I checked in recently with my Mom to update her Direct Deposit information and we were really…read moreimpressed by how well this Office is run! The Room was well lit and properly staffed and the Security Guard was fully in his role as the first point of contact being assertively welcoming, inviting, and showing us how to proceed using the smart and efficient high tech systems. The waiting area was clean, comfortable, and spacious and there were large screens keeping everyone updated with their place in line and which window to go to. The lady who helped my Mom was very professional and organized! She helped us update Mom's direct deposit info as requested and reassured is the reissued checks were on the way. We recieved the direct deposit yesterday and are so grateful for the staff for making the process very easy and pleasant! Thank you to the Ontario Office Team for being on top of your operational excellence, we appreciate you so much!

So I came into this office and the security guard straight up told me that he is not going to…read moreanswer my question. I wanted to show him the letter and he said no to us twice. The security guard turned around and proactively asked the guy sitting next to us to see if he needed help. Before us, he was patiently asking a question from another African American lady. Wth! He really makes me think that they are doing racial profiling. Part ii, after waiting for one hour, we left the office. I called the SSA number and was told that the wait time was going to be 120 plus minutes. Since I only have today off. I searched around and found a place to upload docs. Meanwhile, I am still waiting for a call back from SSA.

It has been a couple years now since household hazardous waste collection has moved into the new…read morePublic Works center on Lion and even though the old location was much closer to my house, this new facility is much better for everyone involved - volunteers and residents alike. A lot of cities in the IE have hazardous waste collection only once a month, or even once a quarter, but we are fortunate in Rancho to have collection every Saturday from 8am to noon (minus Saturdays of a holiday weekend). They take a wide variety of hazardous waste including electronics waste including monitors and TVs, pesticides, chemicals, fluorescent bulbs, batteries, motor oil, anti-freeze, brake fluid, paint, and more. Their website says they don't take tires or medical waste/sharps (though all RC fire stations have free medical sharps collection). This new location is in a permanent building, instead of sealand containers, and has a huge covered portico to keep it shady in the summer and dry in the winter. Everything is always well organized to get in and out fast. You may need to provide proof of residency, I usually have my water or trash bill with me that shows the address, just in case. Here is a link to the HHW website: http://www.cityofrc.us/cityhall/engineering/env/hhwfacility.asp

I think we can all agree that we need to do our parts to make sure that our landfills are being…read morefilled with hazardous crap, which makes me appreciate this place all the more. You can always count on this place being open every Saturday, except for major holidays. Located on 9th Street between Hellman and Vineyard, you go south on Lion St. until it dead ends at their building. You go into their driveway and follow the path to left which will ultimately lead you to the drop off point. You fill out the paperwork, and the guys will unload your items. I have dropped off old batteries, monitors and other electronic devices. The city has made hazardous waste disposal a no-brainer. Great job, Rancho!

very polite in this office and sufficient.the workers were very helpful and professional.read more

Never answer their line! I've called multiple times this week and NOTHING. At least set up your…read morevoicemail!!

I honestly have to say, it wasn't as bad as I thought. I needed to renew my documents and did…read moreschedule an appointment. I had nothing to do an decided to just go before my appointment. I honestly did have to wait a little over 2hrs, but I did go in the middle of the day. The lady at window, I wish I would have paid more attention. She was very and I mean very helpful and kind. As we know DMV employees are known for. I do recommend to do as much as you kind online to avoid the long waits. Will only be going back when needed. The 3 stars is because I saw a man that asked another employee for help, because he doesn't know how to use computers. The lady replied I can't help you and do not ask the people here. As an employee anywhere I think that's one of duties. To help customers

The customer service is belittling and disrespectful. The…read morewoman that assisted us in Window 1 walked away then the woman that assisted from Window 2 had a very disgruntled attitude. How are we okay employing & continuing to allow people with a negative & disgruntled behavior work here? There are people that are searching for employment that would do this job with a smile on their face. Nobody loves their job, but at least be pleasant while you're there. I let the Security guard know on the way out, that for a Government building I expected better and she just said 'Oh, okay' & rolled her eyes. Horrible state of the Economy.

Exceeded all expectations and more!!!! I've been trying to get ahold of disability EDD from my…read morephone for a couple of weeks and I still could not get a human to talk to. I called this establishment by chance I might find a way and that's when Daisy answered. She was extremely informative and patient with all my questions. I went down to the office to use their phone and they even assisted me in getting ahold of an official EDD rep. Luis and Christian were extremely helpful and patient. I'm not sure who hired these people but they are AWESOME!!! Apparently there was a discrepancy on my payments. If I did not go into this establishment, I would have been screwed. They saved me so much effort and time! Thank God for these genuinely nice people. Come here if you have any questions about any EDD especially disability

The City of Rancho Cucamonga Civic Center came together to a local legend, Mr. Dutton with a very…read morespecial signage dedication, recognizing his hard work and lasting impact on this thriving community in Rancho Cucamonga. The mayor, senator, and local dignitaries were in attendance to celebrate a true hometown hero whose legacy continues to inspire. Kara, his daughter show so much courage and she definitely walking in her father's legacy. Gone, but never forgotten Rancho Cucamonga Living Magazine.

Located in San Bernardino county, Rancho Cucamonga in just south of the San Gabriel Mountains. It…read moreis the 28th most populated city in California.

Came here to get a COVID test and it was very well organized and quick. Made an appointment on the…read morecounty website and was able to walk in an hour later. The staff out front were really nice, especially the security guard. He randomly asked me if I had heard of Bucca di Beppo since the other staff members had never been and I replied, "Yes! In Claremont, it's great, I was just there in June." The security guard then told me a joke about Koi fish and it calmed my nerves about possibly having Covid again. I walked inside the building and the process was easy, just showed my conformation e-mail and confirmed a few details then went into the main room where they gave me a swab to swab my nostrils. The nurse was very helpful and was 6 feet away watching me do the swab and guiding me on how to do it. I was in and out of there within 10 minutes and it was a pleasant experience. If you're in the area, sign up through San Bernardino county health's website and select RC Resource Center. Definitely the fastest COVID test I've taken lately.

Mondays through Friday's you will find this place conducting city business, serving well the people…read moreof Rancho Cucamonga. But on Sunday's you will find the parishioners of Summitridge Church worshiping God and His Son Jesus Christ here. Under the Pastoral leadership of Pastor Rick Schoon, this intimate congregation welcomes all visitors with open arms, inviting everyone to come and worship our Lord and Savior; and to feel the love of Jesus. Don't know Jesus? We'll introduce you to Him. Just want to check us out? Great. Come. Worship services begins at 1000 hrs., with the weekly message beginning about 1030. You will find friendly greeters awaiting you by 0930, giving you time to grab a coffee and donuts at the welcome center, before worship service begins. Children's ministry lead by Jenn as good as it gets. Along with her many volunteers, the children of all ages from babys to highschoolers receive the sound teaching and love Jesus proclaimed. Looking for a place to honor and worship God? This just may be the place for you.

Hello, Victoria from the calworks office in the back is…read moreJust completely rude to the customers coming in here asking for Help , I have no clue why this woman is even allowed to work here , complete disregard to the people Coming in , she has no common courtesy for any folks just rejecting people and sending them away , it has been a total bad experience working with her , the managers and supervisors should reconsider her working in this type of place .

They suck. I been here 4 times and they have an attitude when they talk to you. The social workers…read moreact like if they are giving you the help out of their pocket

Ladies here are sweet! Helped me with an upcoming discount with my next benefits and brought my…read moreitems to my car! Happy holidays!!

Marlene Ramos was so sweet and welcoming. She helped me throughout our process which made me feel…read moresuper comfortable! She's an amazing worker.

First timer since moving to the area. Lovely and friendly staff. Quick service even during my lunch…read morebreak. Very understanding and listen. They take time to help and do what's necessary (at least the one time I went).

Jury is still out.... I'll let you know... process is long.... Gilbert seems to be very helpful…read more... Started my husbands paperwork today.... Still need Doctors report.... We will go from there... Doctor completed paperwork on Friday and they are closed.... Monday is also a holiday.... Tuesday I will drop off....6/20 Now is the waiting ....