DON'T WASTE YOUR TIME!!! SO INCREDIBLY UNPROFESSIONAL &…read moreRUDE!!!! I just left and what a terrible establishment!! Made an appointment and they quoted a price AND WHEN I WAS 2 MINUTES AWAY FOR THE APPOINTMENT THEY CALLED BECAUSE THEY NO LONGER HAD THIS SPECIAL. I went anyway because i was literally a few blocks away & I had an event to attend...made me wait 20-30 minutes after appointment was suppose to start. And they told me in a very nasty manner, I'd be charged DOUBLE the initial price!! On top of everything the lady slammed down a plastic board with "THE RECOMMENDATIONS FOR TIPS" and argued that I didn't give enough after ALL of the rudeness & INCONSISTENT PRICES ...THEN THEY INSISTED FOR A BETTER TIP LMAOOO!!! HERE'S your Tip...hire people who are competent & then find a job where you don't have to rely on tips because your attitudes stink!!!!! Vibe sucks!

This establishment was unfortunately rude to both my sister and my 17 year old nephew. That's not a…read moreway to conduct business.

I happen to find this little gem on Google maps and decided to give hydra facial and try…read more Rochel has a very beautiful energy and very welcoming. Place is very clean, quiet and serene. Extraction didn't hurt and she explained everything she was doing thru out the process. She gives you a face massage when she applies the moisturizer at the end and it's the best feeling. I felt very relaxed and felt life I just came out of a dream state. Would definitely go back to try more services that she offers. And she doesn't push you to buy products. She just recommends what you might want to add to your skin regimen.

I came here for a post birthday facial and was not disappointed. Booking was very simple and…read morestraightforward online. Once I entered the space it was very calm and quiet and I was greeted right away. I received a deep pore cleansing facial. The facial was great and I left glowing. My skin was analyzed and I was given great advice to aid in my skincare.

Beautiful spa with a relaxing atmosphere. Professional staff, high-quality treatments, and an…read moreoverall wonderful experience. Highly recommend!

Definitely coming back here again and totally recommending it. I started coming here after getting…read morea session for a birthday gift and I love coming back here. The vibe was good and calming. Olga took time to hear my facial concerns and promptly got to work. My skin got noticeably brighter and clearer. The facility was clean and warm. I even get my eyebrows done, very neat.

I've been coming to Skin Solutions Spa for a few months now and highly recommend them. The spa…read moreitself is clean and the ambiance is relaxing. The staff is friendly and professional. Everyone I've had for a treatment has been great. Their prices are reasonable too.

As a soon to be bride, I signed up for Xerf from an IG ad about 2.5 weeks ago. 2k$ for two sessions…read moreas part of a presale. As my wedding is getting super close, I reached out to see the status- with tariffs and shipping from China- the Xerf process was held up. I was generously offered a facial including neck; plus Thermage (value 4k) to make up for the inconvenience. I was very impressed with the empathy shown by Samantha who is handling all these delayed Xerf appointments. My facial with Fran was amazing- she was very easy to talk to ; very kind and informative about my skin. Marci performed my thermage and she was extremely knowledgable and thorough . 5 stars for the services and the compassion of Samantha to be resolution oriented when my timeline was getting compromised. Loss of one star only for the lack of clarity that the Thermage procedure is soooo expensive that it replaced the two xerf sessions that I purchased. The staff informed me over the phone when I called to be able to tip through venmo that the services rendered were practically triple the original product price so no more services are honored and the transaction is considered complete . As a first time client, grace needs to be accounted for on both sides. My first interaction with this place was through IG messages, then texts, then the service then my follow up to clarify what's still available to me which is nothing since Skin Solutions considers my obligation fulfilled. I think this is a business that is doing their best and they genuinely try to have the clients needs at heart. I will also note that my fear was melasma for the extreme heat from Thermage and I am happy to report it was not activated in any way so I consider the treatment a success.

I originally left a positive review because the quality of the lash work was excellent. Both the…read morelash tech & the master lash tech, who are sisters, are very talented & skilled at what they do. I received many compliments on my lashes over the years, which is why I remained a loyal client for so long. I also want to acknowledge that the salon itself is beautiful. The space is clean, well-maintained, & thoughtfully decorated. The atmosphere is relaxing, the blankets are comfortable, & I appreciated the Christian music and R&B that often played during appointments. It was easy to relax & even fall asleep while getting my lashes done. One issue I experienced involved excessive lash fallout shortly after an appointment. When I brought it to their attention, I felt there was an initial attempt to place the blame on me. During that same situation, I was encouraged to book a full set despite having recently received one & was asked to return the following day to complete the service. While the issue was eventually resolved professionally, the experience left me feeling frustrated & undervalued as a client. Over time, I realized that something always felt off in the overall client experience. I'm not expecting friendship from someone providing a service, but with personal services like lashes, waxing, nails, or massages, clients naturally develop a level of comfort & familiarity. Although there were moments where they were kind, I often felt more tolerated than genuinely appreciated despite my continued support of the business. There were also several moments where communication & rescheduling felt unnecessarily difficult. One interaction that stood out was being placed on hold for over 15 minutes. While on hold, I called from another number & the call was answered immediately. The reaction once realizing it was me made the interaction feel uncomfortable. I also invited them to participate in a volunteer empowerment event for young girls because I believed they could be positive role models & demonstrate what entrepreneurship & success in the community can look like. I viewed it as an opportunity to give back & encourage young girls to see successful women who looked like them pursuing their goals & building businesses of their own. While I fully respect everyone's right to value their time & services, a last-minute disagreement regarding compensation ultimately led us to withdraw the invitation. The situation reinforced some of the concerns I already had regarding communication & professionalism. Looking back, I realize I focused heavily on the quality of the work while overlooking how the overall experience made me feel as a client. The lashes were beautiful, & I still believe both women are highly skilled. However, over time I learned that talent alone is not enough for me personally. Professionalism, communication, & making clients feel genuinely welcomed matter just as much as the final result. If your priority is solely the lash work itself, you may have a positive experience. I can only speak honestly about my own experience as a long-term client.

Received a HydraFacial Deluxe plus Dermaplane service this morning and loved it! The owner Khadine…read moredid my facial and she was so professional and knowledgeable about skincare. She announced each step and described the benefits along the way. The facility is so clean and modern. My face looked and felt so fresh. I'm looking forward to coming back here again and most likely purchase some skincare products.

Absolutely the best there is! A wonderful, professional, friendly experience and results! I glowed…read moreand I felt rejuvenated instantly, and I can see the results last over the weeks (despite what I put my skin through!) I have never been a fan of facials but this completely changed my mind about what is possible. I've recommended Nina to friends and even my mom!

THANK YOU, NINA!! what a nice salon! friendly people, friendly atmosphere. I got a great deal and…read moregreat cut! will definitely be back for more!

I came to Natalya when my skin was at its worst, within a few appointments she transformed my…read moreskin!! Her work is amazing and she absolutely helped me feel so much better about my appearance in just a couple of months. Absolutely recommend!!!

I've been suffering from adult acne for many years and have yet been able to resolve this issue…read more I've started seeing a functional medicine doctor in NYC who recommended I see her own personal cosmetologist - Natalya at Skin Silk. I've been seeing Natalya for facials and laser treatment for over a month now and my experience with her has been wonderful. She is an excellent cosmetologist and a very caring person. In addition to facials and laser treatment, she has also provided me products specifically for my skin and instructions on how to properly clean my face every morning and night. She also checks in on me every day to ensure that I am following the steps properly and to adjust my facial cleansing routine depending on how my skin responds to certain products and/or lifestyle changes. I've never worked with a cosmetologist (or even a dermatologist for that matter) who has been more thorough and effective at improving my skin and educating me on how to properly care for my skin on my own. My skin has already started showing major improvements compared to before I started seeing her, and I credit that to her level of care and attention to my individual skin needs. I'm very happy with the results I've seen so far and will continue to see her in the future. Highly recommend!

I went here because of the good reviews but I did not think the waxer did a good job. The wax place…read moreis in the back of Toni's hair salon so I had trouble finding the place and had to call her for clarification. She was running late and I had to wait 20 minutes past my appointment time. There is not an official waiting area so I just sat on the hair washing chairs right outside the waxing room. I got a wax but during the wax, the lady was on the phone the whole time with someone else speaking Russian. She did not try to communicate with me at all. There was wax and remaining hairs leftover in my area that was waxed. Sometimes other waxers will clean it up for you with tweezers, but not here. After the wax she did not give me any instruction for aftercare and I had to ask what to do. I would not come back here again.

Absolutely love this place! Elena has been taking care of my Brazilian waxes for years. I honestly…read morewould never trust my monthly Brazilian to anyone else. This new location has so many options in wax (aside from the regular strip wax). You have to try the chocolate wax; it's practically pain free and the pricing is reasonable. Elena makes sure she gets it ALL off while taking care that there won't be any ingrown hairs, which if you're like me is very important! Aside from being an excellent waxer, she also takes excellent care of my face. She cleans out all of my blackheads and I walk out of there with the cleanest face! Location is literally walking distance from the train, beautiful and CLEAN! There are sweet packages on the website and you can even book your appointment online. You won't regret it.