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    Glowwbyykyy

    5.0 (2 reviews)
    Open 8:00 am - 8:00 pm

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    2 years ago

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    EverSun Beauty & Wellness - Lake Elsinore - Sun plus UV tanning bed

    EverSun Beauty & Wellness - Lake Elsinore

    4.5(82 reviews)
    3.1 km
    $$

    Update: The manager/ owner called me which goes along way with me. Apparently, the rude employee…read morequit after her shift the night I was there. She obviously didn't care anymore. Too bad. She's young, and will learn the hard way that you don't burn a bridge. I truly appreciated the sincere apology from her boss, and decided on my own to increase my review from one star to three. My original review is below. I've never had a problem with coming here until tonight. I normally go to the Wildomar location. The only Versa spray tan booth has been broken in Wildomar for the past week. One of the two Mystic spray tan booths is broken too. The only Versa was also broken at the Temecula location. I was inconvenienced for the second week in a row, and drove over to the Lake Elsinore location. I called first. Just to make sure that the only Versa booth there was working. I called multiple times before anyone answered the phone. I confirmed that their Versa spray tan booth was working and drove over there. It was 6:07 PM. The girl who answered made sure to tell me over the phone that they close at 7 PM. I was greeted by Bailey who asked if I was the one who called from Wildomar? I responded "yes." I let her know I had to call multiple times before she picked up. She said she was in the bathroom. That's understandable. I was already frustrated that the Versa still wasn't working in Wildomar. Not her fault. She told me to go ahead and go into the booth for my spray tan. I go into the booth and get fully undressed. Then I realize there's no wipes in the container ....its completely empty. I need those to get the barrier cream off. I had to get completely dressed again and go out and let her know it was empty. She handed me some. I go back in and get completely undressed again. Then I realize that there's no hairnet in there either. Seriously?! Now I'm pissed. I had to get completely dressed again to go out and ask her for one. She didn't care. No apology. She just handed the hairnet. This location is rarely busy. When I was done, I asked her to please have a manager call me. She says "why?". I said "there were no wipes or towel, and no hairnet in the booth. I had to get dressed and undressed twice." She said... "there's no wipes because people keep stealing them." I said "there was no towel or hairnet in there either." She responded "that's because there was someone in there before you." Then she said "you're not supposed to come in after 6:30 PM... I'm closing up." I looked down at my watch. It was 6:34 PM. I came in before 6:30 PM, but that's irrelevant. They close at 7 PM. The blame shifting, lack of accountability, and her snotty attitude was astounding. Very poor customer service.

    The crew at iTan Lake Elsinore are top notch. Nya, Ailani, and the rest of team are not only…read morefriendly and knowledgeable, but really treat every customer like family. Sales aren't pressured, yet the staff also recognizes when a particular product may benefit your skin type, and improve your experience. You'll be well-informed, but the decision is still left to you. The salon itself is always clean and well-maintained, products are well-stocked, and you're always greeted with a smile. For a service where you would normally just check-in, do your thing, then head-out, they still find a way to make you feel welcomed and appreciated. Even though my recent move added 20 miles to my round-trip, I still go out of my way to come here.

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    EverSun Beauty & Wellness - Lake Elsinore
    EverSun Beauty & Wellness - Lake Elsinore
    EverSun Beauty & Wellness - Lake Elsinore

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    Glowwbyykyy - spraytanning - Updated July 2026

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