Review of past complaints show I had the same issue. So for over four years the pre paid DHL labels are the reason for so many one star reviews and they are deserved for sure. A regular DHL shipper I took them here - after all, it is a drop off on DHL website and on the door. Didn't take them. "No contract" is what I was told by the elderly owner. Told I could have them picked up at home and he said he would help me. Didn't need help - needed the drop off. His store could call DHL for a pickup but he didn't do that either. Mentioned about label in a pouch (also not true). Then the parting remark from the elderly owner "I can't force you to accept help". That's just it, I didn't need his help, I needed the service that is advert on his door, on the website and DHL website. Get it together !! This resulted in my packages being delayed at least another day. Owner operated stores are hot and miss, but this one is a miss. Best to avoid it. read more

I went to this business several times and did not receive any help. Also, the sign states open, the hours are on the door also state should be open. The doorbell was rang several times and the store was called. There was not an answer. read more

The owner/manager is always very helpful and such a nice man! Short lines and good service! I HIGHLY RECOMMEND THIS PLACE!

Both the Goin Postal business website as well as the official DHL website lists Goin Postal as an authorized DHL shipping and collection point for DHL. However, when I took my pre-paid DHL package in I was told by the owner to look up the DHL 1-800 number on the web and have DHL arrange a pick up as Goin Postal wouldn't take my pre-paid DHL shipping label. The owner told me that the only way I could ship via DHL from Goin Postal was if I paid for DHL through Goin Postal. read more

Please don't visit this establishment. I was called a dumb ass by the owner/ manager. He did not like the fact that I decided to take my package to another FedEx, because of his rude behavior! I told him that I was making a complaint he said go ahead I am the manager and the owner. I will be contacting FedEx and goin postal! read more

I'm new to the area and found this place online. I was so pleasantly surprised when I walked in yesterday. The patriotism in this biz made me smile. The gentleman/owner was awesome too!! He made sure I got the best price I could on my large package. The store offers American made products and is going to be my new "go to place" for all my mailing and office needs. read more

Listed as a DHL partner and has DHL posted on door, but doesn't actually accept prepaid DHL shipping labels. Says it's "his right as a franchise owner to do that" and that he "doesn't trust them". I don't really get the point of advertising something you don't offer and then being condescending about it when a customer is confused. I will take my future business elsewhere and recommend others do as well. read more

Look- these people are doing a service and people online are harsh to review poorly- In the early days, it was a learning curve for them but I see that they have made great strides to offer a quality service and do the best they can for what it is you want to do- ship something, not brain surgery. So get over the mean petty stuff & respect self-starters and learn some manners before posting negatively on here- People's livelihoods depend on it. read more

I have no idea where these other so called "reviews" came from. I've had nothing but a pleasant experience with Going Postal. He's always has been helpful and tries to find the least expensive way to ship things. I strongly suspect this negative reviews say more about the person who wrote them, rather than the owner. I would (and do) highly recommend that if you want to get something shipped out, give him a try! read more

The guy working in there wasted 30 minutes of my time and didn't know what he was doing. I had to get the order shipped out today and because of him I didn't get it and I lost the sale. Will never go to the place again. read more

Jerry the owner gave me great help when I was out of town and needed medical supplies. Many thanks

I was not impressed with the service I received. Didn't communicate well and, therefore, wasted my time. Had to go to Augusta.

Extremely unprofessional, closes the business well before posted hours. Don't waste a trip or your time, they are unreliable and inept. They could not provide the service I needed (mailing a simple package) so I returned to my vehicle with the un-mailed package. While placing the package back in my car -parked in the shopping center lot- the owner got into his car and acted like he was leaving also. Instead he exited his vehicle, yelled something to me, that I was unable to hear, when I asked him what he had said, alerting him to the fact that I am hearing impaired, he immediately screamed at me to stop and grabbed a handgun. Fearing for my safety I left the premises as quickly as possible, leaving the paranoid idiot standing with his gun. Needless to say, I will not be returning to this "business" and I urge others to avoid the mentally unstable, delusional, possibly dangerous, asshole owner as well. read more

VERY POOR customer service. I will never go back to this location, and think this is the owner.