DO NOT HIRE!! They do not guarantee their work, and when you find out they did a crappy job, they do not return calls/email/formal complaints.
I have filed a formal complaint with the Better Business Bureau regarding this business and these individuals. They have yet to return any of my emails/calls/or respond to BBB despite multiple attempts.
I hired Alicia and Buddy Evans (the owners of the company) to complete roof repairs and internal repairs from a roof puncture and water damage. Every conversation I had was with them directly to discuss what I expected. Not only did they do a terrible job of the internal repairs (photos provided) but more shocking is that they left the ROOF UNFINISHED!!
We decided to sell the house several weeks after they "completed" repairs and during the required OFFICIAL home inspection it was found that this company had left over a hundred externally nailed shingles in place (these shingles should have been replaced completely). Additionally, the damaged ridge cap, vent and drip edge were not replaced or addressed. They literally fixed a small puncture and left everything else untouched, and ultimately left the roof/home susceptible to more water damage. On top of all this, they charged me more than their initial estimate.
Initial estimate: 4,380.00
Total paid: 4,671.36
Ultimately, in order to sell the house we had to have two other companies come in and redo the drywall and paint job, and reputable roofing company to actually fix the roof.
Here is the on-going timeline of my attempt to get restitution from this company. As of now they refuse to acknowledge/respond to any complaint:
8/10/19: Emailed (our realtor took pictures to show internal repairs were unacceptable)
9/9/19: Called and left a message to discuss their work
9/9/19: Emailed to follow-up
9/11/19: Better Business Bureau (BBB) Complaint filed (case #553997)
9/19/19: BBB 1st deadline company did not respond
10/1/19: BBB emailed to state they made several attempts to contact this company and received no response
Keep in the back of your mind I have phone records to correlate financial transactions to this company, and an official home inspection report to prove they didn't do the work I hired them to do.
I have posted photos of the drywall/sheetrock job they completed. Our realtor took these photos to show the terrible workmanship. I told Buddy over the phone that I would like them to paint each of the small walls entirely so that there wouldn't be a line between the old paint and new paint. Take a look at the "finished" work, the sanding job is not at all smooth or consistent with the adjacent walls, and notice the metal of the corner bead visible where the drywall mud is too thin no paint is covering. I had specifically asked that the new paint be rolled out on each small wall for color continuity; that clearly didn't happen either. Check out the baseboard that they installed and painted and notice the black screws visible; no spackling or paint to cover. I'm also pretty sure there is a big splotch of wall paint on the fresh trim as well. Next move on up toward the ceiling; they mentioned to me that they didn't find any paint in the house to match the ceiling, and so I assumed that they had gone out and matched the ceiling paint and my bill would be a little higher. No... they just left the darker paint or drywall mud in a splotch on the ceiling instead of clarifying with me about purchasing more paint. Oh, but wait! There's more! It appears that there are beads of drywall mud just hanging out along the ceiling that have not been sanded smooth.
I feel that they purposefully deceived me when they sent me a photo from a distance where the details couldn't be seen. In my opinion this is not the company you want working on your property.
I initially found this company through Angie's list and contacted them through that messaging service. I have even reviewed this company on Angie's list and still have received no reply from them.
This review reflects my personal opinion and experience with this company. read more