i was here to visit a relative and I've been in a handful of other SNF, and this one is amazing and…read moreso clean!!! This facility does not seem 10 years old!

Highly recommend The Center of Arrowhead, the facility is very clean and all employees are very…read moreloving educated and all around caring people with big hearts. Patient advocate Josh Hays is very helpful and truly understands the family's needs and concerns as well as patients. Would recommend to anyone who wants great care for their loved ones.

Cleanliness of facility, caring staff, location. The facility was surprisingly beautiful and well…read moreorganized. The fully functional gym with caring therapists was appreciated. This facility is a hidden gem in Glendale.

DANGER!!! This facility, once regarded as the top choice in the Valley, now poses a serious risk to…read moreevery patient. Staff dismissed repeated family complaints that their loved one wasn't right, refused to call 911, and by the time EMS arrived--summoned by the family--the patient's blood sugar had plummeted to a critical level in the 20s. Staff then withheld the EMS report because the family wouldn't sign an AMA form, despite the patient facing death within hours without that intervention. EMS responders noted they visit this place daily and urged filing complaints, with ongoing reports pending against the facility and the nursing board for nurses who endangered the patient via insulin overdose or alleged similar error. If you value your loved ones' lives, steer clear--YouTube reviews include audio of staff interactions and EMS warnings to families.

Inconsistent medication distribution, food distribution and overall lack of care of staff. Any type…read moreof follow up on any issue(s) takes multiple follow up requirements. Lack of awareness and listening skillsets are highly nefarious.

The level of care my mom is receiving from this facility is downright scary. I am actively looking…read morefor a facility with attentive staff who doesn't ignore people who are incapacitated. They sound all night, but nothing actually gets done.

I was transferred from Boswell Hospital, Sun City to FREEDOM PLAZA CARE CENTER for additional…read morehealing and Rehab for a broken Hip. Everyone at the facility was EXCELLENT. My pain and discomfort was addressed by the staff and my stay was pleasant considering what I was at the facility for. My caregivers, Arsinio, Carmen and Molly were EXCELLENT. My case manager kept me advised of my coverage and my rights. At a time in my life, when I needed help the most, this was the right place to be. Thank you all for your dedication and knowledge. Bernadette....

Ask yourself what do you hope to find when you need to bring a loved one to a rehab care center?…read more 1. Clean - 10/10 2. Friendly staff - 10/10 3. Knowledgeable nursing care 10/10 4. Outstanding Physical Therapy - 10/10 5. Nourishing and flavorful meals, snacks available - 10/10 6. Lovely grounds for you to visit with your family and friends 10/10 7. Administrators who are easy to contact, understand the nuances of insurance and Medicare & Medicaid. 10/10 8. Location is central and near highway access in the NW valley. 9. Staff, I have to mention them again, a rehab is only as good as its staff/ 1000/1000 I'd love to mention them all suffice it to say we only had great care. 10. My husband is in great shape he's has been a Freedom Plaza twice now, both for Cardiac rehab. He's here smiling he knows what to do to keep him in good shape, Educating him was very important there were a lot of misconceptions. 11. My mother was 89 when she was there, and we're about to celebrate her 91st birthday she had done a job on her femur bone, they helped her learn to walk and strengthen her leg. Thank you so much. Again, it's awful when you're given a sheet of paper and told your insurance covers these facilities pick... IF YOU PICK FREEDOM PLAZA you've made a great choice for your beloved family member who is counting on you to be their advocate.

First off, I would like thank Seneca Dixon (who is a gem for Boswell) for all of her help relating…read moreto my sister. Boswell Transitional Care of Cascadia is a great rehab center. Caring staff, very clean, good food. Weekly or bi weekly meetings with nursing staff providing updates via phone. Highly recommend for care.

My husband was in this facility for a couple months. They let him sit in his dirty diaper for…read morehours. Wouldn't come when he rang the bell. Everyone was pretty good but some of the nurses like beth. She was rude and tried to make me look stupid. Also a cna there named Sandra. Mean. I since took my husband home.

Clean and smells like normal room air. Nursing assistants everywhere on the move. Therapy gym was…read morepacked with therapists and patients rehabbing. Case manager and leaders cared about the little things. The staff took great care too. Meals are always on time. Call lights answered responsibly. And finally, people working here were friendly and nice to us.

Unable to signed orders for a patient from the DON, admissions who told us "that's not her job",…read moreand Shelly who won't return our phone calls for the required documents needs per state regulations. Everyone sounds incompetent, and giving my community the run around.

This place is huge and they pack the patients in like sardines. The facility shows wear and tear…read moreand is not in great condition. There are not enough care givers which means long delays in responses. Then when they do respond, it's like you bothered them. I'd only recommend this place to someone I didn't like.

Nope. This is not the place you want. Do yourself and your family member a favor and pick somewhere…read moreelse. Read the lowest reviews, there is a trend. They must be paying for good reviews. There are a few good nurses but too many are lazy and they aren't well staffed. My mother and aunt were here at the same time. My aunt had a stroke but they didn't want her to go to the hospital. My mom kept saying that she'd wait for hours to get help with anything. I talked to other patients who said that they'd been sitting in their own urine for hours. I also noticed that they leave the dinners sitting in the hall for way too long time before handing them out. The dinners were there when I showed up at 4 and I left at almost 6 and they just started handing them out. You have to stay on top of them to make sure they're giving medications. I heard one of the nurses say she got confused and must have given pain medication to the wrong patient. My mom had been there for over 5 days and they didn't shower her. I saw a couple of times patients that voice frustration are met with more than 1 nurse at their bedside using authoritative voices and it almost feels/looks like intimidation/borderline bullying. This place shouldn't be open but bare minimum needs to management. The photo I am sharing is of all of the doors with lights are patients needing help, dinner cart sitting out full of dinners, and filthy hall. There's 1 nurse and 2 CNAs per hall. The CNA's were MIA and the Nurse was just standing at the end staring at a computer screen ignoring the lights and dinners.

Impact Physical Therapy has been amazing so far. I was in an accident that left me with several…read moreinjuries, and being in my third trimester of pregnancy has made getting treatment extra tricky. A lot of places either don't have experience treating pregnant women or are super limited in what they'll actually do, which can be really frustrating, even with my OB's approval. I was going to another PT place before this and honestly felt kind of hopeless. They weren't very personable or confident, and I felt like they were too scared to touch me, like I just had to wait until after I gave birth to get real help. I knew I was capable of doing more and wasn't improving at all, it was starting to take a toll on my mental health. Deciding to switch to Impact was the best move I could've made. The care here is night and day. You actually work with physical therapists one-on-one, not just techs, and everyone is super friendly, professional, and knows what they're doing. They offer a bunch of holistic treatment options like cupping, massage, dry needling, stretching, and strength work. I've only been going a little over a week, and already I feel so much more hopeful. I'm willing to do the work, I just needed the right guidance, and they've absolutely given me that. They don't treat me like I'm fragile or extremely limited just because I'm pregnant, and that means so much. I'm excited to keep going and finally feel like I'm on the right path to recovery.

I've been going here for over a year now and I can't say enough about how great it is. Everyone…read morethere is very knowledgeable and fantastic to work with. I would recommend this place to anyone.

Words can't fully express how grateful I am to have found Doug and Scott at Foothills Physical…read moreTherapy. They truly gave me my life back. My debilitating vestibular migraines are gone, and the vertigo has settled. After seeing countless doctors and specialists for my neurological symptoms--most of whom only wanted to prescribe pills--Doug and Scott approached my musculoskeletal injury with incredible knowledge, care, and patience. I was initially hesitant and scared to try dry needling, but I'm so glad I did (absolute magic). Thanks to their hard work and expertise, I can now return to working at the bedside and enjoying my active lifestyle. A heartfelt thank you to the entire team for not only helping me heal physically but also supporting me emotionally (when you didn't even know it) during a time when I felt at my lowest. You made me feel like family, and I'll forever be grateful.

After struggling with persistent elbow pain, a friend recommended I see Scott. WOW! What a…read moredifference! I'm back to working out and can use my elbow for everyday tasks again. I had elbow pain for months, and now it's finally getting better. Scott is awesome! He is super nice and genuinely cares about making me feel better. Thank you, Scott, for helping me!

Encompass rehab was wonderful to me during my back fusion ....very caring office folks and the…read morenurses were fantastic Would highly recommend Them to anyone needing critical care and and healing Over and above Adrianna the admin was kind and made sure everything and everyone was addressed

My father broke his femur and went to Encompass after release from the hospital. I am so impressed…read moreand thankful for the team at this location. Everyone was so helpful, compassionate, friendly and informative. They were respectful and my dad received the best care and encouragement while he was there! I highly recommend this facility