My experience​ at Windham hospital today was excellent. I had never been to this hospital before and I went for outpatient services to visit a doctor and then go to Radiology . It started off that I was in the wrong building but was guided professionally and kindly by staff members where I needed to be . In my appointment area I was met with wonderful reception and called by the doctor's assistant when my time had come and she was wonderful . The doctor I visited was just great , patient , kind and knowledgeable. After I was guided to Radiology where that department also was terrific, the reception there and x-ray technicians did a wonderful job helping me . I was delighted from my first step in the building with everyone that I met and was so pleased to see such kindness and professionalism throughout my time there . Thank you Windham Hospital read more

I admitted myself to this hospital after my foot was broken in 3 places, and though the nurses were fantastic and I recieved great care, the hospital chose a surgeon who was not covered by my insurance, leaving me with thousands of dollars to pay out of pocket. I specifically chose this hospital because it was in-network and was repeatedly assured that my care would be covered. I had never been hospitalized or broken a bone and didn't know that the hospital would claim everything would be covered but then assign me a surgeon I'd need to pay for out of pocket. This is suprise billing and is illegal under Connecticut law. This is deeply unprofessional and for those who don't know the laws and how to fight this, it's extremely predatory. If you are in this situation, ask EVERY TIME a new doctor or specialist comes into your room if they are covered by your insurance before accepting ANY care from them. This should not be something you need to worry about when you're hospitalized and they know exactly what insurance you have and who is and isn't in network. Either they are very incompetent, or they are deliberately screwing patients over. ​ read more

Staff is overwhelmed and seems bothered when you need something. They also seem shocked when you want to be part of your family's treatment plan. Do not go here!!! read more

We showed up at the hospital today for a COVID Vaccine clinic and were so impressed with their organization, their friendliness and their efficiency. A terrific operation by all measures. We arrived early for an appointment, were checked in immediately and within five minutes got our shot. These folks are professionals, and we applaud them. If we lived closer, we'd almost certainly use this hospital for our medical needs. read more

lwas discriminated against and bullied by emergency room at windham hospital md starting I had no right to be at the hospital with 9/10 pain and questioning blood clot I called management and they seemed to care for a second then sent a letter telling me I was in the wrong I went to backus much better care and compassion He came in pulled up a chair crossed his arms and states what do you think your arm is going to fall off I am on comp and have had chronic pain which Exacerbated the day before I was treated like a POS my blood pressure was 169/102 my pulse was 126 stated I was stable ( moron) I would not go back there if I was dying Not to mention that will hire anyone without experience No bedside manner I was in a crisis and treated like I was a drug seeker I would not go back there I'd rather die read more

Soooo...... this hospital - since becoming a Hartford Healthcare Partner - has suffered a tremendous decline in services offered and skill available to treat those coming in the door. Unless you need basic sutures or a cast, avoid the ED at all costs. Anything serious is best treated elsewhere. As a sign of the same, anyone notice the new, larger heli-pad? How about the Increased flights fleeing this facility? Anything serious is taken care elsewhere. They Don't even Offer childbirth any longer. Additionally, healthcare staff are paid poorly and they focus on PC rather than quality of care. read more

Horrible. Doctors don't care. Nurses will threaten you with security guys. All they care about is you insurance and legal things. We have to fix this. Across US. read more

I got greeted by so many nurses and doctors but nobody did anything but say hi. i was in contact with the payment taker discussing insurance more than any doctor or nurse in the hospital. definitely shows what they value the most. read more

I travel all over the US and this is one of the best hospitals I've ever been to. Everyone one from the ER, OR, ICU and staff on the 4th floor were the greatest even the doctor I had from the ER was great and made sure to find out what was going on and solve the problem immediately.. I went into ER at 2pm by bout 7pm I was fixing to be prepared for surgery to have my appendix removed.. All in all great staff and great hospital.. They truly cared about their patients. read more