Dicks has good quality merchandise and good prices- about the best I can find anywhere. In…read moreaddition, they have online shopping to coordinate with pickup at my local store in the event what you want isn't in stock or carried locally. I had an issue that started with an online order so I called the toll-free number and spoke with a rep who was surprisingly delightful and caring! After her research into the matter, she transferred the call to a supervisor who was better equipped to provide assistance with my issue. The supervisor was equally delightful (!) and after deciding it was best dealt with at my local store level, she called a manager at Silverdale. He suggested that I come into the store and talk with any manager on duty, and so I did the next day. Although at first Manager, Summer, seemed skeptical, she took the time to thoroughly research in the problem (looking at my account, calling the manager who had been on duty, checking stock...), and then provided several flexible and positive solutions. The reason I think she was great is because after she inherited my problem, she completely "owned" the issue intent on finding appropriate, workable solutions. She was a joy to work with and I felt she was not only professional, but clearly she enjoys her job, feels respected and appreciated, and highly values the customer. (Note: When her earpiece had fallen out and she thought employees were ignoring her call to help a waiting customer, she laughed at herself recognizing it was her mistake- never once trying to shift the blame. Sure this isn't a big deal, but it represented a characteristic one would want in a supervisor!) I was an occasional Dick's customer previously because of convenience and price, but I am definitely now a LOYAL Dick's customer because of excellent customer service, and while surely Summer epitomizes excellent customer service, I had great, caring service from every employee involved!

Walked the entire inside perimeter of the store looking for guns and ammo (wanted shotgun ammo) or…read morea sales person. Found the latter as I was nearing the exit. Asked, and was told, "[W]e don't carry bullets."

Came in today for the first time and loved it. Staff was very friendly, quick and helpful. I will…read moredefinitely be back. They seemed to be able to get things ordered fast and seemed very attention to detail. You can tell they are passionate about what they do and night and day treatment/service between them vs other local stores.

Palmers is great and it always feels good to support a local gun shop that's ran by commendable…read morefolks.

Came in today to go shooting. New shooter mind you. Greeted at the door with a friendly helpful…read moreemployee, along with great service and help behind the range desk. During the session, i had a couple problems that the range attendant was very nice and helpful with the issue. I would recommend this place to anybody that likes friendly staff, a clean facility, and the price isn't bad either!

OVERPRICED. In my experience, their transfer fee was $100, while other local stores I contacted…read morecharged around $40. Also, I ordered a Springfield rifle through them that came with a free Hellcat Pro pistol. I was charged tax on the promotional pistol. When I asked why, I was initially told it was sales tax, and later the explanation changed to use tax. I don't believe either explanation was correct. The promotion was advertised in the store as a buy-one-get-one-free offer, and I had already paid approximately $200 in tax on the rifle purchase. From my understanding, I should not have been charged an additional $64 for the promotional firearm. I have purchased several firearms from this store over The last few months, but this experience changed my opinion. After paying higher transfer fees and then dealing with what I believe was an incorrect tax charge, I won't be doing business here again. I hope the extra $64 was worth losing a repeat customer.

The Mason guy who works there is really cute! Also knows exactly what he's talking about! Will give…read moreyou solid information about anything you need to know! I Highly recommend MKR to anyone!

If Bass Pro Shops represents the worst possible gun store experience, MKR Tactical is the best. At…read moreBass Pro, you are literally just a number, there purely to be exploited in every imaginable way. I've had better customer service (and less waiting) at any given DMV. At MKR, however, it's like talking to a friend--or at least to people that treat you (even when you're ignorant and don't know everything about guns) with respect. If they carried the firearm I wanted, I would've bought it from them, not the bassholes at Bass Pro. But I wanted a budget firearm, and MKR carries only the best. When I went in yesterday, I needed help figuring out how to use a magazine loader. I literally just walked through their door with a box of my stuff, asking for help. Matthew not only demonstrated how to use the device using dummy rounds, he gave me invaluable advice about safety, gun cleaning tips, classes. Since I was not making a purchase that day, I wanted to tip him. Peoples' time, care and good advice are valuable and deserve recognition, particularly when folks go above and beyond. My tip was politely declined. Unlike Bass, where customers are nothing more than walking money bags, MKR treats people...well, like people. I believe that ignorance is not a crime, especially when you admit to it and actively seek to increase your knowledge base. That can't always be done on your own. Youtube videos and books, while helpful, cannot give you all that you need to know about guns. Yet, in some gun stores, the so-called gun experts can be extremely condescending towards anyone who doesn't know as much as they do. ...Or anyone they THINK doesn't know as much as they do. That's why I so appreciate the attitude of Matthew and everyone else at MKR Tactical. They aren't there to lord their knowledge over you, but to share it with you. It's the first place I felt safe enough to ask questions because I realized pretty quickly that they wouldn't humiliate me or treat me like an annoyance. That means EVERYTHING. Honestly, it's not that hard to treat people with basic respect, but it is hard to find places that do. Increasingly, I'm finding that you really need to go to a smaller mom n' pop, locally and independently owned business like MKR Tactical, if you want to be treated like a human being, and avoid corporate monstrosities like Big Five, Cabellas, Dick's or Bass Pro--all of whom seem to have their tentacles wrapped around every urban area. The great news is that there are still good alternatives. I'm grateful for MKR Tactical and I hope they thrive for many more years to come.

Not even a purchasing customer yet, but had to write a review. James spent 10 minutes with me on…read morethe phone answering all of my questions as a non-resident, soon to be, moving to the area soon, losing all my connections locally, I have been researching the new laws I need to get accustomed to. Rainier Arms has a future loyal customer in me as I was treated so nicely and all of my questions were answered so intently! Looking forward to working with and visiting the shop!

The best gun shop in the Pacific Northwest! Staff is extremely helpful and knowledgeable. These…read moreguys have the highest end 2011's such as Staccatos and others you don't see elsewhere. If they don't have something they are willing to special order it for you.

I came in to offload a few safe queens that haven't seen the range in years and to see what was…read moreavailable to replace them. The atmosphere is very cold and stand off-ish, I was ignored for the first 5 minutes, standing at the counter finally being asked if "minded waiting, while he showed a lady a pistol?" Mind you she walked in after me, but I guess I didn't have the right "incentives" for attention. After almost 15 minutes of hanging out I was finally approached and asked what I had in the cases. They offered pennies on the dollar for a handful of safe queens, when I asked why their offer was so low the guy shrugged and said "you can only sell these to gun stores now so there's no private market any more, take it or leave it" I left it, I can't justify selling a rifle/scope that I paid $5K for with only 20 rounds down range for $300 because that's just how it is now. The whole experience was so negative that I didn't bother shopping around, I'd rather take my business ANYWHERE else.

Went in after the federal tax stamp of suppressors dropped to zero dollars. First time buying one…read morewith zero knowledge of suppressors. Took two trips in so far with a third incoming when the ATF is done. First trip did some finger printing and questions on the silencer shop kiosk in the store talked to guys at the counter and they informed me about additional stuff to do on ATF website. So went and did that and returned. Pretty average but helpful visit for being new to suppressors. 2nd trip in i spoke with a dude behind the counter explained I wanted a suppressor, but my knowledge is lacking. Told him what firearms I'm using and that I got the paperwork that was mentioned in first visit completed. So he showed me a couple options and grabbed 2 other guys and the lady at the desk processing the paperwork for their input for a first time purchaser and showed me a couple more options and ultimately ended up the the dead air sandman X. While I haven't received it yet (waiting on the ATF to process the paperwork), the staffs thoroughness, willing to answer my dumb questions for 35-40 minutes was a huge help and I felt i had to share my experience. They didn't disappoint and I have a feeling this will be my go to shop in the future. So Thank you for the help and I am looking forward to the ease on my ears when I'm out at target practice.

Been coming to Sportsman's for camp gear recently. This location is helpful, since we don't have a…read moreCabela's or Bass pro this side of the bridge. I have been able to buy the camp gear I've needed here. If you are here might as well buy some ammo too! Also bought a bear air horn and bells. Multiple bear sightings in my neighborhood recently. Serves all you outdoor needs, clothing, shoes, fishing, firearms, camping, etc. clean bathrooms

Just close already. You don't know how to run a business. Employees running around like crazy,…read morecustomers frustrated. You had one job.

Imagine you're a repeat customer of Precise Shooter. They receive the item you ordered via FedEx,…read morebut refuse to help you even though there is only one other customer in the store. This is a true story of some of the worst customer service I've ever received. I arrived at Precise Shooter and saw the store was basically empty. I told them my SIG had arrived that day via FedEx. They asked if I had received the email, and I said no, but explained that I live an hour away, happened to be in the area, and was hoping they could do me a favor. The guy behind the register gave me pushback, but eventually said he would check. From his tone and expression, it was obvious that even looking was a huge bother. He went to the back for about 30 seconds and came back saying, "There is no way we can find your package. There are 20 boxes back there, and we can't open them all up to find yours." I said, "You don't have to open them all. I have the sender's name and tracking information right here. Could you use that to identify mine?" At that point, another staff member, who had been helping the only other customer, decided it was more important to argue with me. He came across like someone who needed to show customers who was in charge. He said, "We have a process, and we can't make exceptions for everyone. We get boxes every day." I said I was nearby and thought they might provide basic customer service. His response was, "We didn't ask you to come here!" I've never heard a retail employee say that before. I replied that I don't have to shop there either, but asked whether it made sense that there were almost no customers, at least three staff members present, and they still wouldn't help one of the only two customers there. Someone in the back could have looked during the time they spent arguing. He kept repeating that it would be hard to find the package and that they don't have time to do that for everyone. My response was, "Isn't that what you do in a retail store -- help your customers so you can make sales?" I could not understand why checking about 20 packages for the sender and tracking number was treated like an impossible task. Most people could do that in a few minutes. Helping customers seemed to be the lowest priority here. By then, two staff members had spent about 15 minutes arguing that it would take too much time, even though finding it likely would have taken 3-5 minutes. I asked if it made sense to spend all that time explaining why they couldn't help me when it could have already been resolved. That's when he got even more upset and started threatening to send my SIG back to the company. That felt like a pure power move. They refused to help a customer, then were apparently willing to pay to ship the item back just to make things harder for someone who had already purchased two pistols from them. This place seems to be all about ego and control. They were willing to argue for 20 minutes to avoid helping someone, then threaten to ship the item back to the factory out of spite. I'll get my SIG from another FFL -- no worries. Other FFLs I've worked with have started the paperwork the same day with no problem. Now that I've seen how they handle this, I'll make sure people know. This is truly the kind of gun store that alienates both new and experienced shooters. P.S. The owner emailed me that I am banned from the store and that they will send my SIG back to the factory, without ever speaking to me or asking for my side of the story. Good customer service starts from the top, and in this case, there is none at any level.

While I was shopping I overheard store staff tell other shoppers that they could not use…read moreilluminated scopes while hunting in Washington. That's just not correct. Then they were telling people trying to do a lawful transfer that they couldn't communicate during paperwork because of straw purchase concerns. Straw purchasesers typically don't come in for background checks. Then while trying to purchase a gun the staff because extremely rude after I followed instructions exactly as asked. The experience was surreal. Precise shooter has a long reputation for having "particular" sales staff and being hard to deal with and I knew this when I went in but I tried to overlook it. This industry is too challenging to accept stores that enjoy bullying their customers instead of providing great service.

They are still open as of a few weeks ago…read more Extremely friendly and helpful owners. Professional gun shop who knows their profession.

I was in the store today so definitely is NOT closed. They are still in business. They don't have…read morethe selection or accessories of some of the other gun shops further out, but this is the closest shop to Seattle, prices are reasonable, it isn't too busy and folks are friendly.