2 stars only because the automatic wash managed to do the bare minimum. Everything else was an absolute mess. The vacuums had the suction power of a toddler with a straw, the carpet cleaner made my car smell worse than before, and the machine itself was glitching like it was fighting for its life. You'd think for a detailing setup they'd at least provide spray bottles or attachments for tight spaces, but nope -- just random wipes and disappointment. I left with a dirtier-looking car, funky-smelling carpets, and regret for wasting my money. Honestly, I could've cleaned my car better at home with a Dollar Tree spray bottle, a rag, and pure spite. Won't be back. read more

I pay to be a preferred member buyer time after time there is no towels to wipe down my car don't understand why it's so hard to keep this full. Was there today and every towel bin was empty and I was not the only one not happy. If you can have two to three people standing around and Taki g to each other maybe you can put so eo e o. Towel duty or lower my member price. Not very happy and you all are getting g many competitors in the area . read more

If you have bug guts on your windshield this car wash will not remove that. Customer service is horrible.

I live 90 miles south of Lee's summit. This is the second time I've been duped by this company . It's the only one I know of passing through. I'll definitely find a different company. This is the second time I've been duped by this company . The first time they signed me up for monthly membership and this time absolutely no bugs from the nose of this car was removed . I had to get out and hand scrub till I was tired . I pictures to prove it . read more

No prewash of grille, windshield or wheels. Drying not adjusted properly. Charlie's is a much better and more cost effective experience.

A lot of times are closed because of mechanical issues???. I have a 2007 not a really wide car but the washers and brushes on the inside. Do not even touch my passenger side of the car. In addition, the on the passenger side is never operational, at least that's what they say so what is the point. They spray my driver wheels, which are the worst, but the passenger wheels are filthy. I'm going to cancel my membership and go somewhere else where they maintain their equipment. read more

This place is a joke. I paid like $26 for the best car wash option. First of all, I don't understand why they spray off the drivers side of the car as you're going in but none of the passenger side. When I got parked to vacuum, my back window was a solid wall of dirt/film, like nothing even touched it, and wiping it with a microfiber towel just made it worse!! I've never regretted spending money MORE than when i go to this car wash. read more

Decenrt wash WHEN IT'S OPEN. Down for "maintenance" a lot, including this morning. One more episode and I'll be cancelling my membership and trying Charlie's! read more

Hoses always plugged, never any wash cloths. Cones out 5 minutes before close. Use another monthly car wash.

Challenge Accepted! It has been a tough winter for my SUV. Usually garage kept, work on my garage floor has kept the car in the driveway through the worst of the winter's snow and ice. So yesterday would be a real challenge to penetrate the road grime and salt to reveal the true colors. Early afternoon I pulled in to GO Car Wash and was amazed to still see all three lanes backed up almost to the entry! Realizing the challenge, I opted for the $20 wash. After an acceptable wait I pulled in to the bay. Afterwards I checked the car over and noticed the wheels and quarter pannels were still dirty. Pulling back into line I pointed that out to the attendant who said, "no problem," and ran it through again. Job done, this time it was clean! As the closest thing to a full service car wash in Lee's Summit, they have discontinued handing out the damp towels for wiping the interior and do not clean the inside windows (the nearest place that does is in Waldo), but you still do not have to stand in with a wand in the wet while washing yourself. Even with the post snow demand (come on, three full lanes waiting to get in!) it was still a comfortable short wait to get a clean car. With that much demand they must be doing something right! Yep, I will continue to use "GO" as my go-to car wash in Lee's Summit. read more

GO Car Wash - Car Wash Near Me - Lee's Summit, Missouri

AMAZING customer service! Inside the tunnel they make sure your vehical is sprayed from front to back. Managers and crew are friendly!! Abbie was patching a pot hole and asked how the car wash went! Spencer upgraded my package to a family package! Saved me some money! Friendly smiles and love the air freshners! Thank you for all you do! Made my Monday extra special! read more

When it was Mirror Shine by Belfonti the employees seemed to care about customers and that their cars turned out clean. Now the employees are very un-caring about customers or results. No greeting. No smiles. Equipment is not maintained. Sorry... these vacuums DONT suck. Rotating brushes either don't touch car or attack it. Soap on cars is illegal now. Management is absent. I have 5 vehicles with my company on Unlimited here and have for about 7 years. I am now shopping other car washes. Sad. read more

Agree with Jessica S.'a comments completely. Did not get bugs off the windshield or grill, side of Yukon on door had a one foot dirt patch. Not an effective car wash. The automatic one on Hwy 7 and Hwy 50 at gibson's is cheap and much more effective. Charlie's is much better but didn't open til noon on Sunday. $18 and went through a second time and no better. read more

Vacuums wrapped in duct tape to keep together, suction horrible. The self serve wash was horrible and expensive and took a chip on my hood and peeled the paint off even more. Quarters kept falling out of the part you put them in so had to insert 3xs. This place is just junk read more

Used to love this car wash. Apparently the look and name aren't the only things that have changed. I upgraded to the $12 wash and it didn't even come close to getting the bugs off. It's only March so it's not like they are even that bad or baked on from the hot sun. It also left my car so wet that I was forced to use the windshield wipers just to see to leave the place. So you can imagine what kind of water spots it left on a black car. 10/10 do NOT recommend. read more

GO Car Wash - Car Wash Near Me - Lee's Summit, Missouri

This location has awful customer service I have been to the one in independence off 291, the raymore location and Overland Park location and this one is by far a joke. We pay for a monthly membership. The other locations will spray off your rubber car mats and this one never will because they are too lazy they don't even spray the car with the sprayer like they are supposed to. read more

Won't be going back... does not give a good wash. Tried them twice and had to go back through both times.

I was at your Lee's Summit location today and was totally disrespected! I asked for a $12 car wash and was charged $20. When the customer service representative realized the mistake she asked her manager to come and refund $8 which was the balance after my car wash. Another representative came out and acted as if I would be refunded and called for his manager. The manager came and I told him I gave the customer service representative two $10 bills to pay for me $12 car wash and needed $8 back. He walked back and forth as if he was going to refund me then he came back and said he didn't see that I paid for a car wash. I became angry and confirmed with the customer service representative that I did give her two $10 bills and she nodded her head, yes. The Manger became upset because I wouldn't accept five free washes and instead of a refund. We got into angruement, both he and his employee cursed back at me (both males) after I cursed at one point the one of them charged at me (the one with the beard) I was banned from the car wash which is fine with me. I don't believe I would have been treated this way if I were a white woman!!! I will never recommend this location to any one!!! If I could rate my experience a zero star I would. I got my $20 back which everything that went on didn't have to occur had the manager simply done what he did, open the machine , pull the two $10 bills out and give them to me as he finally did! These two guys working today 11/25/2021 were royal assholes!!! read more

If you're wondering why I'm not a verified customer, it's because I'm not. I wanted to be a customer at the self service booth, but their credit card machine had tape over it. As I became more and more high from their unmaintenanced drain trap drying out and allowing sewer methane into the area, I thought "no problem" as stumbled over to the change machine. What's that? Are my eyes deceiving me because of the noxious gas they're allowing into the area? No, they're out of change. Well I'll just go get change somewhere else, but as I return to my booth, I notice that most of the change boxes have been forced or tampered with. I'm gunna guess the change vending in all those booths is faulty too. Unwilling to have my hard earned change stolen, I'm headed elsewhere!! :-( read more