VERY HUMILIATED!!!! ... date reference(4-6-26) After driving about 300 miles we were a little tired so we checked in to our hotel(Not GDW) around 6pm we went to the GDW for dinner, upon arrival we went directly to the Grill restaurant, we asked for a booth but upon looking around we could see they were all pretty much filthy along with most of the tables!! Seated ... asked what we would like to drink, we wanted a pre-dinner cocktail and a glass of water ... received our drinks ordered our dinner (prim rib) got our salad... when our dinner arrived we wanted another cocktail with our meal .... promptly told " you have wait 20min" ????? to my surprise I remember my mother telling me to wait 20mins before I went in the pool .... confused I asked why ??? ... no response from what I assumed was a waitress, she then got a manager and the 12yr old told us the same thing with no explanation...now mind you we didn't guzzle down 5 cocktails between being seated and our meal being delivered. I then went to the bar and ordered our dinner cocktail, the bartender asked me who the drinks were for ??? once again I'm thoroughly confused, I told her and she said she would bring them to our table, great ... thank you! .... now our meal is there, and the bartender shows up with our drinks ... but then proceeds to tell us we have to wait 20 mins ... OMG .... WHY!! ... well at this point in time it has been 20 MINS!!! ... Now we feel very humiliated, like being treated as children when were in our 60"s!!!! VERY UNPROFESSIONAL!! NO EXPLANATION, and were dumbfounded!!! Dinner's over and now were ready to pay our bill... I'M so glad I checked our receipt, they charged us for 2 soups that the party next to us ordered!!! REALLY .... now that was the topping on the cake! The dinner was very good! The STAFF sucked!! read more

This Gold Dust West Casino is one of three. There's one in Reno and the other on Carson City. They all have the same menu for the Grill restaurant. Prices are maybe a buck higher here in Elko, I guess due to the shipping to get all the supplies out here. I was out here in Elko Nevada for work and I was pleased to see that there was a Gold Dust West Casino out here along with the Grille restaurant. I heard the food was pretty good here and a decent deal. I go in with one co worker whose driving me around Elko. It's not really too smokey in here, so that's a good thing, but it's not a crowded Saturday night either with all kinds of drinking and smoking at the slots going on. We get seated at a nice table and I go over the menu. They have a prime rib special here for $17.99 and it's available everyday from 11 am! Most of these casino restaurants that have prime rib, only have that on Fri and Sat after like 4 pm. I passed this time, but what I did see was the Chicken Fried Steak! It's supposed to be a 10 oz. beef patty, breaded and deep fried served with country gravy, hashbrowns and toast, and then even THREE eggs, for just $13, that's a deal. In the Bay Area where I was just working, they don't even serve Chicken Fried Steak ..... it's like truck driver food I guess. My friend had this Cali Omelet ... yeah it was sort of breakfast time for us. That was the more healthy option with veggies and no meat, just the opposite of what I ordered! The food came out in short time and look fab! I ordered my Chicken Fried Steak on a separate plat with gravy on the side, so I didn't get gravy all mushed up with my eggs and potatoes. Holy moly, that was a lot of food! Super tasty, I just ate half and took the rest to go, gave it to my friend since I flying back out soon and I don't think the airline would appreciate me bring Chicken fried steak on the plane to eat! The omelet looked better than I thought it was gonna for the price. Tons of avocado on top and fluffy hashbrowns! 5 stars for the food here! I didn't do any gambling ... I know better! read more

See all

The food came out pretty fast most likely because we came early but this breakfast was good and service was amazing read more

Gold Dust West Elko - Pancake - Casinos Near Me - Elko, Nevada

Decently tasty, well priced, and filling Prime rib dinner with many sides. Quick and friendly service. Great ambiance. The restaurant can be a little cleaner with less flies. read more

Gold Dust West Elko - Prime Rib Dinner - Casinos Near Me - Elko, Nevada

We've eaten here quite a few times now and it never fails to please. Everything we have eaten here has been great and everyone is so friendly. read more

We've eaten here twice within the last 24 hours. Went for a quick cheap dinner last night. I had a cup of clam chower and it was good. My husband had the 15.99 prime rib dinner. It was a lot of food. Cooked perfectly for him. . Went back for breakfast. My husband had the little . Nothing special. My friend had texas Benny and said it was great. I had toast . The casino is very smokey , however when you get the grill it isn't so bad. We would eat there again read more

Bar was excellent. Restaurant was not so good.meal was over cooked meat & under cooked carrots. I'm fact I could not even tell what kind of vegetable it was. Off color, huge chunks @ almost raw. My baked potato was warm at least. read more

Heading to Utah on I-80, we decided on an overnight stay in Elko. My sister ate at the Grille last year and raved about the steak special $10. And free slice of pie. I looked online. No steak special. But a prime rib special $12.99 during the month of March. How bad could it be I'm thinking. We drove over from our hotel using city streets as we wanted to get a feel of Elko. Knowing casinos can be smokey we brought our face masks to screen out the smoke inside the casino. Good thing. It was smokey. We spotted the Grille. We headed over & waited to be seated. It took a few minutes as the dinner hour was just starting. We started with drinks - hubby got a glass of house red cab, 6 oz for $3.50, and I got an Arnold Palmer at $1.50 with free refills. We asked about a bottle of red. Was $25. We passed. Good thing we didn't cuz the cab wasn't very good. Hubby & I both got the prime rib dinner special - medium rare. Both came more medium than medium rare. I didn't care for mine. It was herb crusted but the meat itself wasn't very tender. Hubby said his was good. Mine started to turn gray color in front of my eyes. Or so it seemed. But can't beat the price - $12.99. Came with garlic green beans and choice of baked potato or mashed. After thought - The menu stated warm dinner roll and a side salad. We didn't get either. It was just as well. Our server gave us our tab without offering the free slice of pie. I asked about it. She said came with our dinner. It was cherry tonight. No worries. I love cherry pie. She came back with a small slice of cherry pie in a take out container. I took it to go. And had it back at our hotel. As for our dinner, you know what they say. Get what you paid for. Overall experience- 2 1/2 stars. read more

See all

I'm usually a big fan of GDW, but tonight was mediocre at best. I ordered the prime rib, as it's usually a sure bet. I ordered it medium, and could tell that it was at well done by looking at it. I cut into the middle to check it, and it was like sawing into the meat. The waitress did take it back and got me a less well done piece. The zucchini (I think) looked like mush. The mashed pots were ok, but the gravy was way over salted. (They weren't very warm, either, as they sat on the same plate while they switched out the meat.) The medium cooked meat was better, but not nearly as good as we previously had there. Hubs said the catfish was pretty gross. He ate a few bites and then dined on his fries and hush puppies. He's definitely not a picky eater and was really looking forward to it, so that says a lot. The server and hostess were both very sweet, and I know they had to ask how everything was, so I almost felt bad about my honest opinion. We probably won't be returning to GDW for a good long while, which is sad because it used to be a favorite place to eat out. read more

See all

They put mayo on my sandwich after asking not too. Both sides. Total waste of money. Fries suck too. Cook your own food. It'll be much better. read more

See Brenda at the restaurant. She always provides fun and happy service, the prime rib special is A+. Excellent experience all around. Won $475 our first night! Smoking is allowed and the casino is fun and packed with machines. read more

First let's start with the over cooked lobster.. next we on to the beans, taste and feel like a rubber hose. The loaded bake potato was the only thing dat was bearable honestly.. lastly the ultimate steak!! Cold as nice cold beer on a Saturday night! And taste like cleaning supplies. If you like all that above come on down to GOLD DUST WEST ELKO read more

I came to Gold Dust West in Elko to place a Super Bowl bet. As I walked past the restaurant and I realized I was hungry. The breakfast was superb! I am a picky eater and especially picky about my coffee. The coffee was perfect. The hostess who escorted me to my table, and the waitress were both pleasant, efficient and professional. Thank you Gold Dust West for a great breakfast. PS as I was leaving, the waitress asked if I wanted some pie. I guess pie is complimentary after 11:00 am. Good food, great service, and pie. Yum read more

Gold Dust West Elko - Casinos Near Me - Elko, Nevada

Colleen the dealer ruined my experience. She is very rude and unprofessional as a dealer. Kept mispaying me for blackjack. She should not be a dealer. Never coming back because of her! read more

This review is for the "Grille" restaurant only. We don't gamble so I don't have an opinion regarding the casino other than it does have table games I noticed (our local one in Reno only has slots). We frequent the restaurant in Reno for breakfast so as my two adult sons and I were on our way home we stopped in Elko for a meal. The hostess was a hoot. Very funny and friendly. I had the corned beef hash and eggs. I love hash browns very well done and it is super hard to get a restaurant to do this to my satisfaction. The hash browns were a disappointment, but the rest of the meal was really good. Little things you don't realize until you've eaten here like 3 eggs with their breakfast and very thick toast. My older son got a sandwich and my other son got a burger. They both ate all of it. The sandwich looked really good with a swirl rye bread. The burger was smaller than expected. The prices are very reasonable and I will stop again in the future. read more

Stayed across the parking lot while traveling cross country. What a great experience! Casino was strict with Covid regulations., Masks are required at all times except while eating. Pull it up or down for a smoke or drink. Staff very friendly and found it contagious. Playing at a table everyone was friendly. Needed to grab a bite and pit my name on a wait list as capacity is low. Waited about 35 minutes and was worth the wait. Nothing fancy. Looked like a diner. Staff attentive. Food was 100 times better than I expected. Great for the price. Prime rib special came with soup or salad, potato and veggies. Also got a free dessert key lime pie a little sweet but still good. Great stop! read more

See all

Bar tender. Horrible service and workers that seem like they don't want to be there...

I have no luck gambling here and the food is pretty cheap but not great.You get what you pay for I guess.

I'm literally at the restaurant that's in the sports book. I told the waitress that the food was cold and she never came back and when she did she said they won't discount it because some of it has been eaten. I've been here every week and have had numerous problems. I won't be back. read more

the tightest machines in all of Nevada! I have never been to a casino besides Reservation casinos that are this tight. it's worth the extra drive to Wendover or Reno to play their machines. The machines have high grands which is a signifier that they hardly ever hit. Do Not Recommend playing the slots unless you like to donate. read more

After driving 300 miles it was time for lunch. Knowing Reno gold dust and Carson the food is good. So based on that stopped at the elko location. Absolute disaster! Not welcoming hostess who said we're busy it will be at least and hour before we can get you a table and probably longer to get waited on. We asked if there was somewhere close we could eat. Not helpful not willing to help. Definitely not a "house full of friends" in elko. Won't be back next time in eastern Nevada read more

It was nice inside and they give you free play for joining there slot club. The place was well kept with a nice verity of slot machines. There was nothing special but it's close to the exit and easy to get on and off the highway. It's better if your a local because they have nice slot promotion. I did turn my Free play into gas money so I'm happy. read more

Gold Dust West Elko - Great little casino - Casinos Near Me - Elko, Nevada

See all

Just wanted to watch the game. The time we were there it felt like they wanted us to leave. Yes, we placed bets, bought drinks, and food at the establishment. Did not feel welcome or wanted there. We were a part of 2 not even tipsy so not making a scene or being loud. Security acted like we were causing trouble. Then got defensive when we pointed out we were not. Our team won so yay! That made up for the ruined evening. read more

I'm not a big fan of the smell of smoke, but that just seems to be the name of the game here in Elko. However, of the casinos we visited on our trip, this was the one we enjoyed the most. The games were fun, and the service was great. Make sure to stop in the restaurant for the Prime Rib Dinner; it's fantastic! read more

On 4/12/23 The Hostess for the restaurant was rude to our party she told us they cannot handle any tables over six people because they only had two cooks even though the restaurant wasn't even busy. asked to speak to the restaurant manager apparently she was out getting pizza asked to talk to someone in charge and they had no idea who was in charge finally we did get to be seated our party was six adults and a three year old child after getting seated the hostess and staff were just by the register laughing and talking about our party then the hostess would pass by the table just giving mean looks. probably should have just went ate somewhere else we have been casino customers for many years at this casino and this had to of bean the worst exp ever. read more

Lived in the area for over 7 years and had never eaten here. It was surprisingly good, particularly for how cheap it is. Nothing ground breaking, but good basic food for a casino. The service was a little weird. My breakfast companion was older. In spite of being very specific about what he wanted, she really pushed him on the senior version. I found that mildly irritating. He finally told her it was fine, he didn't care, but it shrank an already smallish portion. Other than that she was attentive but not pushy, kept our water glasses full and was generally pleasant. The one thing I had always heard about this place and kept me from going was that the ventilation allows quite a bit of cigarette odor into the restaurant. It does, not intolerable, but it was definitely there. Otherwise it was clean and mostly pleasant, pretty typical casino restaurant with slightly better than average food and service than similar establishments. I'll probably eat there again. I don't gamble, so I can't say much about the slots, other than they were sparkly. read more

Now that I have eaten at the restaurant, gamed at the tables and machines, and thanks to a friend I was able to partake in the night before lasts VIP buffet, I would have to say I've grown used to the great service and experience provided by Gold Dust West. At the restaurant I have tried the basque burger and the clam chowder on Fridays. I have been telling about everyone how great that burger with chorizo mixed in was! The dealers are always friendly, and the customer service/ cashiers desk, while slow moving at times really does employ some very pleasant customer service representatives. They are most accommodating and have the ability to explain upcoming programs and promotions precise and matter of fact. The other night I cut my finger while taking the wheel off of my bicycle and even the security was accommodating in helping me "clean up." And the VIP buffet; oooh boy. A friend of mine that plays regularly put me on as her guest and I was able to try it. Let me just say that the Italian food buffet was so well prepared, I would say I enjoyed it more than going to the " best Italian food restaurant in town." The slots aren't the loosest in town by any means but the experience so enjoyable it keeps me coming back. read more

I'm glad we went here for dinner. After driving for two days, it was nice to have a good meal. The staff were all friendly, and attentive to our dinning needs. From our server, to the cashier, and the gentleman who asked how our day was. My water glass never went dry, which was important because I am acclimating to the Nevada desert, and dehydrated. My food was served in a timely fashion, and on a warm plate. Nice touch. The beef was great. My fries were clearly cooked in clean oil, leading to crispy, starchy goodness. Veggies, rolls. 10 bucks! Rad. This was my first stop here in Elko. Good first impression. read more

Gold Dust West Elko - This noble animal did not die in vain - Casinos Near Me - Elko, Nevada

See all

Food is good. Service is okay. The sign says no smoking in the lounge area. But they allow it which stinks for those whom are excited about the no smoking part. It's a great location for sports viewing, we have a lot of fun=) just know they dont enforce the no smoking. read more

Well my husband and I haven"t been in here for a wild for breakfast or since their contamination breakout a couple months back. So we decide to take the chance and have breakfast their this morning. We place our order and the blonde waitress just couldn't get the order right. My pancakes were like rubber and his food was supports to have chicken fried steak with biscuit and eggs. Well he got biscuit and gravy but no fried steak steak or eggs. Then 10 mins late she must of realize he didn't get his fried steak and eggs and bought then to him then. The restaurant was not busy at all. We told the cashier what had happen all he could say we are sorry. This place has gone down hill with their cooks and service. read more

My Dad and I like to Gamble there but there customer service is horrible!! The Cocktail Waitress and the Bartenders are Horrible! Don't know how to talk to the customers and they see you and ignore everyone! The Restaurant is just as bad!! They see you waiting there and even the Restaurant Manager ignores you!! They take your number and tell you, you'll get a message in 15 minutes. 45 minutes later, you go back and they answered with, we texted you but you show them that they didn't it and they blame the tablet. Waitress have a bad attitude and the Manager doesn't care to ask if everything is okay. I told the waitress that the soda is flat, maybe is out and she has a bad attitude and slams the door to the kitchen. It's always the same, don't know why we even bother going there... read more

We had the most wonderful dining experience here! Traveling back to Reno from Indiana in an RV-we were getting hangry for a decent meal and Gold Dust delivered! There was room for our RV in the parking lot, our steaks were cooked just right-and they came with free shrimp and pie! Our server Sebastian was polite and friendly, and provided excellent service. We took a chance and it paid off! Will definitely stop here again on our next trip. read more

Worst worst worst service. Don't come here to gamble and drink cause you'll never get a drink. Been here multiple times and waited at least 20 mins for a drink while gambling before I just left. Had the cocktail waitress look at me multiple times without even thinking if I needed a drink as she was too busy doing nothing. Will never return. read more

Food was very good and a lot of food for the price. I am Keto and there were several options for me with little to no alterations. Free pie with every order is great except they need to offer a sugar free pie/cake option and then I would have given 5 stars. read more

I would like to review but never got served. Went to the bar and waited about 5 minutes. No bartender. The bar looked kinda sparse for good liquors. You would sell more if you had a bartender. I saw a bunch of taps. No way to try it. read more

Came in on a Sunday night, 4 or 5 other parties already seated. We waited 16 minutes after being seated to even be asked what we wanted to drink, waited another 22 minutes to have food order taken. Food arrived 23 minutes later, immediately noticed smallish portions, and was lukewarm at best. Our server Destiny did not check in with us at all to ask if we needed anything. Bottom line: Poor service, small portions of subpar food. First & last visit here. read more

Me and my girlfriend we're just trying to get breakfast and I had whispered to her "they take forever to seat" cuz it's true and then the supervisor or whoever was there I guess overheard me and came up to us and asked "are either of you 21?" And we said no and she told us we needed someone that was 21 to be with us like????? So much for breakfast here read more

This is a very good restaurant in which I had the special which was prim rib and shrimp. This included a choice of soup or salad that of which I had their soup of the day. What I had in my plate were peas, fries, lettuce, prime rib, and shrimp. The pease were very dry and weren't that all good but the lettuce was the vegetable that made up for that and so was the shrimp,prime rib, and fries. The prime rib was the right amount of moisture for me being cooked at medium well, and the shrimp were very well cooked and battered. The fries were the average that you could expect though and the service was nice, we ended out on having a free slice of pie since this was the special. I had a strawberry pie and my friends had some peach pie both were delicious and I will sure to come back later when I want some good prime rib. read more

The food was horrible! It took over an hour to get our food. My omelet Wes like rubber. It had clearly been microwaved. My niece's hamburger was burnt and crunchy on one side. My sister's grilled chicken was very dry and crunchy one one side. My toast was as hard and dry as a crouton. read more

The service sucks. you can no longer get orders to go there reason for that is they don't have enough staff, which makes no sense. had to wait 45 min for our food then had to wait 15 min for the cashier as she was in the back having a conversation with one of the waiters. and as far as The casino the machines are tight the drawings are rigged they say it's random but it's the same winners every week read more