I have been going to Dr. Cleavinger for my colonoscopies for 20 years. I hope to never have to go…read moreto anyone else. He is wonderful. His care and concern for his patients is awesome.

Dr. Cleavinger is a gastroenterologist, not a dermatologist as his listing says. I've had a chronic…read moreinfection for about 9 months now, and though we're having problems getting rid of it, Dr. C has spent nearly an hour with me in two different appointments talking about my reactions to different medicines, how I'm feeling, listening to my concerns, evaluating options, and even explaining recent articles from medical journals to me about my infection. That being said, because he takes SO much care with EACH patient, the wait time has never been under an hour. My suggestion is the clinic should make appointment times longer so the time is just built in.

Have been very displeased with the quality of service. I came prepared for an appointment that took…read moremonths to schedule out but upon arrival, I was told my insurance would not cover the appointment due to an error with the office and their records. I received plenty of phone calls prior to my appointment regarding my insurance and how much I would need to pay, but I was neglected to be told that my provider had not "authorized" the visit, meaning my health insurance would not apply. Extremely disappointed with this office and their quality of care. I would be caution of this place. I am disappointed to say the very least.

When requesting a follow-up appointment, that ends with being scheduled 6 weeks out, I'm notified…read moreweek before appointment that Dr. Williams is scheduled to be somewhere else (receptionist giggles "yeah") and appointment needs to be rescheduled. So after scheduling my life to accommodate 1st appointment, I now have to reschedule to accommodate a physician's schedule that should have already been on the books. When attempting to reach a front line person, the robot machine states "office perfers you text them", however press 1 if you need to talk to a person. I press 1 only for Noone to answer (busy I'll call later) did this 3 times between 8-noon. Decided to text. Get a call 3 hours later, that states they Only received the one text canceling appointment not the ones asking for directions, and the like. So, Dr Williams and staff, he's been down my throat and up my ass, so yes I would/deserve a bit more respect than "don't call us, we'll call you" approach. Shame that we pay high premiums, only to be treated like cattle. Run'em in - run'em out. I don't believe that's what the Hippocratic Oath intended