We hired Seniors Moving Smarter to help us with our downsizing needs. White Mitten Movers came to…read moretake our larger furniture items to our new apartment. We couldn't be happier with the entire experience. The young men knew exactly what to do and how to take special care of our belongings. They didn't waste a minute. They were attentive to our requests of where to put our furniture and even had a welcome suggestion or two on what they thought might work better. We can highly recommend Seniors Moving Smarter. They were a lifesaver for us. Jim and Mary Anne Schneider

We felt absolutely fleeced by this business! Called and got…read morean estimate that started out as a reasonable price... then, it became everything was changed to added on costs! We hired someone to come in and pack our loved one's belongings, only to find out after we opened the boxes months later that they literally put one or two small items and a TON of craft paper wraps in the boxes... because they charge by the box, we OVERPAID terribly! I would NOT RECOMMEND this business to anyone!

Cody and David did an excellent job relocating my 95 year old grandfather…read more They never stopped working! They followed all COVID-19 guidelines. Super friendly and easy to work with.

The owner of this business is a crook, a liar, and a thief…read more He and his assistant (Cody and Stephanie are their names, respectively) will tell you lie after lie, or lies by omission of information, to get you to use their business. They also lie to their employees, and they overwork them while undersupplying their customers appropriate support so as to ultimately charge the customer significantly more and pay their workers much less. My move was quoted at "5 hours, 6 tops". It took NINE HOURS, three hours longer than they even told the crew to expect. When signing with them, I asked them to charge a different card than the one they forced me to give with much pressure and no time to think in order to secure their services with a deposit of 140 dollars. They then sent me a contract stating they charge a 15 dollar service fee for credit transactions. So I told them I would be paying cash. I expressed my concerns to Cody during the move, and he said "if you're upset we can work something out." He then proceeded to ignore my calls and texts and charged my original card (the one I said NOT to use) for over a thousand dollars. Do not EVER use this company for anything. Their actual moving teams are wonderful; the owner should be in jail.

Trusted company has been around for years , Hard working…read moreand caring staff they will do whatever it takes to get the job done right , they go above and beyond ! If your family or your company needs to be moved this is definitely the place to go!

Very bad experience. Was told multiple different delivery dates by different people within the…read morecompany. Delivery was delayed even longer than expected (10 days post pick up). Boxes were labelled incorrectly and a handful of things were placed in random boxes/bins making it difficult to find certain items. On arrival, this made it difficult to put things in the correct places. The delivery team on arrival seemed in a hurry to leave, not placing boxes in the correct rooms. This made it difficult for me as I couldn't carry the boxes by myself, so I had to open boxes on a floor and slowly bring things a few items at a time up or down to a different floor. Many boxes/bins were placed in the garage that should have gone in the house. The assembly team that came to put the trampoline back together had to come back twice because we initially couldn't find the box of trampoline parts. Additionally, I had a hard time getting in touch with them the second time until the company owner reached out to me and then reached out to them. Then I later discovered that the the metal pieces holding up the basket on the front of my bike were damaged badly, bent in multiple spots and need to be replaced. My refrigerator doors are also out of alignment now and a small corner piece on one door is damaged. Tried reaching out to the coordinator and claims department to address these issues and still without resolution for the problem. The line for the claims department has a full inbox and I am unable to leave a voicemail. EXTREMELY chaotic and horrible experience with this company. Would NOT recommend.

This company is still crushing the local competition! They're so responsive, professional and…read morereasonable compared to other companies my friends and I have used. Keep up the great work, guys!

Michael the Mover is responsive, flexible, super fast, easy to work with....and WAY CHEAPER than…read moreother moving companies. Michael even gave me ideas and offered options to help make my move go quicker and cheaper. I don't think they even took a break. They worked fast, non-stop, and took great care of my stuff. It's an easy choice. Don't waste your time talking to bigger moving companies who are embarrassed to even give you a price over the phone (instead they send you an email with a 4-page PDF that attempts to justify a price almost three times higher). Go with Michael the Mover. I can't recommend enough!

Jaden and Doug made our move very smooth and stress free! They were very detailed and careful with…read moreour belongings even though we were only going from Grand Rapids to Traverse City. They were also great to talk to and just overall great respectful people. We will be recommending New Neighbors to all of our friends and if in the area will use them again! I would be wrong to also not mention how great their scheduling and owners are. They came out to our house and even looked at all of our stuff to give us a very reasonable quote and followed up many times before our moving day. Thank you so much again!!

Showed up with pink on my favorite color. The wait was longer than expected but well worth it. Very…read morepersonal. I recommend this company for anyone who needs help moving.

Really excellent sales pitch - senses your values and capitalizes on them. End work product (the…read morepart he finishes) is done well, but he skips parts of the job toward the end so he can leave. He underestimates the time needed to do the job, and then blames the particular bad condition of your property for taking more time. His verbal promises change from pre-quote to day of job, he asks for more money after the job is underway (for things he forgot to put on the quote), and he won't come back to fix problems you discover after you paid him. I posted pictures here of things he didn't finish that he promised to do in exchange for more money. Very poor communication unless he wants something from you (doesn't return calls or text back). What would have been a 5-star review became 2 stars due to leaving it unfinished. It's really too bad, because the unfinished work is your last impression of him and it overshadows the lion's share of work he does really well.

Showed up on time for both estimate and completion of the job. No problems or issues. They took…read moreextra precautions to protect the plant life around the house and yard. My roof looks brand new and so does my house. They are simply the best.

I hired Adam and his team here through a quote request on yelp, I believe. He is very detail…read moreoriented and empathetic to the customer's needs. He covered every corner of detail, letting me know we were on the same page. I felt reassured at every turn that things would go well when his guys got here. When the team showed up on moving day I was very pleased with their pleasant demeanor and can do attitude. Not to mention how freakishly strong and agile they are. I feel like they performed the move the way I would have moved my own things. I am very grateful to Adam and his team, and recommend them highly.

Very responsive and follow up when needed. Very professional and friendly! With our situation, we…read moredecided to do our own move but Adam and Mighty Movers supported us through it all.

Erika and her team at CSC have been cleaning our home for just about a year now. We have been very…read morehappy with their service. Whenever we've had an issue, Erika is fast to respond and offer a solution. I feel comfortable with the crew in my home while I am gone, they have always been respectful and professional. I feel even more confident knowing they are nationally background checking, they are insured, and certify/ train each employee. Fan of their natural cleaning products and love the smell of our home when we come back after a cleaning service. As a working mom of two boys, their services have allowed me to focus on family and other priorities, and not stressing when or how I am going to have time to clean my house - serious lifesavers! They always go above in their cleaning, my kids love running home to see how their stuffed animals have been arranged each time. I have recommended CSC to friends and family! Not to mentioned local & women owned!

Cleaning Solutions was my housekeeping company for one year. The cleaning person that I worked with…read moredid an excellent job. Unfortunately there was no consistency. Things changed every week. I never knew when they were coming, sometimes they would bring strangers into my home for training purposes and expect me to pay full rate for someone with no experience. One time I had a new cleaner who did not know how to change bedsheets. Communication and customer service was poor. They raised my rate by $25.00 in the first 10 months. They constantly had staffing problems. Do not recommend. If you are looking for consistency, communication and transparency keep looking!