The store was really nice. Too bad the service there wasn't the best. The elderly man was SO rude…read more Didn't say hi. Didn't say anything as I complemented the store, didn't say anything while I made my purchase. I went back the next day to exchange a shirt and I asked the lady for an extra bag and told her I'd pay for it if it wasn't free and she made a big deal about it. Then she threw the bag at me after I purchased the other shirt. I will never spend my hard earned money there EVER again.

Make sure you understand the return policy thoroughly before making a purchase. I bought a Sherpa…read morepullover for my daughter here on Small Business Saturday, intending to give it as a Christmas gift. As a first time shopper, I asked about the return policy and was told it could be returned for in-store credit. The sleeves proved too short, so I tried to return the purchase today. Initially the cashier said there was a 10 day return policy on clothing and refused the return. I explained the information I had been given, but since it was seasonal, she would only make an exception to exchange it for the same clothing item. She referred me to the back of the price tag, which does explain the policy; but what I was verbally told was different. Well, a larger size doesn't have longer sleeves, but since I had no alternative, I made an exchange. I said that as a first time shopper, it didn't give me a good impression of the store. Nothing more was said. (BTW, the item is now on sale for 20% off vs my 10% discount. Bottom line, I thought this might become a store I would shop frequently, but now I will not return. I try to shop local, but with policies like this, it's no wonder larger stores are winning the retail race.

What a cool little store! We were visiting Appleton and stopped in here and loved the wide variety…read moreof locally-themed and locally-made goods. We got some t-shirts and socks but I also loved all the art, the cards, maps and other items that were for sale. Great store with great merchandise. It's nice to see a store like this in a downtown area.

This is why I love Blue Moon Emporium:…read more They have perfect helmet stickers for my derby teammate, Ruth Skater Ginsberg They have local art that includes our friends' brewery, Copper State Brewing Co. They have a book that was published with some amazing stories from WI, which includes a picture and quote from the husband of one of teammates And a ton of other totally rad  and locally made gifts to get your family and friends (or yourself!) for Christmas!! I know I crossed a few people off my list this morning:) Oh, and the owner knows about our derby team:) #shoplocal #iheartappleton

Oh my, This store was the greatest find ever. My daughter and I stopped in for the 1st time today…read moreand can't say enough about it. We bought 2 items that we just love and am sure we would have gotten more if we had more time. This definitely this will be our to go place for now on when we need to find the perfect gift for someone or just treat ourselves. Yes the aisles may be smaller but I was able to get around with my walker w/o any problem.

This store may have cute items, but its SOO overly stocked that you can hardly look around, let…read morealone move. I'm not a big person by any means and could hardly make my way through without knocking something over or bumping things. Ever watch hoarders? Ya, it's basically that, just with catalog items. Nothing seems to have a rhyme or reason for where it is, just scattered wherever they could squeeze something in. We couldn't even figure out where the register or employee were the first few minutes. Needles to say we will not be back and will not be recommending this store unless we want someone to have an anxiety attack.

Wow! What a great store! So many different kinds of gifts that you won't find anywhere else. I…read morewill definitely be shopping here again!

What a wonderful place! From the time you walk in the door…read moreso much to see. Large amount of Christmas collectibles. Nice pricey ornaments. They are collectibles and priced comparably. Jewelry, unusual greeting cards, unique baby gifts and more. I would come back again when I am in the area.

Absolutely outstanding service and floral designs. They went above and beyond what I ordered. Very…read moregood prices and long lasting arrangements

Found after a failed experience with another florist. So please and they saved the day with flowers…read morefor our elderly Aunt.

Very helpful friendly staff that will work with you to help you find the item you want.read more

Staff was cold and off putting. Continuously eyed me and asked to hold things I was still standing…read moreat the display with, deciding if I wanted to purchase it or not. Not welcoming, kind, or polite.

I have found myself needing a couple of different things done over the years…read more 1. A very expensive Harley belt wore out and the leather cracked, so they made me a new belt with the Harley hardware. 2. The pull strap on a pair of boots kept tearing and they replaced it. They are creative and they do quality work! If I need something done with leather, they are my first call. TOP NOTCH!

I keep coming back. Over and over again. Sometimes with over-the-top requests like a custom red &…read morewhite set of leathers. Another time because I just needed a warmer leather jacket. Then there was the time I "needed" a vest made from some of Dad's deerskins. ...and then there was the purse, the belt, the cute gifts, and the shoe repair. Every time I got: a warm smile and conversation, quality work, creative solutions, timely work, and exactly the price that was discussed. I feel great about being a customer here and hope to return many more times :).

I brought in a one-of-one original artwork on paper, purchased for nearly $2,000, to discuss custom…read moreframing. This was a unique piece, not a print or anything replaceable. While I was there, the artwork was handled in a way that felt rushed and careless -- materials were placed directly onto the surface, and frame corners were pressed up against it without protection. Shortly after, I noticed that one corner of the artwork was creased. The piece is thin paper/card stock, and a crease like this is permanent. I had not authorized any framing work and had not paid anything. I immediately removed the artwork to prevent further handling. When I followed up with the owner the next day, I was told that the damage must have already been present when I brought the piece in. I do not agree with that statement. I have clear photos showing the condition of the artwork before the visit and after, and the crease was not present beforehand. Instead of discussing how the damage occurred or how to resolve it, the conversation repeatedly shifted to how long the shop has been in business and how many awards it has received. That did not address the condition of my artwork or the concern I raised. The interaction felt dismissive and confrontational rather than professional. I'm sharing this experience so others bringing in high-value, original artwork can make an informed decision. I chose not to move forward with this shop.

Tremendous job repairing my nutcracker; went over and above for a very reasonable price. Can't say…read moreenough, recommend heartily !

Very cool store. Been there multiple times, inventory changes so always something fresh to choose…read morefrom. It's my go to gift store!!!!

The woman whom I can only can only presume is the owner is literally off the rails insane. I went…read moreinto browse noticing the "Going out and of business-50% off everything including all fixtures and displays". I found three really destinct cards I liked and I also saw a display large metal window hanger I wanted for my friend for Christmas. Upon purchasing the cards I specifically asked the man working if any and all displays were for sale and he replied "yes of course". By the way the signs are posted everywhere. I went to go get the window hanger and before I knew it I was being yelled at by the woman who had chased me over to it as I was grabbing it off the display she was going for my arms to stop me. She had to sprint over to me considering where I was and where she was. She yelled "you can't have that one!". I replied "seriously am I iliterate?" "The sign is right there and your coworker just stated "everything is for sale including all displays" This woman was yelling, not speaking " You can't have that one it's for display". I said "I know it's a display but I just asked him". She yelled "You can't have it" and "blah, blah, blah" "it hasn't been priced yet, etc..." very very loudly. At that point I could no longer understand her. I was shaking I was so upset. She had turned what should've been a pleasant purchase for a friend into a traumatic incident. I did point out to her the effects of social media when someone acts as she did and she said she didn't care because she's closing. I also left with yelling myself that "there's insanity at large going on in here". I'm sure that everyone has a different experience there but this was my trauma for the day and I will not go back to be subjected to any verbal abuse or harassment from her.

love their candles and their RUBBER DUCKS!! been coming here since I was a child with my mom:)read more

I've only ever ordered online but hands down my favorite candle company! All of their candles smell…read moreamazing and they have awesome customer service!