We had previously used the great services of Chey Cab so when we were planning our most recent…read moreextended vacation, Chey Car was one of our first tasks. Reservation process is completed online with a follow up email to confirm your appointment. This time we were able to meet Chey who picked us up and met us at the airport when we returned home. Always a professional and enjoyable experience with Chey Cab. A great way to start our trip and a great way to end our trip.

I have enjoyed getting to and from the airport many times with Chey because ultimately Chey Cab is…read morereliable. She and her drivers are always early and always excellent drivers. They're also very patient while waiting for late flights! Chey always has a treat for my dog and isn't offended when he turns up his nose at it. One time when we pulled into the driveway, she led him over to the back yard to do what comes naturally - without being asked - while I was getting my act together with the carrier and the luggage. The dog and I were BOTH very grateful! I told her I felt like she deserved another tip for that extra service, and she laughed and said "for just standing here holding onto a leash?" Yup, for holding onto a leash when and where it counts - it's a BIG deal after the dog has been "holding it" too for hours and hours! GREAT service!

My car had died earlier that day. I called for a ride at 1:30AM, three hours before I had to leave,…read moreto ask if it was better to set a pick-up time or to call closer to the time I needed to leave. The dispatcher said to call back when I was ready to go and give it an extra 15 minutes just to be safe. I called back at 4 and requested the ride. He asked for the pick-up and drop-off addresses, which I tell him are Burnsville and Prior Lake. His response. "No, we don't have any cars." Hangs up. Terrible, terrible, terrible customer service. I will never use this company again. I try to use local taxi companies when I can, but if this is how they are, then let Lyft run them out of business. Avoid them like the plague and don't trust their answers to your questions to be true or correct.

Very professional and on time when I called for a specific time. I also said I need a van due to…read morethe amount of luggage I had lol. The driver assisted me with my bags and was very courteous.

Seyfu my driver delivered WORLD CLASS bell ringing service today!…read moreI Needed ride to the airport with a stop to drop off our dog for boarding. Forgot the dog food my wife packed. Seyfu- picked up dog food & delivered it to the board in facility!! Amazing!!

ReliaCar was wonderful! If you want worry-free service to and from the MSP airport, ReliaCar is the…read morebest choice. I had to be at the airport by 4 am. My driver was waiting for me at agreed upon time. My return flight was delayed and it was helpful to communicate with my driver by text. Upon my return it was so nice to see driver waiting for me. I highly recommend.

If I could give ZERO stars I would! A friend called for a return trip home today, a handicap…read moreperson at that, she asked if the cab took debit cards because the one that brought her to the location didn't, he said yes for a $5 sur charge and so she said no she would just pay cash. Gave the pick up address and all info. An hour later she was still waiting. She called Yellow Cab and asked where her ride was and they kept hanging up on her. So, I called and when the man answered I asked who I was talking to he said why, I again asked who I was talking too, he then said Steve. I asked him why he kept hanging up on the caller and asked where her cab was. He told me he never sent the cab because we said we didn't want to use debit, and kept hanging up because nobody was on the line. He then continued to say no can would be coming because he has no cab available and to call Blue & White and then hung up on me. Steve was very rude & disrespectful to the customer. Steve was also very rude & disrespectful to me. The customer is handicap and she was very upset and distraught over the ordeal and waiting outside for an hour and no ride came.

Driver kept looking down at phone instead of having his eyes on the road and my sister had her new…read moreborn baby in the car.

Excellent. Markos was on time, helpful, friendly and professional. Good value for our transfer from…read morehome to the local airport. We will request his services again in the future.

Zero Stars. Avoid this taxi service. Cab 5911 picked us up February 11 2025 at the airport around…read more3:45. He acted like he was inconvenienced by being there. There was 5 of us and luggage. He was definitely not happy to have to put out luggage in his van. We loaded two suitcases upfront with us. We gave him the address that was 4 miles away. His sign said $2.75 per mile but he said $25 flat fee. We agree to the price. On the way to our vehicle he asked why we didn't use a hotel shuttle. He stopped at our vehicle and as he unloaded a couple suitcases I unloaded the others and was placing them in our car. My wife paid him and he started swearing at her about a tip and said to use the shuttle next time. He never put anything in his computer or called in on his radio like I see all other cabs do before they start the route. I am sure he pocketed the money dishonesty to the company he drives for. Never again will we use this company. If I wasn't with I don't know what he would have done to intimidate my wife and kids. This man deserves to be fired immediately!

I called them in behalf of a foreign visitor to my retail location who spoke literally no English…read more It took them quite a while to send someone however, the person they sent was very kind to these people, and assured me he would get them to there destination safely I believe he spoke their language a little bit. So their service lacked but the gentleman who came to get them was very very nice. Thank you to the business owner for responding, it shows you care and again the driver was very kind to these people. Thank you and best of luck to your business.

My ride for today was scheduled weeks ago. I was scheduled to be picked up at 10:30 am for an 11 am…read moreappt. destination is 10- 15 minutes away from my home. Upon calling, (15 minutes after up time) I was told they were busy and no one had accepted my ride. I did not get to my 11am appt .(by my watch time) till 11:27 am they clocked my arrival time as 11:29 am, 1 minute before the END OF my APPT. at 11:30 am!!!! This is unacceptable!! Even more unacceptable is knowing there was NOT bad weather, no accidents and traffic was moderate. Now I'm about to give them another call, over an hr for my return ride!!

Had a great ride experience to the airport today! Alex the driver was prompt as in early ! Vehicle…read moreprofessionally clean and comfortable to ride in as well Reasonable price for south of river to the airport! Have put their contact info in my contacts so I can call them again !

Early flight, Lakeville to msp. Wasn't clear I would be able to get an Uber or Lyft, but this…read moreservice came exactly as promised, and Alex provided a good ride in a comfortable vehicle. Said mask was required but driver wasn't wearing one, so might have been from pre vax protocols (we wore ours). Would definitely use again. Wanted payment in cash.

This service is just fine as long as you don't get a call receiver named Patty on the line. I use…read moreTown Taxi through my insurance provider Blue Cross. Blue Cross is a client of Town Taxi. They receive thousands of dollars every month to drive medical ride clients to and from medical appointments. Every single time that I have had to call Town Taxi and she has answered, she is so mean, nasty and and cranky. She does not care if you are dying and she does not care if you are stranded in 5- weather. If she doesn't like how you speak to her or if you have not followed HER protocol, she will tell you that you are basically s.o.l.!!!! She does not care. I have been left stranded 3x now. I had to call an Uber 2 x and the other I had to hop on 4 buses. She obviously hates her life and hates her job because she's just horrible! I don't care how much you kiss her butt, she will not budge! Yet every other person that answers that phone will accommodate you NO PROBLEM! I plan on contacting Blue Cross Blue Shield and explaining to them what this woman is doing to people. They should know how she is treating their insurer's!!!

From the owner: Low Rates, Fast Service!…read more We are the Real Yellow Cab! Other taxi companies are smaller and just copy our name. Taxi service 24 hours a day, 7 days a week!Yellow Cab is a division of Taxi Services Inc, the area's largest taxi service. Our on-time pick-up rate is unmatched by any other taxi company in the Twin Cities! Fully-staffed call center at all times. Hold times are minimal.Airport Taxi and Town Taxi is a full service transportation company with over 75 year's experience. We can provide airport service, medical transportation, school routing, private event shuttle (i.e. company parties), and, of course, everyday taxi service. We take pride in offering state of the art technology to meet all of our customer's needs.

Despite occasional driver issues and essentially zero live customer service, I've had pretty good…read moreluck with Uber. A couple times I got charged extra for time as the driver stalled before picking us up or parked blocks away, but I got it back disputing the charge in-app. Upfront pricing makes it infinitely better than the tradition cab model as far as the getting ripped off potential, besides better cars and service. Uber's been more expensive lately though, making it about 20% higher than Lyft on average in Minneapolis. Lyft's app is sketchy however and drivers less reliable.

I used a pre-scheduled Uber black to get from the airport to the hotel. The drive, car were fine…read morebut I don't have much luck with the pre-scheduled pickups. It was delayed again, I think it is better to get it real time to avoid a delay. I did that on the way back and it was a 1 minute wait.

ONLY GO WITH THIS SERVICE, PERIOD! I have flown all over…read moreNorth America for business, this BY FAR is the BEST car service I have ever had! Pros: -owner operated -ON TIME -beautifully clean Denali (during the day for me) -Honored the price I was quoted on fareshark.com -24/7 -gracefully handled my bags -was not either too chatty or aloof, conversation extremely well balanced like Sauvignon Blanc and crab cakes -exceptionally comfortable ride -alert and attentive driver -perfect tempurare on vehicle -This car service has EVERYTHING the discerning traveler NEEDS whether for business or pleasure Cons: had to call twice when i verified via phone vs online