Sold some things and got a descent price for them. Nice service also. Will be going back .read more

I can't say this is a relative new comer to the New Castle retail business but the inventory is…read moremuch better than the quality of treatment you often can expect there, depending on who attends to you. I have to question some decisions like the names used as this isn't really a "house" but a cold retail environment; and gold should be purchased at your own risk. It should therefore be mentioned that things not of gold are sold there too like paper currency, air cleaners, artifacts and a few injured victims of too much rough use. But it is a place where a good score could be found if you go in expecting a bargain and not top shelf treatment or inventory. Remember, it's not a toy store so you shouldn't expect to go in and find de plane any more than it's a florist as you won't go in to find de vase or any "ill" suited alternative.

Very helpful very friendly great service will be back.I appreciate the prompt courteous service.read more

TL;DR: Buy at your own risk as store will not take responsibility in case something goes wrong…read more On July 11 2022 I took my Citizen Skyhawk Blue Angels Edition for a battery change: the LCD was getting faint, but the watch was still fully operational. The tall blonde wearing a blue outfit took it back and did the battery replacement herself. It took a while for her to come back out (a total of about five minutes), but when she did she apologized for not knowing how to set the watch, and handed it to me when I told her I knew how, and would do it myself. As I walked away from the counter, I looked at the watch and realized I did not recognize what was displayed on the LCD: it was gibberish, and it wasn't responding to any button presses. I turned around and told her there was something wrong with the watch, as the LCD appeared "frozen", or "crashed". She took it, pushed the buttons randomly, then said she could put it in the work order envelope for "Bob" to take a look at it tomorrow. I suggested she take the newly installed battery out and put it back in again, in hopes the procedure could possibly "reboot" the watch into working order (I'm no watch technician). She said she'd give it a try and went back to do it. A few more minutes passed, she came out, and the watch was still in the same condition: LCD frozen, displaying gibberish. I gave my info, she wrote down the problem on the envelope, and put the watch inside for Bob to take a look at it tomorrow, and he'd give me a call about it. I left. On the following day, around 1pm July 12, 2022, I called the jewelry store since I had not heard from Bob yet. A woman picked up the phone and I asked for an update on my watch. She went to talk to Bob and came back on the line saying he was looking at it but he "didn't know how to set it". I replied that setting the time/date/zone on the watch wasn't the problem: I knew how to do it, but the LCD was frozen the day before after the battery got replaced, so the watch wasn't responding to the button presses at all, and that was the issue. She went back to Bob to talk some more, then Bob came on the phone. Bob said he didn't know how to set the watch, to which I responded with the above statement, repeating myself calmly. Bob became defensive and said "you brought the watch to get a new battery, so it wasn't working before". I told him the LCD was just faint when I brought it in, and that it was clearly visible that it was fully operational. He replied with "there's nothing else to do on a battery replacement: you just take the battery out and put another one in, that's it". I told him "I don't know what happened, but the blond woman took the working watch back, did whatever she did, and when she brought it back out, she handed me a watch that wasn't working anymore. Are you going to take any responsibility for it?" Bob said "No." I said "Ok, I'll stop by to pick it up shortly." and hung up. I got to the store about 15 minutes later. Bob (tall, tanned, muscular guy) was holding my watch and motioned me over. He said "Look, I'm watching a YouTube video to figure out how to set your watch." I was about to repeat myself yet again about how "setting the watch wasn't the issue: I knew how to do it myself" when I looked at the watch, and the LCD was now working normally. I pointed it out to him, and said: "Hey, the LCD is now working: it wasn't displaying this and responding to button presses yesterday, and that's what I've been talking about." Bob said "Oh, she didn't push the reset buttons inside after she replaced the battery yesterday." Clearly the whole thing could be chalked up to a misunderstanding. But here's what I have a problem with this whole incident: what if the employee who exchanged the battery actually had damaged the watch? I would've been out of a $400 watch, and have to pay additional to have it fixed. Buy jewelry or seek services at your own risk: something goes wrong, you're going to be on your own.

Family owned business that treats every customer as if they were family!!! They took the time to…read morefind the perfect cross to reset my heart shaped diamond in from an old engagement ring. They listened and cared about finding exactly what met all my needs. They were quick, reasonably priced, and trustworthy. They are the only jeweler I'll ever use!!! Best of the Best!!!

I brought my first pair of diamond studs from them. I LOVE THEM. Very friendly and enjoyable. Will…read morebe back. 10/10 will recommend!

best experience! In love with my customized engagement ring! Carly and Tamra are personable and…read moremade this experience so amazing! I wish i could give this 10 stars!

I highly recommend Moses Jewelers, which I found by searching online for a specific gemstone set in…read morea pendant. I received a fast, kind and informative response from Tim Moses. Purchasing online was an easy process. The jewelry arrived quickly and securely and is more beautiful than pictures portrayed. All aspects of my purchase far exceeded my expectations. Thank you to all of you at Moses Jewelers.

Too rich for me. Was looking for a chain replacement for a pendant. 18 inch. 14 carat,$2500. How…read moredo you stay in business. 1000% profit on jewelry? No thank you. Found one for a reasonable price elsewhere. If you don't have deep pockets, look elsewhere.

"Christine provided exceptional customer service throughout my jewelry repair process. From…read moredrop-off to pick-up, she made me feel genuinely welcome and cared for. Highly recommend!"

We went to Cirelli to see about resizing 2 rings. They were courteous and provided us a price of…read more$260. We thought the price was a bit high so we went down the street to Ace Diamond who provided a price of $120. Ace Diamond did a superb job with a quick turnaround. We are very happy.

Ace Diamond has been my go to location for over 20 years. There is no other business that can…read morecompete with their knowledge, expertise and pricing. I am a customer for life.