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    Backus Outpatient Care Center

    4.2 (5 reviews)

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    Backus Hospital - as it says in plain English KIDNAPPING!

    Backus Hospital

    2.3(44 reviews)
    2.5 mi

    Came in for an outpatient procedure at the Endoscopy department. It was easy to find the location…read morewith phone call instructions I got. Registration desk was quick and pleasant. Lori, Kathy and Susan went above and beyond taking care of me. Lori did my intake and was patient and extremely knowledgeable of her department. She explained and provided me with so much information. She walked me through the entire procedure and made me feel like I was in great hands. Susan did my IV line and got it done smoothly and in one try. Kathy took care of me during and after the procedure. At all times I felt I was in great hands. I have to say it was my first time at Backus and I was very happy with their services.

    My 42 year old daughter visit 9/16 with c/o hypertensive crisis-200/100 blood pressure, headache,…read moredizziness, sweating. Waited in waiting room 3 hours before treatment in main E.D. NO CARDIAC MONITORING. NO AMTIHYPERTENSIVE MEDICATION GIVEN. DISCHARGED IN HYPERTENSIVE CRISIS. Yes, I am a retired RNBSNLNC. (Legal Nurse Consultant). Yes, I worked in your ED in the 90's when this patient presentation and treatment would NEVER have occurred. She returned this evening with worsening symptoms. As I write, she is receiving yet the same NEGLIGENT treatment again! Writing this review is my first step. My next step is to contact Backus Hospital Administration, legal counsel, and media attention to this matter. I'm certain my daughters case is not an isolated one. Ann Lancellotti. RETIRED RNBSNLNC.

    Backus Outpatient Care Center - hospitals - Updated September 2026

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