S/O to sidra! She helped me with what I needed! Found what I was looking for definitely will be coming back she knows her stuff! Great help :) read more

Started a new workout plan and went to the GNC located in the riverside plaza. The employee was a early 30s man, black hair and beard. He was leaning on the counter on his phone when i walked in and gave no greeting. As i was the only customer in the store, and after i wondered around a bit he asked if I needed help. I told him my trainer had a list of supplements to take and I needed help gathering them all. I hand him the list and he scrutinized it silently for a minute then says, "your trainer made this list?" He then began to tell me that the dosages were completely wrong and that one item, Acetyl L-Carnitine is an injection drug. It comes in no other form. He stated "your trainer doesnt know what hes doing." And handed back the list. I had to ask him if he could at least guide me to the supplements he did have, and ill talk to my trainer about the others. He did not want to help. He was non informative, has limited supplement education, and clearly does not like his job. I left without purchasing anything, went to Clarks, were a very helpful and educated salesperson not only got me all of the supplements needed, including the Carnitine that IS NOT an injectable only supplement, but agreed with the program and gave me good instruction on the dosage amounts and effects. Ill never go back to GNC and i recommend no one else does either. Supplements are an important part of overall health. Go to a retailer who trains there employees on this. Clearly GNC does not. read more

I walked into this location looking for some advice and education on a few brands. The other day a friend of mine had recommended that I go into my local GNC and ask about Alani and Ghost. So that's exactly what I did. Isn't that why people go into a brick and mortar like GNC? Apparently not, the sales rep behind the register not only had Zero and I mean Zero knowledge about either brand but was a complete jerk! When I asked him to tell me about each company he told me the exact same thing about both brands! I politely told him he needed to educate himself because consumers come into a GNC expecting knowledge and direction not a bad attitude! When I told him how disappointed I was he just smirked and then laughed and said what do want me to tell you ?! read more

Closed 40 mins early and I just called before I left my location.. 10 mins away.. Bad customer service?

Got all the ghost products so it's a must I got the ghost legend sour watermelon warheads next time I will get the blue raspberry I like ghost how accurate with flavors they are especially the ghost energy drinks I've had most of em read more

I love this place! They have top notch supplements. And I love the environment. Umer especially is very helpful and knowledgeable and is an excellent staff member. read more

super friendly and helpful 10/10 recomend was going to walk out w nothing but with the workers help i got exactly what i wanted !

They lied to me and said they couldn't take a return due to their owner not allowing it since it was an online purchase. Found out from the Tyler GNC that that isn't the case at all. I don't appreciate being lied to. Never going to GNC again. The Vitamin Shoppe will have all my business from now on read more

Razi was amazing. He helped with find all the products I needed. His customer service is out of this world. He was very welcoming and helpful. I'll be coming back to this shop. read more

Come her regular for my protein and supplement needs. Went in for an even exchange of their store brand protein. The employee, Razi, exceeded with providing the best customer service with my time there. Thank you for everything! read more

I came here for ear candles. They not only had them, but had a selection of them! The cashier was kind and forgave me for my distractedness.

I've been here twice and both times was very pleased with the service. Dealt with the same person on both occasions (Friday) he was on his own and made it a point to greet and help every customer. I picked up a pre workout by c-4, protein by muscletech, multivitamin, and a shaker cup. Most people know gnc is not the cheapest option but they have quality supplements and when your busy at work all week and need a boost to make it through the last workout of the week I don't mind PAYING FOR CONVENIENCE. FYI for those that don't know and your trying to save a buck or 2 order online don't buy this type of stuff at Walmart or target like mentioned in another review they may have some name brand supplements there but these are the name brands lower end options meaning not as good, less quality more fillers. If you work out hard does cheating yourself make sense? I hope this is helpful to people. LETS GET THEM GAINS! read more

My favorite store to shop for all my supps! I usually shop online but if this store carries what I need I have no problem whatsoever picking it up from here, since they always price match from other sites like bodybuilding.com and other supplement websites. Staff is very helpful as well as knowledgable about their products and they always provide outstanding customer service. This location also has one of the friendliest owners I've ever met at a GNC. Not to mention if you're looking for any product they don't carry they can special order that product for you most of the time. This location definitely breaks the stereotype of what a typical GNC is portrayed as, great job you guys and keep up the good work!! read more

Prices are higher than other stores (including other GNC stores). They don't like matching prices. I made the error to buy here without realizing that they were charging me $5 more for the product. Horrible costumer service. read more

I had a really unfortunate problem with one of the brands they carry but Anthony helped me and made it the easiest exchange possible. He saved me a massive headache and gave me good recommendations on different preworkouts. read more

Have been back a few more times because it is close. Pretty much the same thing but with one gripe to add. If your store hours are 10:00 a.m. That means you should be up and running by 10:00 a.m not arriving to open the store at 10:00 a.m or even better the next time I went the opener arrived at 10:10 then it takes forever for the cash register to get online blah blah. Trying my hardest not to be desperate enough to go back here. read more

This place is just whatever. There were a few things that irritated me this morning. I went in to buy an NO Xplode Ignitor Shot. I use them when I'm waiting on my shipment of the real stuff. I walked up and the store was locked. The sign said they opened at 10am, and everything was still closed at 10:10. 10am is already a late opening time, and to have the guy be late on top of that, is just bad (he didn't walk up until 10:15). When I walked in I asked about the drink, and he had no idea where they would be or if they even carried them. I was able to figure it out on my own that they were out of stock. I then asked some questions about some different pre-workouts, and he had no idea how to answer me. I knew more about the products than he did, which also isn't good. I honestly don't expect much from these places, but this experience was even worse. Probably won't visit this place again. read more

Super pricey why whould anyone pay there prices just order online or go too walmart / target they usely have good prices for name brand supplements.Hate too give a bad review but they are thrives too mark up the price like that. read more

I walked in, today, asking for a "brain booster/memory enhancement" supplement. The guy directed me to procera xtf extreme focus; an expensive product. I had asked after if they had L-theanine, because I've heard really good things about it, and that if taken w/ caffeine, can give you the same effects. When I chose to purchase the less expensive L-Theanine, the guy changed his tone & attitude toward me (seemingly more defensive) & said, "You're not gonna take that alone, are you?" I said, "No, with caffeine." He then said in a defensive, abrupt & rude tone, "It's not gonna work as well." I explained that I read reviews on the GNC website about procera (which he saw me do) that were negative & he said, "Well you can't always trust reviews!" He was rude & snappy the rest of my checkout, like a toddler acts when they don't get their way. I won't EVER go back to this location. I know I can receive much better customer service elsewhere. read more

I have never dealt with such a rude employee I walk in ask him for a specific product and he kept trying to convince to buy some overpriced crap that was completely different from what I wanted I had to ask him nearly 4 time where do they keep the products I was looking for before he finally gave in and showed me where they kept them, low and behold there was the exact product I was looking for only 1 3rd of the cost of the high price crap he kept trying to convince me to buy then I ask him a question and he very rudely says I don't know man so now all of a sudden this all knowledgeable employee who knew every thing when he wanted me to buy the high price crap he was selling doesn't seem to know anything at all. read more