This place is a joke. Wouldn't recommend these doctor's at all. I didn't know clowns could be…read moredoctor's. These doctor's are bozo's. I ran right into these bedside manners the other reviewers were talking about in their reviews. The lady receptionist/intake is very nice though I'm going to leave her out of this.

Rude. It's interesting that the other existing review mentions rudeness because that was the word…read moreforemost in my mind as I sought out this entry to post a review. After contacting them online I was told to call. (Fine.) I called and was immediately put on hold. (Inconvenient but not unexpected or intolerable.) Then the call was disconnected. (Frustrating. Not a good sign, though. Perhaps just a mistake." I called back. I explained what happened and was immediately put on hold again. When the man handling the call came back online he immediately wanted to know my ID number. (My ID number?) "What ID number?, I asked. "You're insurance ID number," I was told. "Well, I don't have that handy," I replied. "I need that to sign you up. Once you get that ID number, call me back." "I don't think I'll be bothering to do that," I said, concluding the call, but I think he had already hung up. Thus ended the breadth and length of my relationship with the Lyons medical practice. Take it for what it's worth.

The Docs here are ok but the staff is extremely rude and unprofessional. I have been a patient for…read moreover 12 years and whenever I have any kind of care that needs quick attention they will go out of their way not to help you. Case in point: I had a pretty bad allergic reaction around my eye. On a Sunday I visited a walk in clinic run by Abington Hospital (excellent) and they treated it with antibiotics and told me to make sure my doc sees it the following day. (There can be an issue of infection with bites and your eye is basically an extension of your brain so it has to be watched and evaluated daily as you don't want a brain infection). I walked into the empty waiting room and asked to see any doc for a quick look. The receptionist said, "Our records are now all digital so I can't get you in." I then pointed out the waiting room was rather empty and I would be happy to wait until someone could "squeeze me in". 15 min later a nurse came out and said they were "overwhelmed" (her words) and there was no one who would have time to see me. (Waiting room was still empty). I have worked in a medical hospital for a few years and I can tell you they have no idea what "overwhelmed" means. This office has a moral obligation to treat patients who walk in and have an issue that needs immediate attention. This staff has no idea what that means or care if they help you or not. I have never been treated more rudely by any professionals in my life. June/2014

I have been a patient here for over 8 years. Dr. Neil Sand is the best. The nurses, each one, are…read moregreat. But the office staff are terrible. Stacey answers the phones and doesn't listen. How can that be? And the office manger, Janice, is no better. Not helpful and unpleasant. If it wasn't for Gail at the front desk I'd stop going because the unprofessionalism at the front desk and on the phone is a block to really good patient care. If only the front desk folk were are compassionate as the doctors and nurses! I'm praying for change!

Very disappointed with the customer service at Elkins Park Family Medicine. I called to schedule an…read moreappointment and was met with significant disrespect and a lack of professionalism. I've been experiencing increased symptoms associated with diabetes (to which I have both a maternal and paternal history of this diagnosis). I called to request bloodwork to rule out the condition. I spoke with two individuals--I was told they couldn't see me for 1-2 months, because time has to be open for "sick" patients. I wouldn't be requesting the appointment if I wasn't feeling sick. The woman then went on to say that I've only been there four times since 2018 (I'm not sure how that's relevant?). The reason, of course, is due to how difficult it is to get an appointment. As a result, I've generally gone to urgent care when I have a cold, etc., as I know I'll be seen in a reasonable amount of time. My PCP is Dr. Rosen, who I've only seen once (my first visit), every other time I've been with Dr. O'Brien. Both doctors are very kind. I am a Psychologist; regardless of how good I am, clients must be met with respect by the staff that is the first point of contact. They are a representation of your practice. I will now be changing my primary care physician. Highly recommend that office staff receive professional development in effective, compassionate communication.

It has been a struggle to find a good primary physician in the area that can take the lead with my…read moreteam of doctors, until a friend referred me to Dr. Rosen. I'm so glad that I decided to go to Dr Rosen's office the first time that I did. She is excellent at her job and has definitely exceeded my expectations as a primary care physician. Dr Rosen is also organized and professional. Her staff is friendly and efficient. And the space is clean, comfortable and convenient. I can't imagine anyone having negative experience.

I have been going there for over twenty years and so has everyone in my family . They canceled my…read moredaughter's appointment for tomorrow so went to a different doctor For her flu shot a month ago . Now they are saying she can't go back to them. First we do not have an HMO so we can go were ever to get a Flu shot . So we did now they are saying we aren't a patient and canceled her appointment for tomorrow. We waited months for this appointment and I call there and they are like no we can't help you. We having been going to the same doctor an office for over 20 years and they go nope . So when she dies because they won't renew her prescriptions do we get to sue them for Malpractice. Do not go to them

I can highly recommend the service is provided at Abington Family Medicine. I've been with them a…read morenumber of years now and I thought it was about time that I reminded the community of how great they are. I was checked in by a young woman, Rasheeda Harris, who is polite and helpful and she also checked me out and helped me go back to get the Walmart bag I had left in the room ha ha ha. The doctors and the staff are always courteous and helpful. If you are looking for a new place to really receive the best care please consider this office.

Drs are great, nice "bedside" manner. Was there yesterday (10/22/20) for shots and inquired why…read moreone of my meds wasn't called into Futurescripts OR CVS. Been trying to get it done now since July/Aug. Well today, STILL not done. Called at 4.30 - wish I had dr hours. They're closed and now have to wait until Monday to speak to someone. When this happens, I tend to switch as the customer service sucks.

AWFUL. The doctors dont seem to care about anything and will often jst refer you to a specialist…read morejust to get you out of there. Often I am stuck waiting an hour after my appt time until I can see the doctor. The staff here is incredibly rude with a few exceptions. This office is highly unproffesional with careless physicians. I felt unwanted going here and a burden. Everytime you go you feel very rushed and is not an individual experience. Highly DO NOT reccomend.

Best family doctor in the area. All you want and need for family. Listen and respects patient needs…read moreand offer advice.

Dr Maxwell is a great doctor. He listens and discusses things with you and allows you to have an…read moreopinion on your treatment. He is the best primary doctor I have ever gone to. I appreciate his patience. Yelp should change his rating because the one review is for his receptionist and it's dragging his review down to a 3. Can't say enough good things about him as a doctor and person.

Words can not express how much I appreciate having Dr. Rosenberg in my corner.read more

Four generations of my family have gone to Doctor Margolis and, before him, his father. You can…read morecount on his seeing you at the time he schedules you yet being flexible when emergencies arise. For a short period, after I'd moved to a neighboring state, I went to another group practice but, once I retired (and had more time to travel for appointments), I immediately switched back to Dr. Margolis. Seeing someone else made me appreciate that he really cares for his patients on a personal level which is not something you can say about a lot of doctors in this increasingly institutional environment for medicine.