I had both positive and negative experiences working with Dena of Sunless2Go. Dena was incredibly…read moreprofessional, personable, and sweet! I came with my mom to my makeup trial at Dena's studio and Dena walked me through everything. She had a great eye for what looked best on my skin-tone and facial structure and wasn't afraid to say, "you know that doesn't work for you, we should try this". At one point I wanted to try a nude color (which I'll call Color A), but Dena, my mom, and I all agreed that the nude color looked dry and chalky on me. Dena wonderfully informed me that I would need a richer color to imitate my actual lip color, which I couldn't achieve using a typical nude. So we went with the non-nude color (Color B) that was perfect for my lips. My mom and I left feeling great and very confident in her services. On the day of the wedding Dena was punctual and sweet, and even offered to help when we couldn't locate our wedding coordinator. Dena was excellent in many ways, but there were a couple things that did not go so well. One of my bridesmaids had an unfortunate reaction to the eye makeup Dena used. Her eyes were burning and watering. Dena was great and helpful and tried to fix it, but even after Dena left, the issue came back and my bridesmaid had to have my friend (another makeup artist) remove and redo some of her makeup. This same bridesmaid felt uncomfortable that Dena cut down her false lashes with a pair of scissors so close to her eyes. Maybe this is a standard practice, but my bridesmaid wasn't comfortable with it and was not pleased with her overall makeup. My mom was not thrilled with her makeup either, and altered it a bit as well after Dena left. I also had an unfortunate experience as the bride. Part of Dena's services included a bridal touch-up kit so that I could freshen up my lip color right before walking down the aisle. This is such a thoughtful service and was one of the reasons I chose to use Dena's makeup skills (along with her great knowledge and professionalism). However, minutes before the wedding ceremony started, I used the lip color in the touch-up kit to freshen up my lips only to discover that my lips looked completely different than they had right before reapplying. I showed my mom and my bridesmaids in case I was mistaken, but they all agreed that the color was not the same color. The new color looked very dry and chalky (almost just like Color A which we decided NOT to use during my trial). That was incredibly disappointing and disorienting, but my mom helped me wash off the incorrect color and I applied some of my own lipstick instead. That was a very stressful, frantic situation because it occurred minutes before the ceremony started! After the wedding, while I was away on my honeymoon, I contacted Dena about having received the wrong touch-up color and she was incredibly apologetic and accommodating and arranged to send me the right color. She ended up sending me Color A again (the incorrect color)! Once I informed her of this, she noticed that she had Color A written down in her notes so she concluded that I must have received the right color all along and that it only looked different when reapplying at the wedding because I did not add all the necessary coats of primer as she did. I was disappointed by this response because during my makeup trial, Dena was so detailed, and both my mom and I remember vividly that the color we chose (Color B) did not require layers of primer when she applied it. We remembered that the color came on perfectly without any manipulation. And if it were true that the touch-up color would require so much manipulation and extra primer to look nice again, why was I not informed me of this when I was left me with the touch-up color? I believe that Dena accidently wrote down Color A instead of Color B after my makeup trial (because while I was finishing my trial another client came in so there was a bit of a shuffle and rush to switch places) and then on the day of the wedding I believe Dena used a lot of primer and manipulation to make Color A look similar to Color B, but in the end when I reapplied it, I was left with the chalky color that did not go well with my skin tone or my lips. Beyond that lip-color mix up, Dena did an AMAZING job on my makeup (the pictures are gorgeous and I couldn't have asked for a better look!) and she was incredibly kind, prompt, personable, and professional. I would recommend, though, to future customers that you write down yourself what makeup colors and brands you decide on with your makeup artist so if you accidentally get a color or another service that does not seem correct to you, you can verify yourself with your own information, because everyone makes mistakes. Dena tried to resolve the issue, which I greatly appreciated and she was very responsive. In the end, the issue was not able to be resolved and I never got the name or a sample of Color B, so I requested a refund for the touch-up kit.

Dena from Sunless 2 Go did such an amazing job with my sunless tan, as well as my manicure. I never…read morefeel like my hands can look good (I'm a nail biter, after all) but she made my nails look gorgeous! The whole experience was comfortable and fun. I'll definitely go back to S2G for my sunless tans and my mani/pedis. Loved it!!

Jenna gives the best facial I have ever had! I came to her with my skin broken out and she assured…read moreme that she could solve my skin problems. The facial was relaxing and my skin was so smooth afterwards! I ended up buying skin care products from her which were reasonably priced. Since using the products she recommended, my skin has never been better! I highly recommend going to see her!!

I found this local spa while googling for a place to get a brow waxing the week before my wedding,…read moreand I must say I was highly impressed! Jenna was very friendly and very accommodating. This was by far the best eye brow waxing I've ever had, she definitely won my business! I've found my knew place and don't see myself going anywhere else anytime soon. Do yourself a favor and try this place out if you haven't yet!

I went for a spring has sprung event and purchased a bundle of massages after trialing the…read moretherapist in a short chair massage. All the lady staff were very jovial, and friendly. The place was immaculate, well cared for and comfortable to be in.

Sarah welcomed me into her salon like it was her home. I was very comfortable and relaxed. She is…read morevery experienced and professional. This girl knows her stuff! All I had to do was relax as she took good care of me. She helped me with my skin regiment. The products she uses are top quality. I hope to be able to make it a seasonal treat because I'm worth it!

Scott Miller salon offers makeup, hair styling, ans hair removal services. All staff and…read morerepresentatives are helpful and attentive. For any appointments, the wait time is short. Always offer a beverage prior to the service. No pressure to buy any of the products. Hair stylists offer helpful suggestions and tips with product options. The vibe is clean and beautiful. I've had makeup and hair professionally done for weddings and photo shoots, in addition to occasional haircuts.

I was told I could not return to this salon. Why? Because I questioned what had been done to my…read morehair. They did redo the color. I wanted to give SM another try. I called to make an appointment. I was told I couldn't book anymore appointments. This made me feel sick inside. But of course there are so many other options.

I found Green Tea Esthetics on Instagram and I'm so glad I did! Grace offers customized facials for…read moreany skin type, and truly cares about fitting the facial to the individual. I've had two signature facials so far, and provided Webster doesn't enter the Covid orange zone, I plan on getting them regularly. Speaking of Covid, safety protocols are strictly followed. Wait in your car until your appointment time, when Grace will meet you at the front door. Hand sanitizer is provided, and Grace wears both a mask and shield during the facial. I was so relaxed during my last appointment, I fell asleep (and that does not happen easily for me). Readers with disabilities - the salon is located on the second floor with a relatively steep stairwell and no elevator.

Best facial by far! Best quality products. Always feel so relaxed and comfortable. Can't wait to…read morevisit the new location.

I want to share my experience with Restoration Electrolysis in Rochester, NY, in hopes of helping…read moreothers make informed decisions. I received two electrolysis treatments (one on each half of my chin) on January 26 and February 1, 2025 respectively. After each session, I developed significant scabbing that lasted around a week. I assumed this was normal until the scabs healed and left behind severe hyperpigmentation and textural, pitted scarring (see photos). When I expressed my concerns before my third scheduled appointment to Gia Pauldine, the electrologist who owns the practice and performed the procedure, I felt dismissed. Though a shorter electrolysis session and light therapy were suggested, I ultimately canceled due to an unrelated illness and decided to wait to reschedule. Unfortunately, the discoloration and pitting worsened, so I never returned. I showed photos of my chin to other professionals; another electrologist was shocked by the damage and advised me to stop treatment immediately. Estheticians and a dermatology nurse practitioner believed I had likely been burned during treatment. They recommended topical prescriptions and treatments like chemical peels or microneedling once my skin was ready to handle them. I reached out to Ms. Pauldine on March 19, 2025 requesting a refund for both the services and a hyperpigmentation cream she had suggested (which the NP advised against using) as well as the additional costs I had accrued seeing other professionals to correct the damage. While I initially felt dismissed again as I was told to "trust the process" and it "could take many months to fully resolve" she did eventually reimburse me in full, including for my dermatology copay and uncovered prescription cost. I reported this incident to the American Electrology Association and the NY Electrology Association but was told there was not much they could do. I've attached dated photos. My skin has still not recovered fully and while my confidence has taken a hit, I am patient and hopeful that with continued treatment, it'll be back to normal eventually. I've waited to write this review so that I am not posting out of anger but awareness. My skin is healing, but the irony is painful; I originally sought electrolysis to reduce scarring from ingrown hairs, and now I have more facial scars than before. Please be cautious and advocate for yourself when something seems off! What I experienced is not normal and not ok, I knew it in my gut at the start but didn't want to be pessimistic. I hope no one else has to go through this.

Gia is amazing!!! I knew first meeting Gia that she was going to be a permanent skin care provider…read morein my life. Gia is excellent at what she does! I've been receiving electrolysis hair removal treatments for several months now and my face is looking great! As of recently I've wanted to try different treatments. Let me just say, if you haven't tried Blue Onyx Rejuvenation treatments you really should. My skin has never looked better or felt this smooth in my life! I can't wait for my next treatment. Definitely a treat!! Trust me you won't be disappointed! 5 star treatment :)

I've had laser hair removal by Jill and she is wonderful! She's very knowledgeable in this field…read moreand she made me feel comfortable before/during/after appointment. I highly recommend her!!!

Jill provided me with multiple amazing services. First she shaped and waxed my desperately sad…read moreeyebrows. Then she performed the Awaken Signature Treatment facial. She took her time and almost put me to sleep between the cleansing, exfoliating, massaging and moisturizing. We wrapped up my services with a brow tint. My brows look incredible and my skin is literally glowing. Jill is a consummate professional and empathetic provider. Thank you so much!!

I've been going to Sujanas for a few years. I'm so glad she was able to move out of the mall when…read morethey closed. The new location is so conveniently located! She's great with shaping and cleaning up my brows, they always look so good afterwards and she's able to maintain the shape so well! Painless, quick, and affordable! I will keep coming back!

Ishu is the only person I trust to touch my brows. She has been incredibly helpful with evening out…read morea bad brow job I had a few years ago. Their waxing services are also affordable with great results.