I love One Medical, they always have excellent service in-person, zoom, and by the app. Excellent…read moreprimary care. It is well worth the annual membership fee for concierge service that you will not get at another primary care office.

stay away from this location. office experience was non-existent at this location. physically…read morestopped in to make an appointment and was told "you need to make an appointment with a primary care physician and be referred to us". have been to other facilities in other states and have never been turned away.

I feel so happy and lucky to have been able to go to One Medical. I needed to take a COVID test and…read morewas able to schedule it far in advance through the app. Getting there was a super nice drive down Halsted, and the garage parking was definitely a plus. There is a small lobby area where you wait for them to wave you in, which was immediate since my appointment was early in the morning and there was no one else there. The waiting area is really well-divided and seats are assigned by letter for social distancing. At check-in, they confirmed my information and directed me to sit at one of the labeled chairs. Min Jie Lee was my doctor, and she came out immediately. She was so incredibly nice and welcoming and walked me through the test with all the necessary details and patience. The test was not as bad as I thought it would be (no, they don't try to reach your brain) and was done quickly. Dr. Lee let me know I'd receive my results in 2-4 days on my app and via email and off I went! The front desk also covered the garage parking so it was free! If you can go to One Medical, I highly recommend it.

After coming to One Medical, specifically this location, I must say that this has been the best…read morehealthcare experience I've ever had as a young professional. The convenience and easy access to your health with an app is amazing and I could not recommend it more. Don't let the membership stop you. I also would like to give a special shout-out to Dr. Drew Guzman with his speciality in LGBTQ+ medicine. Having him as my PCP made me much more comfortable talking about my health that can understand things from my perspective. Another special shout-out to the labs staff! They're also very easy to talk to, very friendly, and have a great taste in music.

I became of patient of Chicago ENT due to frequent nosebleeds. It was recommended that I go to…read moreChicago ENT for a procedure to handle this issue. I originally had a different time and date for an appointment but had to cancel last minute due to a ridiculous amount of travel delays - I called and explained my situation and the office was very understanding and kind, which made all the difference to me! My appointment was very quick. Dr. Levy was helpful and gave me an overview of what would happen and advice on after care. I was finished and walking out of the appointment within 15 minutes. I was pleasantly surprised with how easily this procedure was done!

DO NOT GO TO ANY CHICAGO ENT LOCATIONS…read more Quite possibly the worst medical professional office I have ever been to. I scheduled an appointment over the phone with a real person at the beginning of October for the end of November. I got a text a couple days before the appointment to confirm and I did. Not even 2 minutes later, I received a phone call from scheduling saying that they scheduled me with the wrong people and now have to change it. Okay, one mess up is not a big deal. Rescheduled to the end of December. I go in for my appointment at the end of December. I go in, talk about what's going on, I talk about allergies and hearing loss. The nurse then looks at me, panicked. "You had a hearing test for today? That doctor's not here today." So we continue with the allergy stuff. I then schedule a follow up at the front desk and RE-RESCHEDULE my hearing test for a THIRD TIME. I write down all the dates and times in my calendar and verbally double check with the front desk. She prints me an appointment reminder WITH 2 COMPLETELY DIFFERENT TIMES THAN WHAT SHE TOLD ME. I go back in and show her and all she says is "yeah, that's correct". At this point, I've had it, I just walked out. Whatever. The next day I get a voicemail from the hearing doctor saying she was sorry that no one told me she wasn't going to be there. I called and left a voicemail with the administrative office manager asking her to call me back as there are some serious issues. I do not receive a call back from her AND STILL HAVEN'T 3 WEEKS LATER. Someone named Lincoln Harrison calls me, says he's the assistant administrative manager. He tells me these things should not happen again, he offered me a co-pay refund, and assured me that this would not happen again... OH MY GOD IT HAPPENED AGAIN. I go to the follow up appointment this past Monday. Have the hearing test, see the doctor about my allergies. Cool, good appointment. I go the front desk and schedule an allergy test and another allergy follow up in 4 weeks. Today (Tuesday), I get 3 separate phone calls from scheduling saying they're calling to reschedule my next appointment... I'm at work, so I can't answer these calls. I call Lincoln Harrison back and leave ANOTHER MESSAGE telling him about these issues and asking him for a follow up call that HE PROMISED TO GIVE ME OVER 3 WEEKS AGO. I get home and call scheduling back to see what the issue is. I speak to a woman named Jocelyn. She tells me that someone put in my notes that I called to change my appointment...NO I DID NOT. I then start asking her questions like "who is saying I want a different appointment, why is this a continuous problem, etc". I am not yelling, I am not cursing. I am frustrated, no one is giving me answers. She then tells me that I am being inappropriate and hangs up the phone. I have truly had it with this place. I will have my next 2 appointments and then I am OUT OF HERE. I will be filing a complaint with the Illinois Department of Public Health with dates, times, and voice mail and email evidence. STAY AWAY FROM THIS PLACE AT ALL COSTS. DO NOT TRUST THESE PEOPLE WITH YOUR HEALTH.

SHIFT Concierge Medicine represents the next evolution in personalized healthcare. Their approach…read moreis exceptionally thorough, data-driven, and proactive -- true Healthcare 3.0 as defined by Dr. Peter Attia. Rather than reacting to illness, SHIFT focuses on building strength, health, and longevity -- helping patients feel younger, move better, and live with more energy and purpose. What sets SHIFT apart is the depth of their commitment. My physician, for example, calls me every week -- same day, same time -- just to check in, ask how I'm doing, and see if there's anything he can do to help me feel better, healthier, or more energized. It's an extraordinary level of attention and partnership that transforms the doctor-patient relationship into something far more meaningful. SHIFT doesn't operate like a body shop that repairs damage after it happens. Instead, they focus on taking you from good to great -- preventing problems before they arise and optimizing every aspect of your well-being. This is the future of medicine, and it's already changing how I feel, move, sleep, and live each day.

SHIFT has been a real game changer for me. We are Life members which means we receive medical…read moreservices and are part of the fitness program. It is a real 360 degree approach to health and wellness. The physical assessment is more than just a standard medical physical. In addition to the vitals, you receive a body scan to see your visceral adipose tissue level, a VO2 Max test to gauge cardiovascular fitness, and strength and flexibility tests. The team of doctors, RNs, registered dietitians, and wellness coaches assign you a comprehensive program with goals that are achievable backed with personalized support. I have lost almost 40 pounds since I joined 21 months ago and I feel great.

Have been using Dr Miranzadeh as my primary care provider for the past 10 years. He has always…read morebeen incredibly thorough, caring and proacticve with my care and treatment. I have referred multiple people to him over the years and every one of them has had a stellar experience. I hightly recommend Dr Miranzadeh.

Their billing service is terrible!!!! We visited them twice in October and November of 2019. They…read moreovercharged us for some items. We argued with them and their billing office many times after we receive the bill in December, and finally they agreed to revoke the bill. HOWEVER, half a year later, in May of 2020, we received another bill from them. The bill was exactly the same as the bill of last year ---- they sent the same bill that should have been revoked. We called their office immediately arguing about the bill, they promised us they will resolve it. It is now June and three weeks past, the issue is still not solved.

Our teenage daughter has started seeing pediatrician Dr Min Jie Lee at Oak Brook after some not so…read moregreat experiences at Duly. Dr Lee has been wonderful as has the entire staff at this One Medical Office. Dr Lee has a warm, friendly bedside manner and is kind and meticulous with her care. She spends as much time as necessary with patients. We never feel rushed, never have needed to wait and she is very responsive. The office is so welcoming and a spa-like, beautiful, relaxing atmosphere. We are so happy we found her! She and her team are gems. Note we have One Medical membership via our employer, and it is a great benefit we are happy to have discovered.

I have contact dermatitis, I'm all allergic to all steroid creams and there's only one cream that…read moreworks for me. The doctor prescribed me a tube about a year ago with a refill. I never used the refill, Now that I need the cream again because my dermatitis is flaring up, he said that I have to come in for a visit before he'll rewrite the prescription. My issue is is that every time I walked through that door it's a $200 endeavor and I don't have that kind of money, I've explained this to him and he said there's nothing he can do about it. We know exactly what I need and I've expressed that I am in discomfort and I just need the cream that he gave me last time, He said no. The doctor is actively in discomfort, even though he knows what I need to be in discomfort and wants me to go to spend money I don't have. Doctors are supposed to be there to help their patients. This doctor only cares about money.

Brandon Seef is an excellent provider. I love One Medical, they always have excellent service…read morein-person, zoom, and by the app. Excellent primary care. It is well worth the annual membership fee for concierge service that you will not get at another primary care office.

I have received hands down the absolute best medical care with One Medical. While it is a concierge…read moredoctor's office (meaning there's a membership fee annually) it is truly very reasonable (~$200, but there may be coupons available for your first year if you know another member!) and they accept my insurance so it's otherwise the same cost or cheaper than getting medical coverage elsewhere. I love that they have a very easy to use and intuitive app where I can schedule all my appointments, send messages to my medical care team, and get immediate video care for urgent matters. Beyond that, they have everything integrated - with COVID testing, a lab for blood work, vaccines, flu shots, etc. right in the office, and they have women's health experts as well. My full wellbeing is taken into account and they look at issues holistically - with physical and mental health both equally considered and addressed. For members, they also have same day appointments available, which are amazing if you're feeling under the weather - and you can do these in person or virtually, depending on what makes sense with your schedule. The staff are the absolute best. I've been able to forge strong relationships with my primary care doctor and the receptionist at the front is stellar - she is great at remembering me and following up with chit chat from my last visits. When my grandparents describe the close, small town relationships they used to have with their doctors, nurses and other professionals at the doctors office, that's what I always wished I could have, but thought was a relic of times past. However, now that I'm a member of One Medical, I realize that this is what health care should be. Fully integrated, top notch health care professionals, and people who care - about you as a whole person, your full health. I would strongly recommend One Medical. They are truly the absolute best decision you can make for your personal health.

Bought a groupon for this place. Thank god groupon will let you trade in your unused deals for…read moretheir money value. Tried for almost two months to get an appointment here. Called multiple times, filled out their online request and even tried to stop in. No one ever called me back and no one was even there during their scheduled open hours!!! Incredible. Almost a complete waste of money.

I would highly recommend this place. This doctor is not greedy. He works hard to get you better…read more Obviously no one is perfect but he helps A lot. He cares trust me when I tell you he does. Many doctors neglect me, refuse to treat me, everyone says sorry but nothing I can do. Thus guy gives me anything I ask for to make me feel bettee. Doesn't send tons of bills. Sticks to commitment. He allows to treat me at walkin no doctor does his effort. He hurt his own hand to make me feel better but never complains or rejects to treat. No one of the 15 doctors I met in 1.5 year to get my improvement except this guy.