This review is for 475 Elgin st. None of the amenities are…read moreavailable, with no plans to open soon. No pool, gym, patio, hot tub or sauna. The staff doesn't communicate with tenants and will only do so after multiple emails. you can find better for cheaper elsewhere.

Never ever even bother renting a place from them. I have…read morerented condors and houses in Ottawa before and never had any issue in the past 5 years. I sent my application to them containing all my private information, full bank records, Co-Signer end even letter of recommendation. The b*ch on the phone says everything is great, 2 hours later while I am waiting for the account number to send the first and last months rent I get an email from -lisa: I regret to inform you your application is not approved. WTF ? tell me the F*cking reason! Ops no she probably can't because it is illegal to be ...

I have lived in one of their rental townhouses for 2 years now. I would never recommend this…read morecompany to anyone. the owner Fernando Bada is very ignorant and argumentative. I haven't had many complaints , but when I did, it was like pulling teeth to get anything fixed properly. the housing that they manage are one step up from slums. I have always paid my rent on time and never had any issues regarding payments. I'm moving out for good next month and would never move back. I give a 1 star rating because thats the lowest I could give.

These are decent landlords. I live in one of their houses right now and they've always been…read morecourteous, professional and available.

If you're look for a place to rent, make sure you stay away from CLV Group Inc…read more I received a notice of rent increase of 2.5%. The situation is that my monthly rent amount prior to the increase was $1,191. On the effective month of the increas, CLV Group Inc. started deducting $1,1246.41 which is obviously more than 2.5%. On two occasions I requested an explanation re the calculation without any response. CLV Group Inc. closed their in-person office 485 Bank St. Perhaps because they don't want to deal with face to face complaints. Again, when looking for a rental, make sure you stay away from CLV Group Inc. (173 Cooper St.)

Stay Away! Huge management investment company will leave you bankrupt. They will not communicate…read morewith you. They have pest issues that they cause due to their lack of cleanliness and management. You loose all of your belongings they collect pay checks. You have out of pocket expences, they raise your rent. You have to use outside laundry services because they refuse to keep the onsite ones clean. Ottawa is the 5th most bedbug city in Canada. CLV is trying to get Ottawa to the top of that list

Horrible, overpriced (even if "Technically cheap"). They will try to squeeze you out of your money…read morewith FALSE and EMPTY PROMISES of having a "clean and functioning room" when you move in. I moved in into a filthy and smelly room. Bathroom seems to be clean when they do the showings (when they are in alert mode of trying to rent out a room), but once all vacancies are filled they go right back to being the disgusting mess of bathrooms that seem to be avoided until absolutely necessary. They enter your room whenever they see fit. AVOID unless absolutely necessary!

Disgusting landlords! My unit was infested with rats and they did nothing about it, took them to…read moreLandlord and Tenant board and they refuse to pay what they owe and did not pay key deposit back. AVOID!!!

Garbage company with a garbage junky superintendant. They don't adress any issues in the apartments…read moreor building. They increase rent regularly after the 1st year of tenancy and refuse to fix anything. Washers and dryers have been disgusting, dirty, unusable to for atleast the last 2 years. Do not rent from in this building. Yes it is about 200$ cheaper per month than the other buildings on the block but it is NOT worth your time or money

For the past two years it has been a constant struggle to have a professional relationship with…read morethis management company. They address serious issues at their convenience and do not deal with pests properly. They have surpassed their rights as tenants and do not respect their tenants in any way (coming and going when they please, and not fixing any outstanding issues until you bend over backwards to get their attention). They target individuals and bully them with very nasty words over email. I am so happy to be moving out because this company has caused our living arrangement to be inhabitable and allowed it to be a very stressful experience for us, as tenants. If you are renting from them get to know them first and make sure you read your lease properly, because they truly pull things out of thin air and expect you to comply.

Don't waste your time booking a viewing online. Booked a viewing, received email confirmation,…read morearrived early. Waited, agent was a no- show. No reply to call, text and email. Avoid.

Very poorly managed organization. Laundry facilities that never work half the time, they take no…read morepride in the cleanliness of their buildings nor the safety and security of their buildings.

We had great rental experience with the Ottawa Property Managers management company. Paula was…read morealways quick to respond to our emails. She is knowledgeable, professional and kind. I would recommend this company.

I can't say enough good things about Ottawa Property Managers. They exceed all my expectations from…read morethe initial consultation to the ongoing management of my property. Their professionalism and attention to detail were unparalleled. They are extremely knowledgeable in all aspects of property management. I appreciated that all communication seamless and transparent, in a very timely manner. In terms of value - 100% worth every penny. All to say, if you're looking for a property management company, I would strongly recommend hiring Ottawa Property Managers!

If I could give negative stars I would…read more I've rented at numerous properties over the years, but without a doubt, this company has been the absolute worst by far. My experience renting at 21 James St. has been nothing short of a nightmare. When I first moved in, the unit was handed to me in a deplorable condition--dirty, unpainted, and clearly never properly inspected before I received the key. It was evident that no effort was made to ensure the unit was even livable. Maintenance requests were routinely mishandled, with issues left unresolved or completed incorrectly. I've also had their sub-contractors enter my unit without any prior notice, violating my privacy and leaving me with anxiety this would happen again. Communication with staff has been a constant struggle, with responses often delayed or completely unhelpful. To make matters worse, the building is frequently overrun with homeless individuals, and the property management company does nothing to address it. I've had multiple packaged stollen and they've offered absolutely no assistance. The parking garage is disgusting and smells like garbage as has garbage all over the place and it's very clear that no real effort is made to maintain the property or ensure the safety and comfort of residents. This company's lack of professionalism, care, and basic customer service is beyond frustrating. I would strongly advise anyone considering renting from them to look literally anywhere else.

We had a new fob made overnight after making the request for a new one. Sleepwell staff for our…read morebuilding on 1354 Carling Avenue is quite responsible and always willing to help. Thank you and keep up with the good work.

The communication from the company is poor. They either forget to email you about a repair and you…read morehear about it from another owner, or they email you last minute. Their emails are also occasionally quite rude.

Hi Erin, for the garbage/ broken glass, if you can provide me with approximate areas as I regularly…read morewalk the property and was out today and our property has very minimal garbage that has blown in and our cleaner will fix when he is out, and I did not see any broken glass anywhere. I have recently walked with the landscaper, our garbage cleaner for garbage pick ups and bylaw and Bylaw has not issued any notices of violation for garbage on our property. So if you can be more specific with the areas you feel need attention I can have looked at, if not it will be actioned as our teams notice it. For the entrance are you talking about the food basics entrance? Those doors are automatic and open when someone arrives and leaves. We are not a mall, we are a condo corporation. Each unit is individually owned and each owner is responsible for their accessibility. If you can let me know your concern with the entrance to food basics, I can pass over to them and have their team look into. We have also had bylaw and accessibility compliance come to the building and check doors to ensure they meet the required accessibility code, which we have not been notified of any accessibility violations. And for customers going to businesses in the tower building we have an accessible door which also meets the requirements. Thanks, Update: the property and surrounding area is still disgusting and littered with broken glass. check it out! it's been that way since I moved to the neighborhood three years ago, you can ask any neighbours. #excuses #strategic incompetence #bullying #gaslighting #No Accountability #SorryNotSprry

They bought my building a few weeks ago. They were supposed to grandfather the old leases forward…read morebut immediately they tried to raise all tenants rents by 2%. I told them they could not do that, they tried again.. They know the law they have no problem ignoring it and doing what they wants. This is the kind of greedy property owners that are responsible for allot of the homeless problem they rank right up there with addiction issues as the key drivers of housing crisis.