I used Goin' Postal in Lakeland for an expedited shipping service on March 2026 paying $135 for next-day delivery of important documents. Unfortunately, the package was never delivered due to an issue with the address formatting. I contacted the store for assistance and to request a refund or resolution, but I was informed that no refund would be provided, and I did not receive an apology or clear explanation. I paid for a service that did not occur, and the lack of customer support and accountability was disappointing. For a service that handles time-sensitive shipments, I expected more proactive communication, verification of address details before shipping, and a willingness to resolve the situation when the service failed. I hope Goin' Postal improves its address verification processes and customer service practices so that future customers do not have the same experience. read more

Goin' Postal - Shipping Centers Near Me - Lakeland, Florida

If I have any postal needs I go here! Great service!! I have never been a fan of post office but love Goin' Postal read more

If you need to return something to Amazon or send an item you sold on the internet come here! They make it so easy and are so nice!

I called earlier to ask if my girlfriend could pick up a package for me. The woman that answered the phone was very rude and dismissive when she told me that it wasn't going to happen unless we were married. I have never had this issue anywhere but here. The Zephyrhills location is just as bad with the way they speak to people. read more

I just used this location for the first time to ship some boxes back that I ordered from Amazon. It was going back Fedex and I did not realize, but they do DHL International, UPS and others. The service was great and I must say that they were very fast and extremely nice. I will be back and HIGHLY recommend using them for your shipping needs. read more

This place is pretty much just a post office branch to mail things, if you ask me. They had packing tape, which I bought and which was flimsy, and boxes folded up in the back. No other supplies needed to prep a package for shipping, like bubble wrap or packing peanuts. Yet, they claim to be able to handle the packaging for you. With what? The guy who "helped" me didn't have a clue (his words) as to what I'd need to do the job I described or anything else. Then there's the location. On a cute downtown street with some parallel parking you might be lucky enough to nab if you drive around the block for awhile. I paid to park down the block and around the corner, but I didn't have to carry my big heavy boxes because they weren't ready to mail, yet! On the positive side, because I believe there has to be one to every story, the woman was very friendly and accommodating on the phone before my visit and the clueless man was, at least, cheerful. read more

Chris at Goin Postal Lakeland was amazing, she was very professional, honest and the quotes were reasonable ..my package arrived safely and fast ( based on my shipping choice which btw is always US post Priority mail ) Back story: I made an online purchase that needed to be picked up from a local resident in Lakeland and the local common name shipping stores (wont name them but you know the names, they start with a U) all three of the nearest locations had ridiculous quotes for shipping and packaging...the strange part was that every single one had a different price, one more laughable than the other ( all quotes were based on the same dimensions, so I could not make sense of it) Anyway, I figured that there had to be a better option out there and after a quick google search, i was extremely lucky to find one with great google reviews- GOIN POSTAL LAKELAND. I immediately fell at ease when I stared talking to Chris, she comes across as a very honest person, very professional, Items were picked up without a hassle, calls and emails were done on time, shipping went out as promised and my packaged items arrived in perfect shape. I strongly recommend this place.... trustworthy and reasonable in price and best of all, she made sure my items were securely packed. I strongly recommend GOIN POSTAL LAKELAND WITH A 5 STAR REVIEW. Thank you again Chris. read more

If looking for a competent, amicable, and responsible shipper, look elsewhere. I've been a customer for 2.5 years without issue until recently. I live abroad and rely on their packing/shipping service. Issue 1: Think They're Doing Me a Favor. The supposed new owners were shocked when I called about the items I had sent to my mailbox for consolidation. They must have not read business description stating they offer mailbox & packing services. If I'm paying, it's not a favor. Issue 2: Missing Items. I sent GP a list of items that arrived in my mailbox. A GP rep stated all items were put in one box. Many items were missing when it arrived. I brought this to Miguel's attention - the supposed new owner - and he grew angry and defensive. The rep was his daughter. Instead, he should have apologized and sent the missing items at no charge. Issue 3: No Packing. This package had no packing. The rep just threw the items in a box. Luckily, nothing broke; just dings and scratches. Shipping 101: Use Packing! Issue 4. Irresponsible & Unprofessional. They don't respond to most emails, which is essential for clients abroad. They state they will get a package out the next day but won't for various days with the excuse: "I've been busy with customers". Apparently, I'm not a customer. Issue 5. The Have No Clue. Aside from missing items, boxes with no packing, unanswered emails, incorrect addresses, unfulfilled promises, they are lost. Among items I needed shipped were batteries. It took them over a week to prepare it. Then, USPS returned it: lead acid batteries are prohibited on international shipments. This was GP's responsibility. Issue 6. GP reshipped this package with no batteries without my permission. I wouldn't have. I've to go to the US for the batteries & would have just picked it up. That's $160 out the window + customs duties. Issue 7. This box is missing several items. BP said they're in the box. They can't be. There's no room for them. They've made this mistake before. Issue 8. Flat Out Lied. Miguel stated he was the new owner. In emails and in texts, this claim was repeated. GP's franchise lawyer said they are not. Issue 9. Incorrect Shipping Address. A package had a PA address mixed with my address abroad. Luckily, it arrived. Were I not in such desperate need of these items, this would not be such a grave issue. Our house was robbed and quite a bit of equipment for our photography business was stolen. We needed to replace essential equipment so we could function. Despite having informed GP of this on various occasions - of the importance or receiving these items quickly - they could not have been less helpful and negligent had they tried. Not only am I still waiting for items that arrived at my GP mailbox over a month ago, packages that arrived were missing critical equipment. For example, we had to waste an entire day searching for a similar charger for our portable flashes for a wedding that weekend because GP failed to include it and other items. Add to this the attitude that they are doing me a favor, the incompetence, and it's just too much. I've already found another GP location that knows why they are in business and what customer service is. Add to this the attitude that they are doing me a favor, the incompetence, and the indifference, and it's just too much. I've already found another GP location that knows why they are in business and what customer service is. If you need a competent, friendly, and reliable shipper who puts your needs first, you will want to do the same. read more

The MOST trust worthy company I have worked with in months!!!! You can call different companies all day long but to them your just a number/a business account/ another line in a long line of lights at a help desk phone system...I didn't have time for another automated voice on the other line and I was going to pull my hair out if I heard one more person tell me "Sorry sir we cant pick up your package less you have an account with us!!!!! I desperately needed a package picked up at a hotel and shipped for me as I needed to catch a flight for business. With out question- They drove to my hotel as I was boarding my plane and got THE JOB DONE!!!! I cant voice just how relieved I was to have contacted this company. They are easy to work with and very down to earth. If you use this company your worries are gone! MY only regret is that this company isn't in my home town back in Kansas. When your needing an important shipment taken care of or if you don't have time to drive all over hell to find someone to ship your items for you. This is the place to call!!!!!! To everyone at Goin' Postal thank you for a job well done!!! I will be using this company every time that I do anything in Florida for business from here till Jesus's Glorious return!!!! read more