Do not expect to check in to a room you have reserved at this hotel, even if you arrive after the…read more3pm check in time. You will find the front desk staff to be not only full of excuses for this property team's total incompetence (did Liberty's graduation catch them by surprise?), but also brimming with completely useless suggestions (do you have somewhere you can go?). If you would like to stay at a well run hotel worthy of the Marriott brand, this is not the hotel for you.

Fairfield Inn & Suites - Lynchburg, VA Stayed: August…read more13-15, 2025 (3 out of 5) My husband and I stayed at Fairfield Inn during move-in week for Liberty University, and we were really excited for this trip. I specifically chose this hotel because it's right on campus--and our room actually overlooked LU! It was such a special touch. Waking up to that view made our stay feel extra meaningful. I'm seriously hoping when we return in October, we can get a top-floor room so we can soak in even more of that incredible campus. I have to give a huge thank you to the evening staff--especially the young woman working while we were there. I didn't catch her name, but she was so kind, helpful, and truly went above and beyond. Sadly, she got a cut on her forehead that night, and we've been praying she's okay. Her kindness stood out, especially compared to the daytime staff, who were polite, but not nearly as warm or helpful. She made a real difference in our experience. Also, the indoor pool? AMAZING. It's large, super clean, and has plenty of seating--perfect for families or anyone wanting to relax. The fact that it's indoors makes it a great year-round option. Loved it! ‍ One suggestion: it would be awesome if they added a hot tub to the pool area! That would really take the relaxation to the next level. I will say--the room was very clean and nicely put together when we arrived the first night, which we appreciated. It felt fresh, tidy, and welcoming, and really set a great tone for the start of our stay. Now, here's why I'm only giving 3 stars: there was ZERO housekeeping during our entire stay. No fresh towels, no made bed, and not even a refill on the in-room coffee. When we asked, we were told it's because the hotel is still under COVID-19 restrictions... FIVE YEARS later. I'm sorry, but that's not health safety anymore--that's just laziness and outdated policy. Guests deserve better. Either resume normal housekeeping or offer a discount to those of us who still expect basic services when paying full price. It's beyond frustrating. Also--small thing, but it made a difference--the laundry room really needs a change dispenser and some soap available for purchase. It would have made washing clothes so much easier and less of a hassle. Definitely something they should consider adding for guest convenience. This hotel has so much potential--perfect location, great amenities, and one amazing staff member who made us feel truly welcome. But until they fix the service side of things, it's hard to fully recommend. We'll likely stay again for the view and the campus access, but I truly hope they step it up by October.

Can't say enough about this hotel. Usually I could find something that could have been better …read more... This place was great. Great staff, super comfortable and well sized rooms. Beds were great, actually didn't miss mine. Great lobby and breakfast. Great location close to food, treats, shopping, etc. Right down the street from Liberty University. Nice pool. Will not stay anywhere else in Lynchburg area from here on out!

I LOVE the location! It's great and very accessible to get to. Check in was a breeze; despite…read morethe digital key not working. I really liked this feature which is an option through the Hilton app. I was also able to select my room. The hotel lobby is beautifully decorated. Really bright and lively. The king room suite was very spacious and extremely comfy. We really enjoyed the room. Really nice room. We noticed a stain on one of the coffee tables. Housekeeping obviously missed this. There were also rust stains on the stainless steel refrigerator. Just not a good look. Those were my only two complaints. I loved the huge mounted tv. It was great for watching some Bama basketball during our visit. ROLL TIDE! Of all the hotels I've stayed at in the Lynchburg area, this one is definitely one of my favorites.

Pros: the lobby area is gorgeous. The staff are the nicest folks that you will ever encounter. The…read moreprice was good. The breakfast was amazing with a large variety of hot food, yogurt, pastries, fresh fruit and beverages. Cons: We could not check in until 4:30 because football team checked out late. Our room's windows are trimmed with packaging tape that has been there long enough to yellow. There was mold on top of our shower.

Stayed here because a friend recommended it and it was close to family home... I don't see us…read morestaying here ever again. Pros: Checkin was easy Small gym Indoor pool Bag of breakfast items Location was convenient Cons: Leaky roof.... there were at least 8 trash bins or buckets collecting dripping water in the lobby Bed too soft Didn't have enough TP in the room (less than half a roll and we were staying for 3 nights) Coffee was only available until 9:30 am on Saturday (but was left out almost all day Friday so I thought they had coffee available all day) Covid housekeeping guidelines were provided on a sheet since we stayed more than one night- we set the trash bin out for trash pickup after our second night but didn't receive a new bin liner. Not the end of the world, just annoying to have to go to the desk again for something else housekeeping neglected. Didn't have correct toiletries (2 bath gel, no shampoo which I realized when in the shower so that was great)

So I'm here visiting and some things are a culture shock!…read more So upon entering there are signs on the door that says no outside food or drink allowed! So we walk in I have my Stanley cup filled with water (I don't drink) and we walked to the front desk and the young lady tells me that I can't have my cup I asked why she said no outside food or drink I said it's water she says they will loose their liquor license because it could be liquor in it! I DONT DRINK! she said they have water at the bar it's $3 for a bottle of water or $5 for a pitcher of water! It PMO!!! so I took my cup back to my truck because my Fri had prepaid for us to bowl for 2 hours! Me being from Ohio they're not like that so it made me mad! But rules are rules! So I was thirsty the whole time with me being Bariatric I need to drink alot of water and by the time I left I was light headed! But over all I enjoyed my time with my friend! We bowled 3 games and had a blast! Will I come back NO but enjoyed my time with my friend making new memories'! They also close at 10 last call for liquor is 9pm which is different last call in Ohio is 1am lol and stuff stay open until 3/4am and our bowling alley are 24hrs! Restrooms were clean and plenty of balls we're available and there is an arcade also! Food was the same price point! $30 for a large pizza and pitcher or your drink of choice! Crazy work lol But staff was friendly and very clean facility

When I tell you this place is extremely hot I mean EXTREMELY HOT!!!!! I cannot bowl more than one…read moregame without dripping sweat. It is insane how there is no AC in here especially being one of the only places to bowl in Lynchburg!!!