I have been going to this practice since November 2024. It is the most organized medical practice…read moreI have seen. The staff is always very efficient and pleasant. The doctors are great and spend time with you. I don't feel rushed and my doctor listens to what I have to say and how best to treat me. I am always called in to the office at precisely the time of my appointment. I highly recommend this practice.

Great physicians. The staff and office flow was a smooth experience. Everyone was kind and friendly.read more

We have been thankful to be among Dr. Sadel's patients for many years. Whether providing…read moreimmunizations for a variety of standard and not so standard diseases, providing preventative care,correcting the results of another physician's malpractice, guiding us towards optimal healthcare - he is truly a life saver in every meaning.

I have been looking for a friendly, kind and professional doctors office for years now and can…read morehappily say that I have found those three things while being a patient at Dr. Keith Sadels office. The reason I gave four stars is because occasionally the front desk ladies in the office are not rude but also not always super friendly or seem happy but the overall practice and my Doc is wonderful and the reason I keep coming back. They respect your time, you as a person, and are truly interested in helping you.

I went to liberty for clogged ears and left happy. The place was clean. They were quick, kind and…read moreprofessional.

After arriving 10 min before my time, I waited 30 mins past my appointment time to be seen. They…read moregave my an xray for my sore wrist. I was told my wrist was fractured, given a brace. a link to my xray, and told to go to an ortho dr. At that appointment, the doctor told me it was the wrong xray. I called liberty, got a different link, which was of my wrist. I was told it was NOT fractured. I was told to rest the wrist for two weeks. So, long wait, wrong xray, incorrect diagnosis. Not much good there, but a lot of incompetence.

When my primary care physician of 15 years announced his retirement at the end of 2019, and…read morenotified his patients to find a new doctor in the next 60 days, I was concerned that it would be difficult to connect with a different doctor as well as I did with him. Change like this is seldom easy. But, I was lucky. PennMed had opened a family medicine facility in nearby Lower Makefield and had brought in several younger staff physicians who were establishing new practices and looking for patients. Already familiar with their excellent work in Philadelphia from personal experience, I contacted the local office via their My PennMed website and got an appointment for the following week. I met Dr. Li and was immediately won over my his direct, yet good natured approach. He asked plenty of questions and listened to my answers. He obtained my records from my former provider and quickly understood my medical history and unusual aspects of my health. He simplified my prescriptions, updated them, and asked me to return in 3 months with new lab work to be sure we were on the right track. Dr. Li gained my confidence almost immediately. Turned out that this operation included inhouse lab work in the first floor, so I no longer had to make visits to Quest Diagnostics to give blood and urine samples. The data was provided directly to me and the doctor through their website within 48 hours, and he was contacting me by phone to schedule an appointment to review the findings. Quick and easy. A little more fine tuning on meds and preventive health, and we were set for the rest of the year. Have to say that while I was comfortable with my now retired doctor, that I really didn't know what I was missing by not being part of a state of the art medical practice. My former family doctor was very good. Dr. Li and PennMed are even better.

They take a textbook approach to medicine and if you have any health problem that doesn't "match"…read morewhat's in the textbook, Penn dismisses you as a patient.

The first thing you need to understand in today's world is that medical care and hospital care is…read moreimpacted by volume blended with staffing issues. If you do not have patience ... you will end up not being a good patient nor a positive reviewer. That being said, we had ABSOLUTELY NO PROBLEM in scheduling the cardiac testing for my daughter who has a developmental disability in addition to the current questions about her heart's health with Jefferson's team and they followed up the initial e-mail with a phone call verifying the information including the time at which we needed to arrive. From the very first stop along the day's journey all we received were smiles and professionalism mixed in with the right amount of personal interaction and conversation. Did my daughter have to wait in a hospital gown for more than an hour not knowing exactly when she was going in for her procedure, yes but staff regularly checked on her with smiles. They talked with my daughter always doing their best to calm her nerves and her fears. The American public needs to learn the word PATIENCE and put it into practice because impatience at times causes folks to miss the positive care providers are attempting to give. As we prepared to get the procedure done one by one of the "surgical" team came by to share information and to ask if we had any questions or perhaps even more importantly if we had any concerns. The anesthesiologist really calmed my daughter by showing her a scan of her arm. We obviously were not present for the procedure but before our daughter was awake the head of the team was sitting down with us to explain everything that went on. She even removed her scrubs providing a more personal feeling to the conversation (If she doesn't remove her scrubs for post operative conversations all the time, I would highly recommend it because with a sea of scrub covered humans it was nice to hear the report from a physician dressed like we were. It was a great touch!). Yes, we had to wait and wait and wait until our daughter's readings were acceptable. We were so ready to leave and our daughter wanted to get dressed. And, yes we were not in a comfy private room but what mattered were the smiles of the staff and their friendly quick chats with us about our daughter, about their work histories and their families, and just about life. That's the way it should be! It would be so wonderful if no one needed cardiac care but if you are in Philly or South Jersey or the Delaware Valley our experiences tell us that Jefferson is the place to go!! A definite FIVE STAR review!!!

Unless you are willing to wait, please do come. Appointment check in is 10:45. Appointment time is…read more11:00. Currently typing this at 11:45. Still sitting here waiting. If it wasn't for my mother's health, I would walk out. I understand with everything going on in this world, every where is backed up. But please don't set an appointment for someone to make them wait over an hour. I questioned the receptionist at about 11:30, just for them to tell me there is one more person in front of us. I don't understand how scheduling at this facility work. I work in the service industry, this is ridiculous

I did a bunch of research & ended up choosing Dr. Cohen as my new PCP only to be told that as a new…read morepatient I couldn't see him for months and that I had to see Natalie. Saw Natalie maybe 5 or 6 times over about 2 years before giving up. She spent too many appointments telling me what my symptoms could NOT be. OK? She was also pushing hard for me to get on a daily prescription for something I suffer with maybe twice a year & is handled with OTC meds. Wish I could've at least met Dr. Cohen. Sounds like a great doctor. I also didn't like how I had to call to practically BEG to have my vitamin supplement prescription renewed. They're vitamins. These people were acting like it was narcotics making me jump through hoops.

Dr. Cohen and staff is extremely friendly, very professional and caring. The BEST Physicians…read morearound, Easy to make last minute appointments, Dr. Cohen takes his time with patients, explains everything . This office provides the best care. I have been with Dr. Cohen 37 years. I spent over 24 years in the medical field and this practice is top notch!

I visited the office in Horsham in April and neither of my cards with Wells Fargo would work. I was…read moretold by the rude young lady at the desk that she would just put me in for a no show. I was in pain, I spent $30 in an Uber to just be told I would be charged for a no show which is $50 and I was certainly there. This was the very first time I was treated so rude in that office. I've always had a positive experience. I called to schedule another appointment after surviving an illness and I was told my appointment would not save and that someone would give me a call back. That never happened. VERY DISAPPOINTED!!!!!!!!!

I love Jen. She's is a board‑certified nurse practitioner (CRNP) with extensive clinical…read moreexperience. Great personality. Great at what she does. She is always a phone call away. I have a lot of medical issues so I see a lot of doctors and CRNPS. She is one of the best.