This was my second summer stopping into Gloss with my mom for haircuts. Carolyn and Grace were WONDERFUL from both a service and style aspect. We will be back again to this lovely Biddeford spa for as many summers as possible! read more

Have gone here twice and had a wonderful experience both times! My stylist was Natalie, and she went above and beyond to make sure the look I was going for was completely matched. Even from our first consultation, we exchanged contact information and before my first appointment had time for me to send pictures from Pinterest of what I wanted my dyed hair to look like. Not only that, but she then did her own looking online to find similar ideas and photos to send to me to really verify that she was certain about the specific look I was going for. You can feel that they really CARE about how your look turns out here, which is a nice feeling - instilled from the first moment I walked in and was immediately offered a drink while I waited on a comfortable couch for my appointment to start. (their shop is SO CUTE.) When it came to actually getting the hair dyed and trimmed, again the process was very communicative and all about MY input on what I wanted, which was great. Natalie also is a joy to talk to and kept me entertained with a string of friendly conversation the whole way through. Price-wise, I have had my hair dyed at a fair amount of places and this was definitely the cheapest, by at least $30-$40 dollars, yet I had not a single complaint with my hair and have been so incredibly happy with how the dyeing turned out. If you want a place that actually listens to your requests and values communication, has a cozy and home-y aesthetic, and is not going to be the biggest burden on your wallet, check out Natalie at Gloss. I certainly had no regrets. read more

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I don't know why I haven't walked into this amazing salon sooner! I went in for a simple eyebrow wax and was instantly greeted by a friendly face at the desk! Checking in took less than 15 seconds! The space is so light and bright that you feel instantly uplifted! There was coffee, hot water (for tea) and regular water for you while you wait. My name was called and I was greeted by Megan! She was friendly, welcoming and so easy to talk to. She brought me to the back and we discussed what I needed to get done. The waxing I had was so gentle and soft! I barely knew she had done anything! I recommend her 100 out of 10! read more

I have had my hair cut at Gloss and so has my 20 year old and we both had such a great experience. Love the space, the staff is wonderful. So grateful to have this amazing place nearby!! read more

Asked for an appointment on short notice and they were able to fit me in. They just redid the lobby, it's adorable. I love the fact that they rotate local artists work on the walls, nice to support others in the area. I've been getting a short stacked Bob for years now, and because I've moved a lot, have had it done by a lot of people. Sydney did a wonderful job. I've had so many complements on my cut in just a few days. She tool her time and found all the strays that tried to hide from her scissors. Normly there's a few pieces missed, but not here. The price was great for the cut. Will be going back there and am glad my search for a new stylist is over. I wish I had the guts to attempt one of her pixie cuts she's so good at. read more

Appt with Alicja. I waited 5 weeks to be seen. I asked for a trim and shaping, but leave length of hair. Wanted to preserve any curl I had in my hair. She cut with a razor and cut off any natural curl I had and thinned my hair, that was already thin. Now I have to wait for it to grow out. Not at all happy with result. I paid $65 for a cut that took 20 min, I will not return! read more

Most amazing salon! I have been seeing Nikki for many years and she is amazing, as is the whole salon. If you're looking for an incredible full service luxurious experience with knowledgeable, experienced staff, Gloss is your place. read more

Excellent hair cut. Great price with a junior stylist. Lots of fun products and nice staff too.

Alicja is a hair magician. I love getting my hair done by her. She's approachable, and a total professional. Its my favorite act if self care and I always leave feeling so good about my self. I have thick wavy hair and her hair cuts are always top notch. read more

I have been going to Gloss since I first moved to Biddeford in 2021, and I can tell you now - I am never going anywhere else. The salon itself is very aesthetically pleasing and you can tell that so much effort went into the design. Nikki (@nikkikenthair) is my stylist, and I adore her. My hair has never been healthier and more beautiful until she started working her magic. She caters to all my hair needs and always makes appointments a fun time! I even recommended my mother to her, and she equally loves Nikki and the Gloss experience. If you are on the fence about getting an appointment, just do it. You will not be disappointed! read more

Haircut and color with Sydney! Love my haircut and color is always perfect! Would highly recommend the salon for both services. I have been to a couple of other stylists here too and I have never been disappointed. read more

I set up an appointment online for a hair consult, got the confirmation number, took a screenshot, waited in the waiting room for a half an hour while the owner walked and worked right around me several times. Finally, a few minutes after my appointment was supposed to start, the owner asked me if I was waiting for somebody or if I had an appointment. I explained I had an appointment for a hair consult. She asked with who. I told her Caitlyn. She said Caitlyn is no longer taking any new clients. why didn't their website stop me from making the appointment? Why do they have a policy that they can charge $48 If you don't show up for your appointment, but I had to wait a half an hour to be told that she's no longer taking clients, AFTER getting a confirmation. somebody should've contacted me; they didn't. I wasn't greeted when I walked into the salon. I had to ask where the bathroom was. Nobody smiled or said hello as I walked by. And I got no apology whatsoever. Definitely not the place for me. read more

I have been contemplating doing a big chop for quite a while now, but have been so nervous as I've had bad experiences with hair cuts in the past. I decided to go for it and booked an appointment with Rachael and I am SO glad I did. She worked literal magic on my hair. She was so kind and open to working with what I wanted. I gave her complete creative control after the initial chop and she didn't let me down one bit. I will be going back. I would recommend her to anyone and everyone! read more

I have a wedding in two weeks and just wants a LIGHT trim to clean up some dead ends while keeping the length on my hair. The receptionist was rude upon walking in. She had a look on her face and when I said "Hi, I have an appointment at 2:45" she started at me with no response until I said my name. I saw Cait who was WONDERFUL! I loved her service in every way. However, I was in her chair less than 15 minutes, she very light light trimmed me and did a quick surface cut. Cait was so helpful and sweet and I would love to see her again. However, upon leaving my cut was $60.96. Again, I was in the chair less than 15 minutes and less than 1/4 of my ends were removed. VERY disappointed by this price. Other FULL haircuts cost me $25 on average and this price should have been adjusted to reflect with Cait did. Wish I could go to Cait again but will not go to Gloss again because of this. read more

The worst place to go to have your hair highlighted! I told the hair stylist that I have dark auburn hair. Being a hairdresser she should have known that you have to strip down the hair before you start highlighting but she didn't. I came home with orange hair. She didn't even show me what my hair looked like before I left. I came home and saw for the first time in my bathroom and started crying hysterically!! It was awful and had to be fixed which they did but when I called to get my hair done, I was told that nobody could do my hair because it is to hard to do. I found that very hard to believe that the owner has nobody that can highlight my hair in the entire place. Which means you might find yourself in the same predicament that I was in!! Way over priced!! Who wants to pay $100.00 for a haircut plus tip!! I do not recommend Gloss to anyone!! read more

Was happy to find Gloss. Megan did a fantastic job with highlights. Walked away with just what I asked for.

Honestly, I can't say enough great things about Gloss and specifically stylist Brianna Peterson. I've been lucky to have Brianna do my hair for a few years now and she is just wonderful. She does an amazing job, always listens to what I'm saying and knows what I want. I love that she never pushes additional services and always makes me feel special. Go see her - you won't regret it! read more

First time at Gloss and everything was great! Great location, great service, great cut- just the way I wanted- by Alicia, great price! Going back for sure. read more

Alicja is a genius. She gave me the best haircut of my life and I don't have easy hair! Wow, I'm so happy to have found this gem.