Office experience:…read more The front desk operator will hang up on you if she does not want to do a task that is not to her liking...

Both our parents were residents of the transitional care/rehab unit at various times over a few…read moreyear period (2021,2024)If you are considering care here please be cautious. We moved both our parents out of the facility due to our concerns for their safety and wellbeing. We raised concerns multiple times with several levels of leadership and did not see any significant change in care. We were assured that improvement was/is occurring but we did not see the fruit of these apparent efforts. We have concern for others seeking care. Be aware that a care facility can meet state assessment benchmarks but still provide substandard care on a day to day basis. We found this to be true here. The other negative reviews we read totally line up with our experience. Our loved ones deserve better.

My Husband was at Meadow Ridge for 7 months. He was very well taken care of by everyone!…read more Receptionist at the front desk, Marketing manager that had is room redone in just days, the Director who was always able to find time to talk with me. The nursing staff, aides, food service, cleaning people and even the TV hook up guy were always available. Meadow Ridge is super clean, beautiful and my husband's room was very nice. The other residence were also so very friendly and remembered me every time I was there. I cannot thank everyone there for the 7 pleasant months for my husband and such relief for me to not worry about him. If I need to go to assisted living someday I'd like to go to Meadow Ridge. Many thanks to all of you! Teresa A.

Hi i'm Tom Yarusso and I was a resident at Meadow Ridge Senior Living Golden Valley for 6 years,…read moremade lots of friends. But new director Alex F. has a policy of if someone falls, do not touch call 911. Larry Thompson 79 fell from his scooter and died of suffocation because staff wouldn't help until rescue came to late. they are in deep trouble now. See story Channel 9 news. Michael Schafer wouldn't help a man who had bandage dragging. Not a place to send your loved one

I was there on the 3rd floor for 17 days in March-April 2026. I came from a two week stay at…read moreMethodist Hospital. Here's my honest review: PT & OT were absolutely A+. It was practical and prepared me to be successfully discharged to my home. I required skilled nursing. I had a catheter that had to be regularly drained and also two nephrostomy tube bags. My room was way to warm when I arrived but maintenance opened the window by 4" and we brought a fan from home. That solved that minor issue. The food was good. I would give it a B. Nursing was A+ Sometimes they were short staffed on the nurses aids side of things. I would rate that as a B- Hope this helps. If I had to be in a TCU again, I would consider this one. The picture is of Chase in PT. A most excellent gentleman

This NOT where you want your loved ones to rehab or stay for even a day. While many of the staff…read moreare hard working and care about patients, my father would describe it as Motel Hell. The focus here seems to be on profits first - patients /residents are the means to that end. Please visit before you allow your relatives to stay here. The vibe is depressing, 1970s Motel 6 (that is actually an insult to motel 6). The staffing meets the bare requirements. When we checked in - they didn't know what time we were arriving so the room wasn't ready. We "relaxed" in the bare common room for about a 1/2 hour. When we were shown to the room (prison cell?), I noticed that the bed sheet was wet and lifted it off the mattress to discover the mattress was soaking. I'm hoping it was some sort of cleaning fluid - and insisted it be changed (why would staff or management allow this!? We should have moved to another faculty at this point. Next I noticed the bed was at an angle - there were not extra beds (full house) and they need to get an engineer to fix it. After many days of continued malfunction I insisted on a new bed. The food - disgusting - how can I put this - you'd be better off at the old Jolly Troll steam tables in Golden valley - it tasted horrible - dad described it using a military term (SOS - Sh*t on a Shingle). Requested "alternative menu" sandwiches were never delivered on time or correctly... this place is a great way to lose weight... starving yourself to death. Push the nurse / aid "help" button - and WAIT. It could be 5 minutes, it might be 1/2 hour... but you are going to wait a long time in most instances. Heating: One setting for the entire floor - sort of a low "bake" or "steam" setting during the cold winter months. Too hot for you? Try opening the escape proof windows to regulate heat. Need sheets changed or a shower - you better ask or insist because they will forget otherwise. Staffing: I'm sure they meet the legal minimums, however, some things were not right. We asked about his weight and they ran off a list of daily weights centered around 148 lbs for every entry , then we asked Dad during a care conference call if he had been weighed that day as they insisted. He said "No". They brought a scale in the room and he suddenly dropped to 142... just dropped 6 pounds in a day - hmmm, is someone fudging entries? Finally, my dad couldn't take it any longer and we checked him out early after the staff couldn't or wouldn't find him an alternative location we suggested. The Assisted Living facility he moved to didn't received the Med List or Drs. Orders so I had to have them email them to me to forward. DO NOT COME HERE UNESSS IT IS YOUR ONLY OPTION... AND THEN THINK AGAIN! PS: One evening I walking the floor and noticed a patient bent over his bed on his stomach (head down towards the floor)... I thought maybe he's looking for his fallen glasses - then I heard him call for help. I motioned the nurse to assist.. what if I wasn't there or he couldn't call out... ? No in-room cameras or motion detection alarms went off... PSS: Try to avoid the birds resting in the canopy over the entryway sh*tting on you as you enter the building... I can't believe they would allow this to continue.

Do not send any loved one here. The staff is rude, they don't care about your family members, they…read moredon't know basic care needed. The staff were very rough with my dad, rude to him and to us. Never answer phone. Stay away at all cost

From the owner: Colonial Acres is now Covenant Living of Golden Valley Care & Rehabilitation Service! Friendship…read more Purpose. and Security, For more than a century, these values have defined the Covenant experience. In keeping with that mission, we continue to offer state of the art supportive services to our residents.

Therapy-physical therapist (Rashi), occupational therapist (Kelly) and speech therapist (Katherine)…read moreare all wonderful. they are patience, compassion and with empathy. They helped my wife from barely able to get out the bed and recliner to walk with walker (two wheeler first for safety) to her own 4 wheeler within 2 weeks. Speech therapist able to help my wife to speak more easily recovering from stroke when she is not tired. Nursing-Helena, Meschack, Beatrice, Eliza and others are all great, attentive and caring. Medical-all caring and supportive. Facility-clean and full of light, lovely indoor garden and sunny common area. Thank You!

They don't pay attention to the patient. They don't clean the rooms the staff is not professional…read moreif your expecting your loved one to get good rehab you won't get it

The apartments are comfortable and quiet. Considering the size of the community, there is very…read morelittle common space to be enjoyed by residents/visitors either inside or outside. Activities are limited and have little variety. The rent, after adding in the required "lifestyle plan" is within a reasonable range. However, for independent living, there are few amenities offered for active seniors. I would describe Flourish as a quiet community for those who are not interested in activities and diversions from apartment living...more for those ready to move at a slow, quiet pace. A lot of emphasis is placed on the well prepared chefs' meals.

My son moved in here in February. He is very satisfied. The staff are wonderful & the house is so…read moreclean. Don't agree with the two previous posts at all.

From the owner: Stonecrest Living strives to enrich the lives of those we care for every day. We deeply believe in…read morecompassion, respect, excellence, and integrity, that is the core of our mission. Our work is driven by love and support, and our staff live by these core values. We believe that we are the right place and provide the right care for our residents, we seek innovation and creativity to better define care into the future, that is our vision.

My mom lived at Adagio for the last year of her life. The experience was very positive until…read moreownership of the facility changed in October of 2020. The new owners were not responsive to her needs or our requests as her family. Communication and pain management were huge problems. There was an enormous lack of sensitivity and understanding at a challenging time for my mom and our family. Don't put yourself or your loved one through this.

From the owner: Adagio Manor Assisted Living is a privately owned residential assisted living option that feels…read morelike home! Our home is a sunny, classic rambler style home with 6 bedrooms and bathrooms, beautiful living areas, a screen porch, and a patio overlooking the fenced backyard. We are conveniently located near highways 394 and 100 just five minutes from Minneapolis and the metro suburbs. At Adagio Manor Assisted Living we provide 24-hour care with an average staff to client ratio of 3:1, 3 nutritious meals a day plus healthy snacks, daily activities, assistance with medication assistance, bathing, dressing, grooming, as well as assistance with scheduling doctor appointments and with ordering prescriptions. Please join us on our beautiful screen porch and patio overlooking the backyard today! Adagio Manor will feel much like your own home, both inside and outside! Call to learn about availability for both men and women. Our monthly rate is all-inclusive and ranges from $6900 to $9500.

The property is very outdated and expensive for the building location is not near anything that is…read moreavailable for Food or shopping the parent company

Before considering Heathers I'd encourage you to look at other properties instead…read more We intended to ease mom into assisted living at Heathers Manor by starting with an apt. at Heathers Estates, but we have lost our confidence that this is the best place for mom. To be fair, it may be that Heathers simply follows policies from parent company, Transforming Age. They arent exactly paragons of customer service either. All calls go to voice mail and I have never received a response to email inquiries. When submitting questions to Lang Nelson when considering their properties, I received an answer within a day. We are now moving to a Lang Nelson property, which also has more advanced care options when that time comes. Ironically, they used to own Heathers and it was hard to get an opening. Now, even in a tight housing market, they have more than 20 unrented apts. It's a downward spiral; less rental income means a tighter budget. A tighter budget means skimping on amenities and deferring maintenence, which will likely cause even more people to leave. Everyone here talks about how much it's gone downhill since TA bought it. Still, we had made good friends there, and when a 2 br opened up in December, we requested a transfer. We saw the apt twice, it didnt need major renovations and we assumed a February move in date. After no response or follow up we asked the director. Her response: On Monday, February 14, 2022, 03:29:54 PM CST, Kristel Lastine @heathersmanor.orgwrote: Are you aware of what the process is for apartment transfer? There is nowhere that states if a resident wants to transfer we must approve. So it is up to our discretion in the first place. My response: I was just going by the lease agreement. It basically says it's at tenant request and the fee is $1000. Other tenants confirmed that experience. Why was that process not followed? On Thursday, February 17, 2022, 01:33:02 PM CST, Kristel Lastine @heathersmanor.org wrote: I am aware of the lease wording. Yes, this was updated and changed per corporate for various reasons. The things we liked best about Heathers was the courtyard access and their indoor pool and spa. But the spa has only one working jet and is perpetually out of order. It's currently been out of order for over a month, and they may comsider it too costly to repair or replace. The pool is usually not properly heated and it's now closed evenings and weekends, the most popular times. There's a waiting list to get a garage. Some of them were destroyed by a fire and weren't rebuilt. Some of them flood during heavy rains or snow melts. They also transferred the director to another property without replacing her; stretching the Manor director to manage both properties. The Manor gets most of her time and attention. She schedules one monthly meeting to address Estate tenants' concerns but mire than once rescheduled because she had more important things to do. Concerns or questions directed to her from Estates residents are treated as an annoying intrusion rather than an opportunity to provide any customer service. My questions and concerns have either been ignored or rudely dismissed. We didn't consider Lang Nelson the first time, assuming that a church owned non-profit would provide the most compassionate care, but we found that a for-profit business who knows that full occupancy maximizes their revenue and focuses on retaining their tenants provides a much better experience. Update: after following Heathers move out instructions, including cleaning the closet door tracks with cloth covered knife or screwdriver, we arrived to early move in at Cedarwood to professional cleaning crew preparing our new apt. We were concerned about move out deadline of noon on 31st. Mind you, with 20 vacant apartments, On Thursday, February 24, 2022, 09:03:02 AM CST, Kristel Lastine On Thursday, February 24, 2022, 09:03:02 AM CST, Kristel Lastine @heathersmanor.orgwrote: Hi Deb - Per the lease if you extend to April 2 this would technically leave you responsible to pay through the whole month. Cedarwood said come early, no problem That pretty much embodies their different approaches to service. Ironically, if the director didn't dismiss our request to move to a two bedroom apt, we wouldnt have discovered the Lang Nelson experience. It's the single best thing we got from our Heather's experience.