My experience​ at Windham hospital today was excellent. I had never been to this hospital before…read moreand I went for outpatient services to visit a doctor and then go to Radiology . It started off that I was in the wrong building but was guided professionally and kindly by staff members where I needed to be . In my appointment area I was met with wonderful reception and called by the doctor's assistant when my time had come and she was wonderful . The doctor I visited was just great , patient , kind and knowledgeable. After I was guided to Radiology where that department also was terrific, the reception there and x-ray technicians did a wonderful job helping me . I was delighted from my first step in the building with everyone that I met and was so pleased to see such kindness and professionalism throughout my time there . Thank you Windham Hospital

I admitted myself to this hospital after my foot was broken in 3 places, and though the nurses were…read morefantastic and I recieved great care, the hospital chose a surgeon who was not covered by my insurance, leaving me with thousands of dollars to pay out of pocket. I specifically chose this hospital because it was in-network and was repeatedly assured that my care would be covered. I had never been hospitalized or broken a bone and didn't know that the hospital would claim everything would be covered but then assign me a surgeon I'd need to pay for out of pocket. This is suprise billing and is illegal under Connecticut law. This is deeply unprofessional and for those who don't know the laws and how to fight this, it's extremely predatory. If you are in this situation, ask EVERY TIME a new doctor or specialist comes into your room if they are covered by your insurance before accepting ANY care from them. This should not be something you need to worry about when you're hospitalized and they know exactly what insurance you have and who is and isn't in network. Either they are very incompetent, or they are deliberately screwing patients over. ​

Dr. Kipp Spencer is such a phenomenal doctor. He is the most caring and genuine person. He takes…read morehis personal time to help me. Dr. Spencer will be my Primary Doctor as long as he is in practice. He truly cares about his patients. Respectfully, Jeffrey Landry

I take my kids here and have been trying to be seen myself to get the referrals/authorization for a…read morecolonoscopy since my dad had stage 4 colon cancer. I've been trying to be seen since June and everytime the appointment approaches, they call and reschedule it out a few more months, next appointment is in April now, almost a year of trying. Generations is part of why our healthcare system is broken. I will probably die of cancer cause I couldn't get screened timely.

They are fast, friendly, knowledgeable caring. The waiting room and patient room are very clear,…read morethe nurses are awesome, and the ARPNs and doctors are the best!

Terrible. This Hartford HealthCare clinic in Willimantic CT has disregarded appointments,…read moredisrespected patients, and failed to deliver samples to Hartford Healthcare Windham Hospital for test results. We can walk from the clinic to the hospital but the clinic can't have samples delivered effectively. On multiple occasions the attending medical staff inexplicably prioritized fair-skinned patients regardless of condition, appointment, arrival, or even check-in. Apparently personal bias decides who's seen next. When asked any questions, the medical staff get belligerent and call the patients "combative" (code to justify hostile actions) while provoking confrontation with rudeness & disrespect towards patients. Front-desk staff are kind and professional, too bad the patients can't get such consistently good service from the medical staff. Be fair, do better. Our lives depend on it.

I remember Stephen as a highly experienced, well balance practitioner, looking after me (with my…read moreshitty Welsh skin as he called it!), and my older neighbor in Storrs, Norman Klyne (RIP). I hope Stephen is doing well. I am now in Kenya and still alive, despite the comorbidities. He is an excellent, down to earth British doctor, who tells it as it is.... Peter Davies wgphdavies@gmail.com

Unlike too many physicians, Stephen Leach, takes time with his appointments, listens well, explains…read moreoptions rather then telling you what to do, keeps to his appointment schedule on time, and does not consider himself a demigod. His staff's demeanor follow his lead. An appointment is about as pleasant an experiences as going to the doctor can be.

2 appointments cancelled on short notice, no follow up with patient, Dr.Lima talked down, announced…read moremy expectations were too high when I explained I wanted general health monitoring, argued that cancellation was Doctors privilege and never even looked at my chart or asked what I was there for. Awful. Then office manager supported his rudeness Awful place

Five years ago we moved to CT from MA. It is a very daunting procedure looking for new physicians…read morewhen you left the ones you trusted for a lifetime. We went to HHC in Willimantic and I was given an appt with Beth Cheney. At first I was skeptical about having an APRN for a primary care, but there was no doctor available at the time. I have been with Beth now for 5 years and when I call and cannot see her, I am skeptical going to anyone else. I have come to trust Beth with anything regarding my healthcare. She has referred to me people that she has had personal experience with, with her own family members. I ended up needing open heart surgery, literally trusted her with my life for a referral. I continue to dwell on her advice, I know she truly cares about me. At one time, I needed immediate assistance and she took care of everything while I waited, making sure I was seen and taken care of.