This was my favorite place nearly a decade ago when I came regularly. They even had a membership…read morerewards program. Now it is well past time to invest in some major equipment and cleaning overhauls. I went in mid March and the wax service was down, the undercarriage clean seemed to have been broken out. Their signs are also extremely worn and faded. I'd love to have a local place I can rely on but I'll need to start shopping elsewhere if things don't change.

Brought my car in for a "Take Flight". The man taking the car gave me a slip for "Ben's Basic." I…read moretried to explain that I ordered Take Flight because i wanted the undercarriage after all the salt and the wax. He just kept saying yes yes. So I ran into the man at the desk before my car went through and he was an older man who is American and fluent in English and I was shocked at the terrible customer service. He said he couldn't do anything about it. I explained the most important part was getting the undercarriage done. He blamed the misunderstanding on the fact that, "Nobody here speaks English." There's nothing I can do. I asked why I couldn't just pay the extra cost of $8.00 and send the car through again for the undercarriage and wax. At first, that didn't seem like an option. I explained that I didn't want to pay the full $22.00 to send the car through for what I wanted after paying for the Basic car wash which I didn't want. He just kept saying that I was getting the basic and there was nothing he could do. I explained that his excuse of no one speaking English was not my fault as the customer and most businesses could easily fix this issue. He said it wasn't his fault no one spoke English and he couldn't do anything. After I told him that it seemed this was horrible customer service he did let me pay the extra $8.00 and sent me back to the entrance to talk to the guys and have one of them come up to him at the desk. Really? If they don't speak English how am I supposed to do that? I did find one of the guys at the entrance and got him to follow me up to the older man at the desk. Apparently, the man at the desk had called in this really nice lady and explained to her. Her name is Gladys and she was FANTASTIC. I kind of picked up negativity when he told me that no one there spoke English. Thought that was kind of insulting to the workers. Well, I can tell you Gladys spoke Perfect English! She understood completely what I was saying - that the undercarriage was the most important part with all the salt and that's why I wanted to pay the difference and run it through for just the under carriage and wax. She took over and her customer service was fantastic. She actually drove it through herself and did the entire Take Flight. I'd give her ten stars! She should be the one who deals with the customers. In two minutes she took what was horrible customer service to stellar customer service. She reflects fantastically on the business. The older man behind the desk who only works a couple days a week from what I understand reflects so poorly on the business that he should not have contact with the public. Hence, the one star! My car was nice and clean and thanks to Gladys, I got what I had requested in the first place. Thank you Gladys!

Crappy old and outdated. Waste of money. The layout is terrible. Have to pay for vacuums,…read moreridiculous.

Great group of guys, that take pride in there work!! And I've noticed a difference in other car…read morewashes they don't come out as clean as green hill they use top tier washing detergents, and very clean. I recommend this to everyone, you're gonna be thankful when winter is around the corner and the salt and chemicals that are used , having this car wash at a perfect location,5 stars all the way!!

I have been coming to this carwash for years and even had their highest membership which allowed me…read moreto have my car washed daily. When I joined the membership I was told to at least come once a week for it to be worth the cost but unfortunately I moved to another area which doesn't allow me to conveniently visit as frequently as I once did. I must also say in the last 2 years the quality of service and hospitality did decline after the previous service staff is not here anymore. I'm not certain if they got new jobs or left the country considering some things that are going on socially, but the new team members just don't seem to have the same care as before. I have decided to cancel my membership for these reasons and also there is a new larger one that's closer to where I moved 4 years ago now; they got a lot of money from membership out of me without my using it over the last 2 years as much. The popularity also outgrew this location's size as many of the times I wanted to stop I didn't because the line was too long. I still think this is a great business to support.

Touch less car wash, top package actually had my car coming out dirtier. I had to go to another car…read morewash to re wash my car. The vacuum I used also didn't have enough suction to pick up crumbs of the mats. Place is basically a scam, at least if you get the touchless. Not gonna bother going back to try the normal tunnel wash, I wouldn't expect much better.

I've been to an untold number of self service car washes over my last 50 years of driving and this…read morecar wash is the absolute best I've ever, ever used!

A great place to take your vehicle if you truly care for it! The facility is always clean and well…read moremaintained - above all no waiting. 8 vacuums to choose from. This place even has a detail area to hand towel dry your vehicle. The facility also uses hogs hair on the foam brush which is great - will not. You can start the self serve wash for as little as 2.00 very affordable. The car wash also features an automatic touch-less bay that is very nice - other automatic car wash facilities in the area push against your car and scratch them causing damage. I highly recommend this place.

My car was rear ended inside the car wash. They could care less from the top down. Denied any…read moreresponsibility. That take control of the car once it is inside and have nothing to stop this from happening? NEVER COMING BACK

I have been coming here for years. When it changed over to Captains, I would always have trouble…read morewith the tire shine. Told them several times. Just stopped getting it but washes were good. However, within the last few months, it has gone down hill. It isn't cleaning my car like it used to. Mind you, I have the same car so nothing has changed on my end. Today my car came out looking just as it did when it went in. Still dirt and bug guts all over my front end and windshield. Spoiler looks like it wasn't touched. Time to find a new car wash. Such a shame as it's so close.