Parking is super easy, and lots of lot space, and they are closed on sundays…read more My boyfriend and I walked into the Camp Hill location this Sunday to see what Mountz had to offer for customizing an engagement ring. We were greeted by George, who was super friendly off the bat. He sized my finger, then he went and showed us a variety of rings and had me try on ones i liked the most and set them all aside to make note for my boyfriend when he goes back. We then measured my boyfriends finger and looked at bands as well. He was so amazing the whole time, made us feel super great, and didn't pressure us into looking at super expensive rings. My boyfriend is looking forward to working with him to make my dream ring.

The wife needed some links removed from a couple of watch bands! They fixed her up right away and…read morefor a very reasonable price. Also instructed her on getting her one watch working again!

Visited today to sell some jewelry from my mother's estate. Chris was courteous and professional…read more I felt I got a fair price and would go back again.

Went to sell a piece of jewelry. They told me a clean 1 carat ruby in 14k gold is essentially…read morescrap gold, and the ruby has no value. Obviously that is not true, but they were pretty aggressive with their opinions. Do your research and know exactly what you have before you consider selling here. They deal in whatever they can make a buck on, and obviously are not experts in the field of fine jewelry. Take the time to find a buyer who appreciates the true value of your jewelry, clientele of the pawn shop most likely are not these people. I'm not saying they were disrespectful, they seemed nice enough, but had very limited knowledge in jewelry. I had also talked to them about diamonds, and they kind of just glazed over when I talked about cut, color, and clarity. They assigned diamond values based on carat weight alone. Proceed with caution.

Bought some silver, quick service, good price, easy to find, highly recommend, friendlyread more

I'm rather new to the area and unfamiliar with the local pawn shops. I was really impressed with…read morethe service and honesty I received here. I worked with Tim on a couple of occasions and he has always tried to make things happen for me. He is fair and genuine! Thank you for making this easy and almost fun!!!

These people are the biggest crooks you will ever come across if you are selling gold or silver. I…read moretook in 32 gr of 14 KT gold and 1 gr of 10KT, worth close to $900. The nephew said it was worth $600 and would give me $575. I should have known my facts before going in, but didn't check it until getting home. I also had 214 oz of silver coins, which he ran through a machine and offered $2000, but I did know that was worth more and questioned him. He ran it through the machine agsin and came up MUCH higher. He said the machine was set wrong and offered more money, but at this point I did not trust him. I should have gotten the gold back but live and learn. I called to see if he had made a mistake and he promised to call back the next day. He did not. I called and got the owner who was a nasty, hateful old man who is quite accustomed to unhappy customers and had all the answered ready. He said that he had 40 complaints against him with BBB and for me to go ahead and they would just laugh.

I feel compelled to leave a review regarding my experience with selling gold here. You can see my…read moreother reviews, I have been selling scrap gold for 15 years or so as a way to finance new jewelry I want to have made for myself. I had about 16 grams of scrap 22K gold I had to sell a few months ago. The gold was worth about $1100. I met with Kevin when I entered and as he was weighing my items (I also have a professional scale and weigh everything before submitting), he told me he only works in Pennyweights and would not be able to tell me the conversion to grams as he "does not know how the conversion works". I have never encountered a bench jeweler who would say that. He is extremely rude. Let's say he really doesn't know about conversions, a simple google search could correct that (which is what I did). He offered about $500. Being new to the area which is a smaller town and about to leave on vacation in a day, I accepted the offer, but later when I compared the receipt he had given me along with the weights in pennyweights, they didn't align with my measured weights once I converted the values I had written down. At this point I could not do anything, but felt a bit crappy about the whole transaction. Skip ahead to last week when I took a well measured pouch of 22k gold jewelry as a test, some of it scrap, and was again given an extremely low-ball offer. Here is some perspective: it was 19.585 Pennyweight or 30.36 grams. The baseline value of the gold at the worst rate is $1980. He offered me $915, which is about $700 less than the best offer I got from another local buyer and about $500 less than the worst offer I got from a local pawn shop. Needless to say, I did not sell my scrap gold to him. This is not someone I would want to work with in the future nor would I consider for selling any gold in the future. I would consider his lack of clarity during the buying process to be highly suspect and think this has probably been the most unpleasant experience I have ever had selling gold. I have received low-ball offers before, but at least those people have been upfront about their business model. I can't say the same here. Condensed version: Rude, unprofessional, doesn't give clear explanations, and gives the lowest prices in the area for any jewelry or gold you will want to sell. STAY AWAY!

I wish I could post no stars for this review. My mother brought my great grandmother's canary…read morediamond ring to Kevin Bear to have the band changed and resized in November. He did not give her any kind of claim ticket or documentation showing that she had dropped the ring off. When she went to pick up the ring she noticed that the sides of the ring where the new band had been inserted was VERY obvious. She took it back to Kevin and he agreed to try and fix it. Since it was a Christmas gift I didn't have a chance to look at the ring until Christmas. When I tried the ring on, I noticed right away that the center stone was loose. It was not loose when we dropped it off to have it resized and we were kind of confused why he had even altered the setting because we only wanted the bottom part of the band replaced. Upon further inspection I noticed that not only was the center diamond in danger of falling out of the ring, but the one side of the setting had also been melted. It was evident where he had soldered the new band on the ring and there were indentations on the side of the ring where he attempted to meet the original and new metals. There were also areas where the new metal had not been smoothed completely and it appeared lumpy. I feel like I could have done as good if not better job if I had attempted to fix the ring myself. I didn't want to wear the ring with the center diamond loose. We were so upset about the setting being melted since it was a family heirloom. My mother took the ring back to Kevin to see if he could adjust the price he charged since it was such shoddy work. (He also charged her an additional $50.00 for rhodium plating without even calling for her approval.) He REFUSED to do anything about the price he had charged since he said that he "had done the work." If I was a jeweler, it is not work that I would want associated with my name. He also told my mom that it was "not a problem" that the center stone was loose. We expected to receive our "repaired" ring back in wearable condition. I guess that is not the case when you are working with Kevin Bear. We took the ring to Mountz Jewelers in Carlisle and they attempted to repair the ring. When we went to pick it up, it still didn't look right and the wonderful jeweler there told us that was the best he could do trying to fix the work done by Kevin. He also told us that Kevin had used white gold when the setting of the ring was platinum and the two metals did not match at all. Mountz Jewelers ended up fixing the setting and restoring the band to its original platinum. It looks amazing and you would not even know the ring was ever worked on. We are beyond thrilled. We were so disappointed in not only Kevin's lack of professionalism, but also his lack of jewelry expertise and his awful customer service. We really wanted to give our business to a small local jewelry store and we really thought Kevin Bear fit that bill. I had previously brought watches to him to have batteries changed and did not have any problem. I would not recommend his services for anything even remotely more difficult than battery replacement as it is out of his skill set. You would be better off trying to fix your jewelry with a blowtorch at your own home. There were many tears and a lot of frustration, not to mention wasted money ($435.00 to be exact) over our experience with Kevin Bear and I cannot stress enough how much we would NEVER RECOMMEND HIM. Seriously, do not trust his motto "The Trusted Jeweler" and take your business elsewhere. I really wish we had.