I'm a UCSB student who recently moved out of a 2B1B unit in Isla Vista, and I called MasterCare for…read morea move-out cleaning. Before the cleaning, the unit was pretty dusty, and there were stains in the toilet and kitchen that I had personally tried to remove for months. I tried a lot of things but just couldn't get those annoying stains off. A few days before my move-out, I decided to call MasterCare and schedule their cleaning service. The service was excellent. They sent a 2-person cleaning team, and the total cleaning took about 4 hours. They magically cleaned the stains that I couldn't manage to remove after months of effort (seriously, I don't know how they did it lol) They cleaned inside the windows, oven, closets, floors, ceilings, and even areas like behind the refrigerator. Everything was cleaned very thoroughly. After they finished, they asked me to check the unit to make sure everything looked good. When I checked, the floor was clean like a mirror(literally reflective lmao see photo I attached) (no exaggeration). The communication with the cleaning team was also very smooth. They were friendly, professional, and did an excellent job, honestly better than I expected. Given the quality of work they did, I think the price is very reasonable. (Some random and weird thoughts: I'm a CS student doing research in AI and robotics, and watching them clean actually made me think that it would be pretty hard to design a robot or RL algorithm that could match their level of cleaning expertise lol +1 point to the human team) After the cleaning, my property managers inspected the unit and said it looked great, so it seems like I'll be getting my full deposit back, which I'm very happy about. I also had great communication with Linda, the company's manager. She is efficient, responsive, and professional, and the whole communication process was very smooth. I enjoyed communicating with her. So, if you live in Isla Vista or near UCSB and need a move-out cleaning, I personally recommend MasterCare

MasterCare provides quality service. Linda scheduled us and focused on the service we requested:…read morebathrooms & kitchen. The crew arrived on time and did a spectacular job. I highly recommend MasterCare and will definitely use them in the future.

Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

We had the slate flooring in our home cleaned and sealed after a pipe broke and flooded our home…read more Once all reconstruction was completed, the floors were done by 805. They did a stellar job and the floors are super clean. Communication was great and everything went well. The insurance company paid for the job, so I'm not certain what the costs were. They did pull some paint off a door where they taped up some protective plastic sheeting. I'll contact my GC to have that resolved.

I reached out based on the Yelp ratings, which seemed stellar. Shocked at the experience…read more First off, we scheduled a date and time for the estimate. After nothing for 30 minutes past the time, I call and they said they would be there in 20 minutes. Shows up one hour past the scheduled time...it happens, I understand, but maybe you should at least apologize and give me a heads up? Apologizing after I call you out is not comforting. Very nice in person, Takes measurements and discusses. This was a Friday, so I understand we might not get the estimate soon. I'm told, if not this weekend, I'll get it to you by Monday eod. No worries, that's reasonable. Heck, it can be any day, just do what you promise. Monday nothing. Tuesday nothing. Call Wednesday. Says I'm really busy, No apology until I call them out on what they promised. I didn't set the expectation, they did. I tell them, if we don't even have a contract and you're being like this, what am I to expect? Next day, I get a text about the room to be done, is it upstairs or downstairs, and the bathroom, is it being done? I'm totally confused, we never spoke about a bathroom and the room is upstairs. I get the quote finally. It's ~$30k more than another quote I got from a 5 star Yelp business. WTH. Looking deeper into the quote, it's talking about terracota tile and grout...we never spoke about that, we spoke what I already have downstairs, which is laminate. They even stated, that's a manufactured piece we can't get anymore but we can get something close to match. Don't always believe Yelp reviews, but I'd believe this one.

Santa Barbara Shoe repair is a wonderful cobbler shop that delivers top quality shoe repair at a…read morereasonable price. Like most shoe repair, a job can take 2-3 weeks to complete but I believe that there is no rush when you're doing quality work. At the end of the day, the boots they re-soled for me are now better than new. Many thanks.

The boots were too big and I didn't like the zipper. They removed it, tightened it and added the…read morepiece of fabric. They look and fit so much better, Thank you!

I called several moving companies, but as soon as I spoke with George, I knew he was the right…read morechoice--he immediately put my mind at ease. He was very calm and clear in explaining what the charges would be, which I really appreciated. Pricing was very competitive and there were no hidden fees. The crew of four was professional, careful, and great to work with--I felt confident from the moment they arrived. So grateful we chose George the Movers. I'll definitely be calling them again when it's time to move everything back in! Krista

Movers arrived on time, wrapped every piece of furniture carefully, and delivered each where it…read moreneeded to go. Highly recommended.

Olaf was amazing. He showed up on time gave me an amazing quote and I felt very confident with his…read moreability to take care of the problem. I live up on the fourth floor of a condo complex and was concerned that the installers would have to use special equipment. I was ensure that they could do this from the inside and it wouldn't cost me a small fortune.. On the day of the install, everything went well the installers that came by were extremely professional did a great job and did it in less time than what they had estimated very pleased with the service. Everyone should definitely get a quote before you go somewhere else.

I found Resilience Glass through Yelp and was extremely pleased with the excellent customer service…read morethat Olaf provided. I needed a mirror for the back of a bathroom door. After setting an appointment Olaf came and measured the door and gave me a flat rate estimate that was very reasonable. We made an appointment for the following week for the installation. Olaf installed the mirror and it looks great! Everything went like clockwork! I'm so pleased with the end result!!! I recommend Olaf wholeheartedly.

Luis and team were wonderful to work with. I had never done a backyard remodel so I appreciated…read moreLuis taking the time to walk me through the process, the materials/samples, and what he would recommend overall. I couldn't be happier with how it came out and can't wait to start enjoying the space. Highly recommend using them for any landscaping needs!!

Fast and easy service! He came out right away for a water leak and fixed our irrigation system no…read moreproblem. Definitely recommend

We were trying to rebuild a sense of normalcy after being displaced by the Eaton Fire and needed…read moreshort-term childcare support. We turned to Beach Baby Nannies hoping for help -- but what we experienced was disturbing, bizarre, and at times felt dangerous. It's hard to write this, because we wanted to move on from it, but not sharing it would be irresponsible. The first sitter, Alex, showed up four hours late on her very first day, claiming she slept through her alarm. She was rarely on time after that. We needed help in the early mornings due to the ages of our children (five and one), but she couldn't consistently wake up. Out of desperation, we shifted her hours to the afternoon. We should've ended things then, but Trudie told us no other sitters were available. We had no other leads and were in a difficult spot. Then Alex showed up without a working phone. My mother-in-law had to send her out immediately to get one so she could communicate and call 911 if needed. That same shift, Alex disappeared for five hours without communication. At that point, we started connecting the dots. She was using the bathroom every 20 minutes and never flushed -- strongly suggesting she wasn't using it for its intended purpose. Afterward, her speech would speed up, her volume increased, and her behavior turned manic. She vented personal problems, said she records phone calls, and would talk compulsively even if no one was in the room. She constantly forgot instructions, routines, and basic information. Instead of support, she brought instability and confusion. When we raised concerns, Trudie first said Alex had bladder issues, then later told us on the phone, "I don't think she has bladder problems -- we'll be cutting ties." The implication we were left with was concerning -- and hard to interpret as anything other than potential drug use. Why did we stay with the agency after this? Because Trudie and Alex repeatedly framed it as a fluke. We were given apologies, reassurances, and promises: "This has never happened before and will never happen again." When you're exhausted, working, and trying to keep your home stable for your kids, you want to believe people will do the right thing. That trust was completely broken. Trudie said she wanted to make things right and told us she would be sending one of her top nannies to correct the situation. We took her at her word -- and that's how Samantha came into our home. The second sitter, Samantha, seemed fine at first -- but within days, her behavior unraveled. At one point, she told us, "My meds are wearing off." If you're caring for young children, that's something you manage, not let slide. It was disturbing. She began compulsively reorganizing the house -- opening every drawer, removing items, hiding them in strange places. One drawer is still missing. She laid out our 5-year-old's clothes in piles outside in the courtyard. On her last day, she stayed until 10pm, uninvited, and her behavior was disoriented and erratic. Then she accused us of offering her alcohol -- an accusation that was completely false. We don't drink, and there's no alcohol in our home. She also overbilled us by 12 hours. We had to catch the mistake, correct it, and still paid her in full -- yet another burden from a service that was supposed to reduce stress. Only after everything fell apart did we find a one-star Yelp review from July 15, 2019 describing nearly the exact same experience: unstable sitters, drinking, clients blamed. Trudie's public response to that review was defensive and unprofessional. Based on what we experienced, we expect the same here. Trudie seems far more interested in protecting her image than in addressing serious safety concerns in her business. What Beach Baby Nannies offers is not safety, not professionalism, and certainly not peace of mind. What they deliver is emotional volatility, unscreened risk, and zero accountability -- repackaged as a luxury service. We're sharing this so no other family, especially one already in a vulnerable position, has to go through what we did. UPDATE: Trudie claimed I hadn't paid, but I've added screenshots that clearly show I did -- along with her accusation, which she has already edited three times.

We've used Beach Baby Nannies twice now, and Trudie has been absolutely exceptional both times…read more From start to finish, her nanny placement service is professional, warm, and worry-free. For our second nanny, we tried to handle the search ourselves and failed miserably. At the last minute we called Trudie, and she still managed to find us someone amazing who was a perfect fit for our family. That alone showed us just how good she is at what she does. Trudie takes the time to really understand what your family needs -- schedule, childcare style, and personality fit -- and every nanny she's placed with us has been punctual, attentive, loving, and reliable. She truly cares, checks in, and makes sure everything is running smoothly. If you're looking for a nanny placement service with professionalism, compassion, and heart, Trudie at Beach Baby Nannies is outstanding. We recommend her wholeheartedly!