We did not realize we have never done a review of our local UPS store! This is our go to location…read morefor Amazon returns, notary services, etc. It is kind of like a secret place because you would never expect it here and it is not advertised. They offer printing, shipping, scanning, faxing, passport photos, shredding, notary services and mailboxes. They are located in the same parking lot as the Lowes Foods, it is very convenient for those living or working in Lewisville. We also appreciate they are now open 7 days a week (they were previously closed on Sundays). The ladies that work there are always friendly and very efficient, as well. We've visited other UPS stores but this is our favorite. We learned today they have been here over ten years and in the early years, the owner considered closing for lack of business. Now, they say there is always a steady stream of people.

And here it is, the moment and review you have all been waiting for... my REVIEW of the UPS Store…read morein LEWISVILLE NORTH CAROLINA! All kidding aside, this is a perfectly good place for you to take care of all your packaging needs. The location itself is somewhat hidden, just like the Lowes Foods shopping center its street address is named after. The longest I have had to wait for any need I have there is just a couple minutes, as it is not a particularly busy location. The staff are helpful and efficient, and I have used their services beyond simple shipping and returns to certain large online retailers. I used them for printing on heavy card stock paper once, and though that is not something they seem to have to do often, they did get it all figured out after one misprint. The misprint itself was not bad, and they allowed me to keep the "bad" batch in case I needed extras (this was a menu for a Yelp event). I ended up reusing the paper as a convenient way to take notes! All said and done, if you need a UPS store, don't hesitate to come to this one. The one bad review doesn't even appear to related to the actual store itself... just an angry rant about UPS not being able to find their house.

Always very friendly and quick service, and the staff is always very helpful. I come here a lot…read morewhenever I need to return something, and they always know what to do.

The young man working at the counter on Wednesday afternoon March the 15th could not have been more…read moreresponsive and helpful with my admittedly straightforward needs. You would think this would go without saying but in this day and age it must be said.

We stopped in to mail a package to my in-laws after they had purchased a specific box type from…read moreanother UPS store. We typically go to the store in Lewisville which has always been a pleasant experience but today we were in the area. The young man at the counter was friendly and efficient and we were done in a matter of a few minutes. We also learned that this location is now open on Sunday which is great to know.

Very convenient for Amazon returns, all you have to do is just bring them the item to be returned,…read morethey package it for you and send it back to amazon, it cannot get any more convenient than that!

Lazy employees. Says on receipt can refund but unwilling to for faulty tape purchased in store…read more Argumentative and rude. Ups sent a destroyed box in the mail that I had to return. Then the employees attitude are as trash as the box I received. Stop hiring employees that refuse to do good work.

Doors closed in my face as store worker left at 3:50 pm stating I'm"I'm on my 10 minute break"…read more... UPS has to be the worst ran business in the USA.

I came in with several returns, the young lady behind the counter was polite, pleasant and patient…read more I would recommend this location to anyone. I used to go to the Reynold Rd location years ago, but a pair of gold earrings I was returning disappeared once they were given to the clerk there never to be seen again. So, I refused to go to That location. I've never had problems with any returns at this location. Integrity and Honesty is everything in my book.

The customer service at this store is terrible. I stopped using this location several years ago,…read moreafter I decided I was not going to patronize a location who spoke to customers the way these people do. Unfortunately, my daughter made a purchase last week from this location; she came home talking about how rudely she was treated. I explained it to her that I choose to never go to this location because of that very issue. She purchased the wrong items and needed to return them. Per the return policy printed on the receipt, items with an NR are not returnable. These items were not marked NR on the receipt, yet they still refused to return them. I am baffled as to how they stay in business with this type of customer service.

I am an avid Amazon shopper. Inevitably, some things don't work and need to be returned. I prefer…read moresending Amazon returns through this UPS store, which is under 2 miles from us. They always greet me, and the return process is simple. Every now and then I have to put the return item in a box, but usually I simply bring in the item, place it in a plastic bag, show the return receipt, and voila, they print and attach the label. It's an easy, efficient, and painless process. I prefer going to them instead of Kohl's or Whole Foods because of all the above.

Whenever I have a package to mail out, I always go to the UPS store as opposed to USPS. They do a…read morenice job of packaging up Amazon goods and I managed to do it in a timely fashion and they were so awesome! I didn't even have to buy extra packaging but I did find a cute birthday card for my bestie

Justin helped me out and all he needed to see was the cables, I didn't have to say a word! He…read moreimmediately knew I was returning Spectruns equipment and got it taken care of in less than 2 minutes. These folks here are fast, they had about 4 people in front of me when I entered and I was out in 5 minutes or so, definitely faster than going and waiting in the Spectrum store to return the equipment, thanks for the great and quick service. Only cost me a few minutes of my time and I was good to go!

Aultrice was AMAZING!! I thought if I came right when they opened there wouldn't be many people…read morethere. I was wrong, but she was SO FAST! She must have taken care of 20 customers, including myself, in less than ten minutes (and I had twelve returns just by myself). I highly recommend this store, especially if Aultrice is there.

I had a complicated return process for an Amazon package that I was unable to complete due to not…read morebeing anywhere near a UPS drop off location. An employee named Chris was excellent in guiding me through how to get my package processed through this location. Furthermore, Chris was also very kind in wishing me well due to living in the Appalachians and withstanding the destruction from hurricane Helene. Overall, Chris made this process incredibly easy and enjoyable. I truly appreciate the service I was given.

I always find UPS Stores to be staffed with friendly people who try to get you out of the store as…read morefast as possible. Today I needed notary services and it couldn't have been any easier. Christopher was very helpful and professional -- makes a big difference when you're dealing with a pleasant personality. This is now my go-to UPS Store.

Eli's been shipping for me for years and it's always a pleasure to talk to him. The personal…read moreservice is excellent and delightful. See Eli and avoid the impersonal shipping shops.

My friend had a Yamaha keyboard shipped to me using Eli., which arrived inadequately packed and…read moredamaged. She talked to Eli, who said he would file an insurance claim, but I never heard anything about the claim, even after calling Eli several times and sending him the information he said he needed. The few times I was able to reach him, I was really unhappy with our interactions, as well as the final outcome, which was that I didn't get reimbursed for the money it took to repair the keyboard. Complaints: - overcharged for packing and shipping ($325 for a 50 pound package shipped UPS ground from NC to CA) - inadequate packing (1.5 layers of thin bubble wrap inside a box that was too big) - didn't communicate to me adequately about the status of the claim - made ridiculous assertions on the phone like "Given you shipped it 3000 miles I'm surprised it wasn't more broken than it was" - accused me of trying to "set him up" when I mentioned that the packing was inadequate - was very curt in email, the last I was able to get a response from him he wrote "Sir, I have been informed by UPS that they tried unsuccessfully to come bye three times to do an inspection on the pkg. The claim has been closed now. eli". I never heard from UPS. I could have probably done a better job by contacting UPS myself, or by researching normal prices before letting my friend pay so much. In any case, based on my experience with Eli, I don't recommend using his company.

Website shows they offer notary service. When my wife visited this location they said nope, no…read morenotary service. Probably a well run shop but they shouldn't market a service that's actually not available.

I had an excellent experience here. I shipped several large items that needed packing. The…read moregentleman helped me pack the items and was very helpful with pricing. I will absolutely use their services again.