that, for $550 for two hours, the cart would include fresh fruit and vanilla ice cream, which justified the higher price. Based on those promises, I had high expectations and confidently recommended the vendor to my guests. Unfortunately, that is not what was provided. The cart arrived late, and instead of fresh fruit and vanilla ice cream, there were only: * Flavored syrups * Ice * One small bag of frozen mango * One bag of frozen blueberries There was no fresh fruit, no vanilla ice cream, no attractive presentation, and no signage. The employee also did not actively engage with guests or provide the level of service I expected for a premium-priced dessert station. I didn't have a chance to personally try the shaved ice until about 30 minutes before the service ended, and that is when I realized the promised items were missing. Another concern was the payment process. I had already paid over $700 as a deposit. I planned to pay the remaining balance by credit card after the party, but Elizabeth told me her credit card machine was "down" and required me to pay before the event started. Since her company normally accepts credit cards, I didn't think much of it at the time. Looking back, I wish I had recognized this as a warning sign. If I had been able to wait until after the event to make the final payment, I would have had the opportunity to address the missing items before paying in full. What disappointed me even more was how my concerns were handled afterward. When I contacted Elizabeth, rather than taking responsibility and trying to make things right, she repeatedly blamed her employee. As a business owner myself, I understand that employees can make mistakes, but customers hire the company--not an individual employee. It is the business owner's responsibility to ensure customers receive the service that was promised. Instead, the conversation became unprofessional. Elizabeth raised her voice, continued blaming her employee, and eventually handed the phone to her husband. Her husband was polite and respectful, but despite our conversation, there was no meaningful resolution, apology, refund, or effort to make things right. I paid $550 expecting a premium shaved ice experience with fresh fruit and vanilla ice cream, but what was delivered was essentially shaved ice, flavored syrups, and two bags of frozen fruit. That is not what I agreed to purchase. I hope this company improves its communication, honors what is promised to customers, and learns that excellent customer service means taking responsibility when something goes wrong instead of placing blame on employees.

The owner of this company, Elizabeth Martin, texted me - which is how she communicates - confirming…read moreshe had booked me as a face-painter for Oct. 31 event on Sept. 23. She usually texts the location address with other relevant info a few days prior event. I needed to check the distance between that event and other potential events I might be hired for on Oct.31, so I asked her yesterday, Oct.15, for said address. She replied that "there must have been a mix up" as she had booked another artist. She didn't even inform me she had replaced me! Nor why. I texted her own confirmation that she has me booked. Zero explanation. Fyi, she promised with text (as usual) to pay me $30 for travel to another event a few months ago. She didn't. I had to remind her twice with own own text messages within a several weeks until she finally sent me that money. Lastly, at one point in our relationship she bragged proudly how she is a Christian. In the context of being honest. I wish she hadn't. Hence, beware of this unprofessional, virtue signaling hypocrite.

Okay but seriously... they were SO good We hired them for Anna and Elsa and they were perfect!…read moreFrom their response time to the services they offered, everything was so easy. The kids were loving it the whole time, I've never seen them that engaged before. Nothing felt rushed at all, everything just flowed so naturally, and you can tell they really know what they're doing. And their voices?? So pretty!! Such a magical experience, I'd 100% book them again!

We are so happy we decided to go with Audrey !she did such an amazing job for our one year old…read moredaughters birthday party ! The kids were engaged the whole time and many of them said that it was the highlight of their day ! She sang, danced, and did a magic trick! Our favorite part was the coronation crowning portion She made it feel so special and everyone was happy to see our baby get crowned as an honorary princess !! If you are considering her definitely recommend the experience was wonderful !

The Bubble Show party was absolutely incredible! The entertainer was amazing with the kids, and the…read moreentire show was fun, interactive, and so magical to watch. The bubbles were huge, beautiful, and kept everyone entertained from beginning to end. Both kids and adults were impressed! Such a unique and memorable experience -- highly recommend Kids Party World's Bubble Show for any party or event!

Wow, best idea for my 5 year old granddaughter's birthday party. All the children enjoyed his…read moreenergy and participated. I believe his name is Jacob. Highly recommend him.

Elsa was abso the best!! Looked real and she was amazing at captivating the 4 yr olds attention…read morespan the face painting was superb!! Def book this company

Anna came to do a bubble performance for my son's third birthday and she was awesome. We had very…read morefew kids, some were very shy and some very outgoing but she did an amazing job of engaging all them. I'm not the best at party planning so she was really helpful at suggesting when would be best to do face painting, the bubble performance and when to play games. She knew how to make balloon animals and swords for the kids, which they loved. She had great music for the party, which really helped it feel like a party. The booking process with Marina was great, very clear. I would totally book her again and will be recommending this company to my friends.

Wishing Well is simply the best! The care, love and respect for storytelling and character is…read moreunmatched by any entertainment company I have experienced in the SoCal area. From the very first inquiry to the follow-up message when your event is done, Kalinda and team will meet your every question attentively and promptly, and create a magical experience for all involved. Every character is a real-life princess and is so deeply caring with the lore and background and behavior of the world(s) they inhabit. I have been to and hosted many a Wishing Well party and I am always blown away - it truly feels like you have these characters come to life straight out of the stories and movies. Oh! And the insanely beautiful voices and dancing?? It's unreal. We most recently hosted a birthday party with Moana and when she started singing to the children the entire party went silent...the adults thought at first that she was lip-syncing to a recording and then quickly became convinced that we had worked some magic to have Moana pop right out of DIsney+ and into our lives. It was amazing. Wishing Well is amazing. On top of the mind-blowing, crowd-pleasing characters come to life, Kalinda also is sure to make sure that every possible detail is communicated and taken care (since we all know that things can fall through the cracks with the million things going on in life and party planning...)! I have always felt so taken care of and know that when Wishing Well is involved, it's going to be a magical day for everyone.

We hired a Snow Queen performer for our daughter's birthday and it was magical - the performer…read more(Stephanie) was funny, kind, charming and the girls can't stop talking about meeting a "real-life princess". There were plenty of fun activities to fill the hour - story time, magic, stickers, dancing - and Kalinda and her team were great about working with us when we had to reschedule the party due to rain. I would highly recommend Wishing Well if you want a high-quality, authentic princess experience!

we have now hired Crystal Castle for two birthday parties and a celebration of life for our son…read more The team has been amazing at each event. Communication in the buildup, prompt on event day, and making sure the kids go home happy. They check every box, with quality consumes and very talented performers (characters, face painters, etc.). You will not be disappointed!

What a magical afternoon celebrating our daughter. All thanks to the actresses playing Elsa (Katy…read moreJane) and Anna (Savannah)! Just WOW, I was sooo impressed! They are truly incredible and made it so much more special. From the very beginning, by being punctual, to staying in character the whole time and literally commending the entire party with so much grace and fun! Incredible and talented actresses in everything they did: singing, make up, speaking, storytelling and PATIENCE. All the kids participated and felt seen by the princesses, and we had a lot of kids. We'll definitely keep them in mind for future parties and recommend to our friends. Not to mention that they were available last minute 3 days before our party, on a holiday, which was on Mother's Day. Memories our daughter is going to remember forever. Thank you Katy, Savannah and the Crystal Castle Entertainment team.

We hired a dinosaur character with activities for our daughter's Jurassic Park-themed 5th birthday…read moreparty, and it was such a fun addition! The dino character and their assistant were adorable and clearly great with kids -- everyone had a blast, and it added a special touch that made the theme come alive. Would book again!

Tony was nice and on time. However, the 'basic face painting" is too basic. No offense, but he is…read moredefinitely not trained for face painting. I can do better work than this

Hiring Amanda was the best decision I made. She is extremely professional, polite, and goes above…read moreand beyond with what she brings to her parties. Her costumes are professional and feel quite real, as if you were at disneyland. She brings quality and charm to her characters, and I can't believe the kids are still talking about her! If you want professionalism, go through Amanda's Fairytale!

Amanda was amazing! Very profesional and sweet with the children. I am so happy I found her, would…read moredefinitely book this experience again! Thank you Amanda!

Some of the guests were uncomfortable by the MC that accompanied the princess. The games were also…read moreone round of musical chairs and then three dancing competitions. The kids really enjoyed the entertainment but the adults complained to me afterwards.

I have had one good experience and one not as good. One experience was two years ago and I was able…read moreto setup for Minnie Mouse to come to my daughters birthday. Setup was as easy and a text and boom, booked. This year I tried to set up a princess and I tried multiple methods to get in contact. I tried on Facebook, calling, and even text. I'm not sure if the person was just overwhelmed but it left me feeling ignored with no response. I did get answered twice and they kept saying they would let me know but did not. I decided to go with another company called Your Magical Party who travels and I'm so glad I found them! I wish Bubbles company nothing but success as being a small business owner is tough but this time the ball was dropped.